98 customer experience director jobs at 77 companies in Chamblee, GA
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Director, Customer Experience
Atlanta, Georgia, United States
OnsiteFull Time
10+ YOE10+ MgmtBachelor’s degree or equivalent experience; 10+ years leading customer service/experience or account management organizations; experience in matrixed organizations; partnership with Sales and Operations; establishing KPIs and governance; executive stakeholder communication.
Salesforce
3d
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Director, Demand and Customer Experience, Fuel Technologies
Atlanta, Georgia, United States
HybridFull Time
10+ YOE5+ MgmtBachelor's degree or equivalent experience; 10+ years supporting fuel and energy technology or enterprise systems; 5+ years leading product, business analysis, or application teams; RightAngle and Salesforce experience.
RightAngle, Salesforce
3w
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Director, Customer Success
Atlanta or Dallas
HybridFull Time
Proven experience leading customer success/account teams, driving retention and expansion, renewal forecasting, executive stakeholder management, and using AI to accelerate customer outcomes.
Infor, Oracle, SAP, Workday
1mo
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Customer Success Director
Atlanta, Georgia, United States
HybridFull Time
Proven enterprise SaaS customer success/account management experience, people leadership, portfolio management, retention/renewal delivery, experience in financial services or lending, familiarity with Loan IQ and SaaS transformations.
Loan IQ
4w
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Director, Customer Success
Denver or Atlanta
$120k-$135k/yr HybridFull Time
7+ YOE1+ Mgmt7–10+ years in SaaS customer success with product focus, 1+ year leadership, enterprise and mid-market experience, strong analytical and communication skills, technical aptitude supporting SaaS/on‑premise/mobile, and KPI-driven success management.
1mo
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APAC Customer Care Director
Malaysia or Atlanta or Asia
RemoteFull Time
8+ YOEBilingual English and Cantonese required; 8+ years in customer care, customer success, account management, or operations; Bachelor’s degree preferred; experience with CRM, Microsoft Office, and stakeholder engagement.
CRM, Microsoft Office, Microsoft Teams
1mo
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Director, Customer Care
Marietta, Georgia, United States
OnsiteFull Time
7+ YOE3+ MgmtBachelor's degree or equivalent experience,7+ years customer service/operations leadership,3+ years people management,experience with service metrics and 24/7 operations,strong analytical and communication skills,proficiency with Microsoft Office.
Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook, CRM, case management, reporting, business intelligence platforms
1mo
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Digital Marketing & Customer Experience Dir
Atlanta, Georgia, United States
OnsiteFull Time
8+ YOE3+ MgmtBachelor's degree required;8+ years digital marketing/experience work with 3+ years leading teams;proven analytics, lifecycle email/SMS, website, AI use cases;Salesforce Marketing Cloud experience preferred.
Salesforce Marketing Cloud
4d
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Customer Success Associate Director
Chicago or Kennesaw or Dallas or Waltham or Indianapolis or Philadelphia
$122k-$219k/yr HybridFull Time
6+ YOEBachelor's degree, specialized training, or equivalent experience; 6+ years in customer success, account management, product marketing, or related customer-facing work; healthcare expertise and strong executive communication preferred.
1mo
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Director, Customer Implementations
Bethesda or Canton or Charlottesville or Richmond or Cleveland or Raleigh or Philadelphia or Boston or Atlanta or Jacksonville or Houston or Alabama or Arizona or California or Colorado or Connecticut or Delaware or District of Columbia or Florida or Georgia or Illinois or Indiana or Kansas or Kentucky or Maryland or Massachusetts or Michigan or Minnesota or Nevada or New Jersey or New York or North Carolina or Ohio or Oklahoma or Oregon or Pennsylvania or South Carolina or Tennessee or Texas or Utah or Virginia or Washington
$150k-$165k/yr RemoteFull Time
10+ YOE6+ Mgmt10+ years in B2B SaaS implementation or delivery operations and 6+ years leading global teams; enterprise implementation, customer value, AI, automation, and Eastern Time Zone experience required.
AI, automation, dashboards, workflow tools, digital workers, ERP
2w
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Director, Customer Success Workplace Management Technology
Atlanta or Chicago or Dallas
$130k-$180k/yr RemoteFull Time
5+ YOE5+ years in enterprise SaaS customer success/account management, multi-regional relationship management, SLA and contract fluency, Salesforce proficiency, Corrigo/CMMS or IFM experience preferred, bachelor\u0002s degree required.
Salesforce CRM, Corrigo Enterprise, Microsoft Excel, Microsoft PowerPoint, Microsoft Word
1mo
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Director of Customer Success – Logistics Vertical
Atlanta, Georgia, United States
HybridFull Time
15+ YOE7+ MgmtSenior leader with extensive GTM and customer success experience, 15+ years total experience, 7+ years people leadership in Enterprise B2B SaaS/IoT/Supply Chain, proven commercial and technical acumen, executive engagement and deployment oversight.
6d
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Director of Experience + Lifestyle (Front Office + Food and Beverage)
San Diego or Atlanta or Austin or Charlotte or Chicago or Denver or Fort Lauderdale or Los Angeles or Miami or Nashville or Oakland or Philadelphia or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$75k-$85k/yr OnsiteFull Time
4+ YOEBachelor’s degree and 4+ years in hospitality, events, restaurant, banquet, catering, members club, guest service, or front office operations; management, employee development, budgeting, and Microsoft Office experience required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft SharePoint
1w
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Senior Director, Customer Data Platforms
Atlanta, Georgia, United States
$202k-$229k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in customer operations, digital transformation, or operations leadership. Requires transformation, data, automation, agile, change management, and stakeholder leadership experience.
Agile Methodology, Microsoft Azure, Microsoft Office, Structured Query Language (SQL), Software Development Life Cycle (SDLC), Waterfall Model
2mo
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Director, Customer Success Strategy
O'Fallon or Atlanta or Chicago
$136k-$224k/yr OnsiteFull Time
Experience in Product Management or Commercialization in complex tech, data or payments environments; strong communication; able to influence stakeholders; establish KPIs; strategic thinker.
3w
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Senior Director, Marketing Customer Intelligence
Atlanta, Georgia, United States
OnsiteFull Time
10+ YOE5+ MgmtBachelor’s degree required; 10+ years in marketing/media, 4+ years in measurement, data governance, and customer analytics, and 5+ years leading teams. Experience with MMM/MTA and attribution tools required.
Data Clean Rooms, Marketing Mix Modeling (MMM), Incrementality Testing, Multi-Touch Attribution (MTA), Business Intelligence (BI)
3w
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Senior Director, Marketing Customer Intelligence
Atlanta, Georgia, United States
OnsiteFull Time
10+ YOE5+ Mgmt10+ years marketing/media experience with 4+ years in measurement, data governance, or customer analytics; 5+ years leadership preferred. Bachelor's degree typical; master's preferred. Experience with retail media measurement, MMM/MTA, and data governance required.
Data Clean Rooms, MMM, MTA
3mo
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Senior Director, Customer & Digital Analytics
Sandy Springs, Georgia, United States
OnsiteFull Time
8+ YOE4+ Mgmt8+ years in customer/digital/marketing analytics with 4+ years managing teams; SQL required; Python or R; Tableau or Power BI; experience with Segment, Qualtrics, Dynamic Yield, Adobe Analytics, GA4, MMM, and Azure familiarity.
Segment, Qualtrics, Dynamic Yield, Adobe Analytics, Google Analytics 4 (GA4), SQL, Python, R, Tableau, Microsoft Power BI, Azure
3mo
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Store Director
Dawsonville, Georgia, United States
$67k-$84k/yr OnsiteFull Time
5+ YOE5+ Mgmt5+ years of full-time retail management; store director experience preferred; strong leadership, customer service, and operational skills; able to lift up to 40 pounds; flexible scheduling.
3mo
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Sr. Director, Customer and Digital Platforms
Atlanta, Georgia, United States
HybridFull Time
10+ YOEBachelor's degree required (MBA preferred),10+ years leadership in digital operations/B2B commerce, experience with digital platforms, analytics, ERP/CRM, budget and team management, and SAFe experience.
SAP, Salesforce, Snowflake, AWS
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