20 customer experience director jobs at 13 companies in Flint, MI
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Director, Customer Support
Troy, Michigan, United States
HybridFull Time
10+ YOE5+ MgmtBachelor's degree,10+ years customer support leadership with 5+ years managing multi-tiered teams of 25+ FTEs; experience with Zendesk/Salesforce Service Cloud/Intercom, AI automation, 24/7 support, and SaaS scale-ups.
Zendesk, Salesforce Service Cloud, Intercom
1mo
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Director, Customer Support
Troy, Michigan, United States
HybridFull Time
10+ YOE5+ MgmtBachelor's degree,10+ years customer support leadership with 5+ years managing multi-tiered teams of 25+ FTEs; experience with Zendesk, Salesforce Service Cloud, Intercom; AI/automation in support; 24/7 support models; excellent communication.
Zendesk, Salesforce Service Cloud, Intercom
2mo
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Executive Director, Customer Account Management, MAC/EV
Novi, Michigan, United States
$210k-$308k/yr HybridFull Time
15+ YOE10+ MgmtBachelor's in Engineering, 15+ years technical experience, 10+ years senior leadership, 5+ years automotive experience, proven sales and program management track record, willingness to travel ~15-20%, pass background and drug screen.
CRM, PLM
2mo
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Executive Director, Customer Account Management, MAC/EV
Novi, Michigan, United States
$210k-$308k/yr HybridFull Time
15+ YOE10+ MgmtBachelor's in Engineering, 15+ years technical experience, 10+ years senior leadership, 5+ years automotive experience, proven sales and account management track record, willingness to travel 15-20%, background and drug screening required.
CRM, PLM
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Director - Customer Care Business Development and Strategy
Auburn Hills, Michigan, United States
OnsiteFull Time
8+ YOEBachelor's preferred,8+ years in customer care/CX/contact centers or transformation,experience leading large-scale transformation,knowledge of Genesys and Salesforce,GenAI familiarity,and strong program management and communication skills.
Genesys, Salesforce, Microsoft Office, GenAI
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Director – Customer Care Business Development and Strategy
Auburn Hills, Michigan, United States
OnsiteFull Time
8+ YOEBachelor's degree preferred,8+ years in customer care/CX/contact centers or transformation; experience leading large-scale transformation, managing managers and cross-functional teams; knowledge of Genesys, Salesforce, GenAI, telephony and CRM ecosystems; strong program leadership.
Genesys, Salesforce, GenAI, Microsoft Office
3w
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Assistant Store Director
Flint or Grand Blanc
OnsiteFull Time
5+ YOE4+ MgmtBachelor's degree or equivalent experience; minimum 5+ years retail/grocery/operations experience; 4+ years progressive leadership; strong merchandising, financial and people management skills.
2mo
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EVS Director
Warren, Michigan, United States
$80k-$90k/yr OnsiteFull Time
2+ YOE2+ MgmtBachelor's degree or equivalent experience required; 2+ years housekeeping management at a large hospital; budgeting and financial analysis, policy development, strong interpersonal and public speaking skills, customer-service orientation.
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Director, Engineering
Wixom, Michigan, United States
OnsiteFull Time
12+ YOE5+ Mgmt12+ years engineering experience with 5+ years leading engineering teams in manufacturing; deep mechanical/electrical/systems background; customer-facing technical leadership; experience with ISO/CMMC/ITAR/AS9100 compliance.
1w
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Lansing, MI Area Director
East Lansing or Texas or Oklahoma or Louisiana or Ohio or Kentucky or Michigan
FieldFull Time
5+ YOERequires 5+ years of multi-unit leadership experience, staff development, P&L management, budgeting, financial reporting, operational standards, flexible scheduling, and customer service expertise.
P&L
2mo
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Network Operations Director
Farmington Hills or Dallas or Fort Worth
HybridFull Time
8+ YOE5+ Mgmt8+ years telecom/IT experience, 5+ years managing NOC or managed services teams, experience with RAN/Packet Core/Backhaul, 24x7 operations, customer-facing escalation management, bachelor's degree or equivalent.
3GPP, RAN, Packet Core, Remote Monitoring & Management (RMM), LTE, 5G, CBRS, IoT, ticketing systems
3w
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EVS Unit Director - 1st Shift
Lansing, Michigan, United States
$90k-$100k/yr OnsiteFull Time
Leadership and operations management experience in healthcare EVS, budget control, staffing, regulatory compliance, strong communication and customer-service skills.
XRO System
2w
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Senior Director, Program Management
Southfield, Michigan, United States
OnsiteFull Time
15+ YOE7+ Mgmt15+ years in program management or manufacturing leadership, minimum 7 years leading large cross-functional teams, bachelor's required (MBA preferred), OEM program experience, P&L accountability, executive customer engagement.
2w
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Community Director - Abigail Senior, Edmond Senior and Walnut Park
Lansing, Michigan, United States
OnsiteFull Time
2+ YOE2+ years multi-family property management experience, team leadership, strong communication, organizational and customer-service skills, ability to manage finances, vendors, and property operations.
3d
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Associate Director-In Home Sales
Canton, Michigan, United States
$77k-$116k/yr OnsiteFull Time
3+ YOE3+ MgmtRequires 3–5 years of customer-facing sales experience; 3–5 years of management experience preferred. Bachelor's degree preferred. Supervisory experience required.
1w
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Director-New Ventures & Service Business Incubation
Auburn Hills, Michigan, United States
OnsiteFull Time
10+ YOE5+ Mgmt10+ years in new business development or venture building, 5+ years leadership, experience launching services to market, financial and P&L skills, customer discovery, pilot management, and a bachelor's degree or equivalent.
3d
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Supervisory Human Resources Specialist (Division Director, Customer Engagement)
Belgium or Singapore or Saint Thomas or Pago Pago or Brussels or Brasília or Halifax or Montreal or Ansbach or Andersen Air Base or Barrigada or Finegayan or Saipan or Panama City or Warsaw or San Juan or Abu Dhabi or Tarrant County or Arlington County or Frederick County or Henrico County or Loudoun County or Virginia Beach County or Winchester County or Snohomish County or Spokane County or Milwaukee County or Oneida County or Mobile County or Alameda County or Los Angeles County or Napa County or Riverside County or San Francisco County or Arapahoe County or Boulder County or Denver County or El Paso County or Miami-Dade County or Okaloosa County or Osceola County or Camden County or Coweta County or Fulton County or Ada County or Boise County or Cook County or DuPage County or Hendricks County or Wichita County or Mason County or Baltimore County or Nantucket County or Kent County or Marquette County or Oakland County or Pipestone County or Merrimack County or Atlantic County or Mercer County or Monroe County or Queens County or Suffolk County or Summit County or Butler County or Erie County or Philadelphia County or Charleston County or Lancaster County or York County or Davidson County or Shelby County or Bandera County or South Houston or Spring or Springtown or Temple or Texarkana or Tomball or Tyler or Van Alstyne or Waco or Watauga or Weatherford or Wichita Falls or Willis or Willow Park or Cedar City or Cottonwood or Ivins or Kaysville or Morgan or Saint George or Salt Lake City or Tooele or Burlington or Aldie or Alexandria or Arlington or Bealeton or Bristow or Covington or Dulles Airport or Fort Lee or Fredericksburg or Front Royal or Hamilton or Hampton or Haymarket or Herndon or Lanexa or Leesburg or Lynchburg or Manassas or Marshall or McLean or Newport News or Norfolk or Naval Air Station Oceana or Purcellville or Richmond or Roanoke or Sandston or Sterling or Suffolk or Vint Hill Farms Military Installation or Virginia Beach or Warrenton or Williamsburg or Winchester or Arlington or Auburn or Bellingham or Bonney Lake or Burien or Coupeville or Covington or Des Moines or Everett or Federal Way or Fife or Fircrest or Gig Harbor or Kent or Langley or Longview or Maple Valley or McChord Air Force Base or Mead or Moses Lake or Nine Mile Falls or Normandy Park or North Bend or Olalla or Olympia or Orting or Pasco or Port Angeles or Puyallup or Renton or Richland or Ridgefield or SeaTac or Seattle or Spanaway or Spokane or Spokane International Airport or Spokane Valley or Tacoma or Vancouver or Winlock or Yakima
$112k-$174k/yr OnsiteFull Time
1+ YOE1+ MgmtOne year of specialized experience equivalent to FV-J/FG-14 in enterprise HR service delivery, workforce strategy, analytics, advisory leadership, supervision, or large-scale transformation; education cannot substitute.
Human Resources, Key Performance Indicators (KPIs), SF-50, eOPF, Microsoft
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