63 customer experience director jobs at 48 companies in Florence, AZ
6d
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Director of Customer Experience
Chandler or Gilbert
OnsiteFull Time
7+ YOE7+ MgmtRequires 7+ years of progressive leadership experience in customer service, contact center, or customer experience operations, including high-volume, multi-level team leadership. High school diploma or equivalent required.
4w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
6d
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Director Marketing-Experience Strategy
Tempe or St. Louis
HybridFull Time
15+ YOE5+ MgmtBachelor's degree and 15+ years of progressive experience in customer experience, strategy, service design, product development, or transformation; 5+ years leading leaders and high-performing teams.
5d
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Director Marketing-Experience Strategy
Arizona or Tempe or Missouri or St. Louis or United States
HybridFull Time
15+ YOE5+ MgmtBachelor's degree and 15+ years of progressive leadership in customer experience, experience strategy, service design, product development, or business transformation; 5+ years leading leaders required.
3mo
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Director, Customer Success
Ottawa or Mesa
RemoteFull Time
10+ YOE5+ MgmtLead customer success strategy and operations; 10+ years in CS; 5+ years managing teams; SaaS experience; public sector experience preferred.
2w
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Director - Customer Service
Phoenix, Arizona, United States
OnsiteFull Time
10+ YOE5+ MgmtBachelor's degree and 10 years leading customer service or contact center operations, including 5 years managing supervisors or departmental leaders. Requires Arizona driver's license and leadership experience.
Workforce Management, Quality Assurance, IVR, telephony, Customer Information System
1mo
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Director, Customer Service
Phoenix or Scottsdale
HybridFull Time
6+ YOEBachelor's (6 years) or Associate (8 years) plus proven experience managing large call-center teams, vendor/offshore relationships, SLA/QA oversight, strategic planning, and strong communication skills.
Intercom
3w
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Director of Customer Support
Tempe or United States
HybridFull Time
7+ YOE3+ Mgmt7+ years in customer/technical support or customer success, 3+ years leading teams; experience in UCaaS/VoIP/SaaS preferred; hands-on with support tooling; AI-forward mindset; strong communication and metrics orientation.
Zendesk, Zoho, HubSpot, Jira, NetSapiens, SIP
3w
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Director of Experience + Lifestyle (Front Office + Food and Beverage)
San Diego or Atlanta or Austin or Charlotte or Chicago or Denver or Fort Lauderdale or Los Angeles or Miami or Nashville or Oakland or Philadelphia or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$75k-$85k/yr OnsiteFull Time
4+ YOEBachelor’s degree and 4+ years in hospitality, events, restaurant, banquet, catering, members club, guest service, or front office operations; management, employee development, budgeting, and Microsoft Office experience required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft SharePoint
1mo
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Regional Customer Director - West - ATTR
Los Angeles or Orange County or San Diego or San Francisco or Denver or Phoenix or Seattle
$191k-$234k/yr HybridFull Time
10+ YOEBachelor's degree, 10+ years pharma/biotech experience across multiple functions, strong scientific competence, leadership of cross-functional initiatives, and ability to travel 50–60%.
CRM
5d
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Director of Support
Phoenix or United States
OnsiteFull Time
7+ YOE7+ Mgmt7+ years leading technical or customer support in B2B SaaS, including managers and teams of 20+; hands-on Zendesk administration and Explore reporting; support metrics, AI workflow, escalation, and customer communication experience.
Zendesk, Zendesk Explore, Swift CX, Jira, Linear, Lattice, Sigma
6d
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Associate Director, PSC Operations
Charlotte or Dallas or Horsham or Orlando or Phoenix or Pittsburgh or Raleigh or Titusville
RemoteFull Time
7+ YOEBachelor's degree and 7–10 years of progressive patient services, pharmaceutical, biotech, or healthcare experience. Requires leadership, analytics, communication, compliance, and matrix collaboration skills.
Customer Relationship Management (CRM), Microsoft Office Suite, Standard Operating Procedure (SOP), Key Performance Indicators (KPIs), Service Level Agreements (SLAs)
6d
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Associate Director, PSC Operations
Charlotte or Dallas or Horsham or Orlando or Phoenix or Pittsburgh or Raleigh or Titusville
RemoteFull Time
7+ YOEBachelor's degree and 7–10 years of progressive patient services, pharmaceutical, biotech, or healthcare experience required. Requires leadership, analytics, communication, compliance, and matrix collaboration skills.
Customer Relationship Management (CRM), Microsoft Office Suite
2w
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Center Director
Phoenix, Arizona, United States
OnsiteFull Time
1+ MgmtRequires at least one year of leadership experience, customer service and organizational skills, basic computer proficiency, physical ability to lift 40 pounds, and English communication skills.
NAEYC, NAC
2w
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Director of Front Office
Phoenix, Arizona, United States
OnsiteFull Time
Bachelor's degree in hospitality or related field, front office management experience, leadership and communication skills, customer orientation, and property management software proficiency.
1mo
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Director, Client Service
Tempe, Arizona, United States
OnsiteFull Time
7+ YOE5+ MgmtBachelor's degree, 5+ years leadership in wealth management contact centers, 7+ years client service/contact center/financial services experience, FINRA Series 7 and 24 required, strong communication, analytics, and risk judgment.
1mo
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Director, Client Service
Tempe, Arizona, United States
OnsiteFull Time
7+ YOE5+ MgmtBachelor's degree required; 5+ years team leadership in wealth management; 7+ years client service/contact center/financial services experience; FINRA Series 7 and 24 required; strong communication, analytical, and coaching skills.
1mo
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Director of Front Office
Tempe, Arizona, United States
OnsiteFull Time
Previous front office management experience in a large/resort/4-Diamond property, Opera PMS experience preferred, strong organizational, supervisory and customer service skills; ability to work flexible shifts and stand for up to 8 hours.
Opera
3mo
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Account Director
Scottsdale or Chicago or Arizona or Illinois
$93k-$115k/yr HybridFull Time
3+ YOE3+ years in account management/sales/customer success, property management experience preferred; strong communication, negotiation, financial analysis, CRM and analytics familiarity; travel up to 25%.
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