81 customer experience director jobs at 57 companies in Covington, WA
1d
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Director Customer Experience and Engagement
Houston or New York City or San Francisco or Seattle
$170k-$256k/yr OnsiteFull Time
10+ YOE10+ years in customer experience, success, solution consulting, architecture, professional services, or related customer-facing work; experience scaling technically complex products and strong technical, communication, and cross-functional leadership skills.
Ray, Kubernetes, Slurm
4w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
1d
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Director - Customer Success
Seattle or Bellevue
$160k-$200k/yr OnsiteFull Time
Requires technical product expertise, analytical problem-solving, data-driven decision-making, executive presence, relationship-building, cross-functional collaboration, prioritization, and communication skills; SaaS or customer-facing experience preferred.
CRM
1mo
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Senior Director, Customer Service
Kirkland, Washington, United States
$157k-$235k/yr HybridFull Time
Proven senior customer support leader with cross-functional program experience, data-driven operational judgment, vendor management, and hands-on deployment of AI/automation in support environments.
chatbots, agent-assist, LLM
2mo
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Director of Customer Success
Seattle or United States
$165k-$200k/yr HybridFull Time
7+ YOE7+ years in customer-facing leadership (customer success, support, or account management) in SaaS; experience leading account management and customer success teams, scaling operations, managing technical support, strong analytical and cross-functional collaboration skills.
1mo
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Associate Director of Hospitality & Visitor Experience
Seattle, Washington, United States
$109k/yr HybridFull Time
6+ YOE6+ MgmtBachelor's or equivalent; 6+ years progressive leadership in visitor experience/hospitality/operations; experience leading managers, strategic-to-operational translation, budget oversight, strong communication and coaching skills; ability to pass background check.
Microsoft Office Suite, Google Workspace, Tessitura
2d
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Director of Customer Experience & Integrated Quality Program Leader
Bellevue, Washington, United States
$180k-$200k/yr OnsiteFull Time
Requires expertise in customer experience, quality programs, aerospace OEM expectations, production readiness, customer audits, operational transformation, training, and cross-divisional leadership.
2w
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Director, Customer Delivery
Denver or Seattle or United States
$175k-$220k/yr RemoteFull Time
8+ YOE3+ MgmtBachelor's degree and 8+ years in customer success, account management, or senior customer-facing roles, including 3+ years leading teams; enterprise, infrastructure, SLA, and cross-functional experience required.
Net Promoter Score (NPS), Service Level Agreement (SLA), Security Operations Center (SOC)
2d
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Director of Customer Experience & Integrated Quality Program Leader
Bellevue, Washington, United States
$180k-$200k/yr OnsiteFull Time
10+ YOERequires a minimum of 10 years of experience, aerospace OEM customer engagement, program readiness, quality management, production readiness, reporting, training, and continuous improvement expertise.
3w
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Customer Solutions Director - BCSS
Bellevue, Washington, United States
$185k-$243k/yr OnsiteFull Time
10+ YOE10+ years in telecom solutions/product management with BCSS/Core/Cloud experience; strong architecture, consultative selling, product/standardization, and customer engagement skills.
3w
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Director, Customer Enablement
San Francisco or Bellevue or Sunnyvale
$215k-$250k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years leading enablement or customer education, 3+ years managing managers, experience designing enterprise onboarding and internal technical enablement, strong cloud/Kubernetes/GPU knowledge, program management and exec communication skills.
Kubernetes, GPU computing, LMS, Confluence, Notion, GitBook, ReadMe
3w
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Director of Experience + Lifestyle (Front Office + Food and Beverage)
San Diego or Atlanta or Austin or Charlotte or Chicago or Denver or Fort Lauderdale or Los Angeles or Miami or Nashville or Oakland or Philadelphia or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$75k-$85k/yr OnsiteFull Time
4+ YOEBachelor’s degree and 4+ years in hospitality, events, restaurant, banquet, catering, members club, guest service, or front office operations; management, employee development, budgeting, and Microsoft Office experience required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft SharePoint
1mo
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Director Engineering, Associate Experience, Amazon Customer Service
Seattle, Washington, United States
$264k-$350k/yr OnsiteFull Time
10+ YOE10+ MgmtBachelor's or equivalent,10+ years software development,10+ years senior engineering leadership,experience delivering large-scale high-availability systems,AI/ML product experience preferred.
5d
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Executive Account Director, Regulated Industries
New York City or Seattle or San Francisco
$125k-$155k/yr HybridFull Time
7+ YOEEnterprise B2B SaaS customer success experience in media buying, measurement, collaboration, or identity; 7+ years as a CSM/Account Director or 10+ customer-facing years with 4 in customer success; experience with $2M+ ARR accounts.
Salesforce, CRM Software
3w
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Customer Solutions Director - Networks (788264)
Bellevue, Washington, United States
$185k-$243k/yr OnsiteFull Time
10+ YOE10+ years in telecom/ICT with Networks/RAN experience, ability to influence product roadmaps, consultative selling, executive communication, leadership across organizations.
Cloud RAN
1mo
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Regional Customer Director - West - ATTR
Los Angeles or Orange County or San Diego or San Francisco or Denver or Phoenix or Seattle
$191k-$234k/yr HybridFull Time
10+ YOEBachelor's degree, 10+ years pharma/biotech experience across multiple functions, strong scientific competence, leadership of cross-functional initiatives, and ability to travel 50–60%.
CRM
3mo
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Funeral Director
Puyallup, Washington, United States
OnsiteFull Time
1+ YOEHigh school diploma, state funeral director license, completed mortuary school, 1+ year customer service experience preferred, license maintenance, on-call availability, MS Office skills.
Microsoft Office
2w
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Director, Executive Communications & Customer/Partner Engagement
Redmond, Washington, United States
$131k-$252k/yr HybridFull Time
6+ YOEBachelor's degree or equivalent experience and 6+ years in communications, marketing operations, field operations, program management, project management, or related work; technical executive communications experience preferred.
Microsoft 365, Microsoft Teams, Microsoft Viva Engage, Microsoft PowerPoint, Microsoft LinkedIn
1mo
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Assistant Center Director - Sales and Customer Service
Seattle, Washington, United States
$21-$26/hr OnsitePart Time
1+ YOE1–2 years sales or customer acquisition and customer-facing experience, ability to close leads and manage follow-up, experience with kids or family programs, organized and self-motivated, flexible availability including evenings/weekends.
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