78 customer experience director jobs at 66 companies in Camarillo, CA
2w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
2mo
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Director of Guest Experience
Beverly Hills, California, United States
$97k-$107k/yr OnsiteFull Time
3+ YOE3+ years luxury hotel experience with supervisory responsibility, college degree preferred (hospitality), strong guest service and sales skills, MS Office proficiency, multilingual preferred, and work authorization for the location required.
Microsoft Office, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, Microsoft Teams
2mo
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Customer Success Director
El Segundo, California, United States
OnsiteFull Time
HiveWatch: Provides an AI-powered platform for centralizing physical security operations.
8+ YOE8+ years in customer success/account management in B2B SaaS, direct people management experience, proven post-sale/process building, experience with enterprise CSM tooling, analytical and data-driven, based in or willing to work from El Segundo, CA with regular customer travel.
Gainsight, Totango, ChurnZero
1mo
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Customer Success Director
New York or Santa Barbara
$110k-$135k/yr HybridFull Time
5+ YOE5+ years account management/customer success experience, bachelor\u0002s or equivalent, strong digital marketing and SaaS aptitude, strategic account planning, excellent communication and problem-solving skills.
2mo
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Director, Customer Success
New York City or Santa Barbara
$220k-$280k/yr OnsiteFull Time
8+ YOE5+ Mgmt8+ years in customer success with 5+ years managing teams in B2B SaaS; experience owning renewals, risk management, metrics, and cross-functional partnerships; strong technical instincts and coaching ability.
3d
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Director Member Experience (Pasadena, CA)
Pasadena or Los Angeles County or Orange County or San Bernardino County or Riverside County or Ventura County or Santa Barbara County or San Diego County or Imperial County or Fresno County or Kern County or Kings County or Madera County or Merced County or Mariposa County or Monterey County or San Benito County or San Joaquin County or San Luis Obispo County or Santa Cruz County or Stanislaus County or Tulare County
$176k-$273k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years in member/customer experience, 5+ years in leadership and team management, enterprise experience program development, KPI analysis, executive presentation, and cross-functional influence; CCXP preferred.
Qualtrics, Medallia, Microsoft 365, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams
2mo
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Director, Customer Success
Simi Valley, California, United States
OnsiteFull Time
10+ YOE5+ MgmtBachelor's degree required, 10+ years in customer success/account management/operations leadership with 5+ years managing multi-disciplinary teams; experience in technology/IoT or MedTech/lab environments; CRM and analytics experience; strong leadership and communication.
CRM, analytics, KPI dashboards
1w
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Director of Customer Service
Draper or El Segundo
OnsiteFull Time
8+ YOE3+ MgmtRequires 8+ years in customer success, support, or operations, including 3+ years of people leadership, AI and automation deployment experience, contact center expertise, and strong organizational and communication skills.
Google Workspace, DialPad, Salesforce
1w
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Director of Experience + Lifestyle (Front Office + Food and Beverage)
San Diego or Atlanta or Austin or Charlotte or Chicago or Denver or Fort Lauderdale or Los Angeles or Miami or Nashville or Oakland or Philadelphia or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$75k-$85k/yr OnsiteFull Time
4+ YOEBachelor’s degree and 4+ years in hospitality, events, restaurant, banquet, catering, members club, guest service, or front office operations; management, employee development, budgeting, and Microsoft Office experience required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft SharePoint
1mo
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Regional Customer Director - West - ATTR
Los Angeles or Orange County or San Diego or San Francisco or Denver or Phoenix or Seattle
$191k-$234k/yr HybridFull Time
10+ YOEBachelor's degree, 10+ years pharma/biotech experience across multiple functions, strong scientific competence, leadership of cross-functional initiatives, and ability to travel 50–60%.
CRM
2w
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Senior Director, Customer Health & Critical Accounts
Austin or Boston or Chicago or Denver or Los Angeles or New York City or United States
$203k-$398k/yr RemoteFull Time
12+ YOE12+ years in customer success/program management with people-leadership experience; proven track record building programs and executive reporting; data-driven, strong cross-functional and executive communication; familiarity with cloud or database technical challenges.
MongoDB Atlas, AWS, Google Cloud, Microsoft Azure
1w
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Service Director
Los Angeles, California, United States
$28-$33/yr OnsiteFull Time
3+ YOEHigh school diploma/GED, 3 years of funeral, hospitality, or customer service experience preferred, California driver's license, Microsoft Office proficiency, A/V troubleshooting, and flexible schedule availability.
Microsoft Office Suite, A/V system
2mo
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Director, Customer Success and Technical Solutions
Los Angeles, California, United States
$172k/yr OnsiteFull Time
8+ YOE8+ years in health care analytics/consulting; master's preferred; SaaS leadership; strong communication; cross-functional collaboration; data integration/healthcare policy experience.
SaaS, data visualization, analytics, EMR, HIE
3d
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Area Director
Anaheim or Los Angeles County
$120k/yr FieldFull Time
8+ YOE3+ MgmtRequires 8+ years of hotel operations leadership, 3+ years as a branded hotel GM, financial and budgeting expertise, brand systems experience, Southern California residence, and a valid driver's license.
Hyatt, Hilton, IHG, Marriott, USALI
1w
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Director of Admissions (64021)
Huntington Park, California, United States
$94k-$100k/yr OnsiteFull Time
2+ YOE2+ MgmtRequires 2–3 years of sales or customer service experience plus 2 years as an Associate or Director of Admissions, education admissions knowledge, team management, communication, problem-solving, and conflict resolution skills.
2w
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Los Angeles - 34B - Project Director
Los Angeles, California, United States
$30/hr OnsiteFull Time
Experience supervising staff preferred; front-desk presence, hospitality and customer-service skills, scheduling and vendor coordination, facility inspections, and strong communication skills.
1mo
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Technical Director, Commercial Auto
Philadelphia or Seattle or Boston or Chicago or Los Angeles or Plano or Salt Lake City
RemoteFull Time
10+ YOE10+ years consulting experience in commercial auto risk control, bachelor's in engineering preferred, familiarity with AI, telematics, FMCSA/SMS, strong coaching, training, analytical and communication skills; travel ~30-40%.
AI, Microsoft Office, FMSCA/SMS
4d
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Director, Customer Relationship Management -Favorite Daughter, Joe's Jeans, Hudson Jeans, Herve Leger
Los Angeles, California, United States
$160k-$180k/yr HybridFull Time
8+ YOE3+ MgmtBachelor's degree or equivalent in business, marketing, or a related field; 8+ years of CRM or lifecycle marketing experience, including 3+ years in apparel, plus people leadership and analytics expertise.
Email, SMS, push, in-app, customer data platforms (CDPs), SPF, DKIM, DMARC, BIMI, CAN-SPAM, CCPA/CPRA, TCPA, CASL, GDPR, Bluecore, Klaviyo, Attentive, Yotpo, Shopify, Shopify Plus
4d
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Director, Customer Relationship Management -Favorite Daughter, Joe's Jeans, Hudson Jeans, Herve Leger
Los Angeles, California, United States
$160k-$180k/yr HybridFull Time
8+ YOE3+ MgmtBachelor's degree or equivalent; 8+ years of CRM, loyalty, or lifecycle marketing experience, including 3+ years in apparel; people leadership, financial acumen, analytics, and multi-brand CRM expertise.
Microsoft Shopify, Bluecore, Klaviyo, Attentive, Yotpo, SPF, DKIM, DMARC, BIMI, CAN-SPAM, CCPA, CPRA, TCPA, CASL, GDPR, CDP
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