42 customer experience director jobs at 33 companies in Chester, SC
3w
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Director, Customer Experience (76367)
Lincoln or Radnor or Charlotte or Fort Wayne or Omaha or Syracuse
$97k-$176k/yr HybridFull Time
7+ YOE3+ MgmtRequires 7+ years in customer engagement or experience, 3+ years of managerial or leadership experience, strong presentation and communication skills, strategic thinking, and a bachelor's degree or equivalent experience.
1mo
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Director of Customer Experience – Commercial Banking
Boston or New York City or Philadelphia or Charlotte
$216k-$267k/yr HybridFull Time
10+ YOE10+ years in customer experience, journey or service design with commercial banking experience; proven leadership of cross-functional teams; expertise in service design, journey mapping, process improvement, and CX performance programs; strong communication and executive presence; Bachelor's required, MBA preferred.
JD Power, NPS
8h
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Senior Director, Customer Experience | Growth & Transformation
Charlotte or Fort Mill
HybridFull Time
10+ YOE10+ MgmtRequires 10+ years in product design, customer experience, experience strategy, digital product, or related fields; full-stack experience leadership; AI/ML and agentic CX expertise; client leadership; and multidisciplinary team development.
AI/ML
3w
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Director of Customer Support
Rock Hill, South Carolina, United States
OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree,8+ years customer care/service or warranty experience,5+ years managing multi-functional teams,CRM and analytics experience,strong communication and leadership skills.
Salesforce, SAP S/4 HANA, OMS, WMS
2mo
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Director of Customer Engagement
Charlotte, North Carolina, United States
OnsiteFull Time
8+ YOE4+ Mgmt8–10 years in customer service, 4+ years people management, P&C or 2-20 license (or willing to obtain), Bachelors preferred, experience with BPO and insurance operations, strong communication and leadership.
1w
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Director of Experience + Lifestyle (Front Office + Food and Beverage)
San Diego or Atlanta or Austin or Charlotte or Chicago or Denver or Fort Lauderdale or Los Angeles or Miami or Nashville or Oakland or Philadelphia or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$75k-$85k/yr OnsiteFull Time
4+ YOEBachelor’s degree and 4+ years in hospitality, events, restaurant, banquet, catering, members club, guest service, or front office operations; management, employee development, budgeting, and Microsoft Office experience required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft SharePoint
1mo
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Director, Customer Marketing
Austin or Charlotte or Reston or United States
OnsiteFull Time
10+ YOE10+ years B2B enterprise customer/lifecycle marketing experience, proven expansion revenue results, executive engagement program experience, team leadership, CRM/marketing automation proficiency (Salesforce, Marketo).
Salesforce, Marketo, Gainsight, 6sense, Goldcast, Qualified, Outreach, Zapier, Clay, Claude
2mo
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Director of Application Engineering & Customer Insights
Charlotte, North Carolina, United States
$128k-$221k/yr OnsiteFull Time
Bachelor's in engineering/packaging/materials/chemistry (Master's preferred), experience leading customer-facing technical work across NPD/application engineering, systems thinking, people leadership, strong data-driven communication, and willingness to travel internationally.
4d
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Task Force Director of Food & Beverage
Spartanburg, South Carolina, United States
$95k/yr FieldFull Time
Four-year degree in hospitality management, business, or related field; prior restaurant GM or food and beverage director experience; food handler and TIPS certifications; restaurant POS and operations expertise.
POS
2w
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Associate Director
Roebuck, South Carolina, United States
OnsiteFull Time
2+ YOEMinimum 2 years in early childhood development, CDA or TCC required, able to meet state licensing, strong oral/written communication, knowledge of CMS and customer systems, able to assist with billing and operations.
CMS
1mo
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Director, Client Success
Plano or Columbia or Indianapolis or New Orleans or United States
RemoteFull Time
5+ YOE2+ Mgmt5+ years senior leadership experience with 2+ years managing managers, deep benefits administration or HR tech/SaaS experience, data fluency, management development skills, and US work eligibility.
HubSpot, Monday.com, TrakStar
1mo
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Director, Premium & Wealth
Charlotte, North Carolina, United States
$232k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years in wealth management or premium fintech operations, 5+ years managing managers, FINRA Series licensing or equivalent, strong operational metrics experience, familiarity with regulated trading workflows, and responsible use of generative AI.
2w
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Project Director
Columbia, South Carolina, United States
FieldFull Time
3+ YOE3+ years restoration or construction experience; estimating and project management experience; ability to develop scopes in Xactimate, manage finances, and communicate with customers and adjusters.
Xactimate, Salesforce
1w
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Venue Director I - Audio Visual, Event Technology
Charlotte, North Carolina, United States
OnsiteFull Time
3+ YOE3+ MgmtHigh school diploma or equivalent; three years of management experience in audio visual or hospitality preferred. Requires planning, technical, organizational, personnel management, communication, and customer service skills.
3mo
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Kitchen Director
Charlotte, North Carolina, United States
$45k-$62k/yr OnsiteFull Time
Restaurant management experience with strong leadership, organizational, and problem-solving skills; knowledge of BOH operations, food safety, and customer service; able to work full-time with flexible hours.
3w
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Regional Director
Columbia, South Carolina, United States
$90k-$95k/yr OnsiteFull Time
3+ YOE3+ years community management experience, high school diploma required (college preferred), strong leadership, customer-service skills, Microsoft Office proficiency, valid driver’s license, ability to work flexible hours.
Microsoft Office
3w
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Center Therapy Director
Charlotte, North Carolina, United States
OnsiteFull Time
2+ YOEPhysical Therapy bachelor's or advanced degree, jurisdictional licensure, and at least two years of clinical experience. Requires clinical knowledge, leadership, communication, decision-making, and customer service skills.
Clinical Analytics, Physical Therapy Guidebook, Medical experts panel (MEP), Occupational Health University, Professional On-demand Learning Modules, 401(k), HSA, FSA, RVU
3w
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Associate Director, Client Services - Account Management
Charlotte or Denver or New York
$136k-$205k/yr HybridFull Time
5+ YOEBachelor’s degree, 5+ years PBM/health plan or benefits consulting experience, Excel and Microsoft Office proficiency, experience with structured/unstructured data, strong communication and multitasking skills, ability to travel up to 25%.
Microsoft Office, Microsoft Excel, SQL
1w
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Executive Director (General Manager)
Fort Mill, South Carolina, United States
$110k-$120k/yr OnsiteFull Time
Bachelor's degree in a related field, state-required licensing, senior living experience, customer-focused operations experience, Microsoft Office proficiency, leadership skills, and ability to lift 40–50 pounds.
Microsoft Office
2d
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Director of Marketing
Charlotte, North Carolina, United States
OnsiteFull Time
7+ YOEBachelor's degree preferred; 7+ years of progressive marketing experience, including strategy, performance marketing, customer acquisition, analytics, budgets, team leadership, and agency management.
CRM, marketing automation, SEO, SEM, analytics
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