27 customer experience director jobs at 21 companies in Front Royal, VA
2w
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Director Member Experience
Centreville, Virginia, United States
$65k-$75k/yr OnsiteFull Time
5+ YOE3+ MgmtHigh school diploma required; 5 years in hospitality, customer relations, events, food and beverage, or marketing; 3 years of leadership or management; Microsoft Office and CRM experience preferred.
Microsoft Word, Microsoft Outlook, Microsoft Excel, Salesforce, CRM
1mo
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Director, Customer Marketing
Austin or Charlotte or Reston or United States
OnsiteFull Time
10+ YOE10+ years B2B enterprise customer/lifecycle marketing experience, proven expansion revenue results, executive engagement program experience, team leadership, CRM/marketing automation proficiency (Salesforce, Marketo).
Salesforce, Marketo, Gainsight, 6sense, Goldcast, Qualified, Outreach, Zapier, Clay, Claude
3w
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Director of Customer Success and Implementation
Ashburn or Frederick or Pittsburgh or Morgantown or Ohio or Pennsylvania or Virginia or West Virginia
OnsiteFull Time
7+ YOE7+ years technical program management experience in data center/cloud/AI or energy infrastructure; technical scoping, KPI-driven decision making, strong communication; proficiency with Salesforce,Jira,Claude.
Salesforce, Jira, Claude
3mo
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Director (R&D)
Fairfax, Virginia, United States
$186k-$300k/yr OnsiteFull Time
8+ YOE8+ MgmtActive TS/SCI required, bachelor’s degree with extensive experience (15/12/8 years depending on degree), 8 years supervisory experience, experience leading R&D, capture/proposal expertise, customer engagement, and technical/program management.
Java, C++, MATLAB, Python, Bash, Agentic AI, Large Language Models (LLMs), Retrieval-Augmented Generation (RAG)
4d
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Director, Operations
Ashburn or United States
$175k-$185k/yr OnsiteFull Time
10+ YOEBachelor’s degree preferred with 10 years’ experience, or 12–15 years related experience; requires data center operations expertise, project and budget management, customer service, and Microsoft Office proficiency.
AutoCAD, Visio, PDF, Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint, BMS, HVAC, UPS, PPE
2mo
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Capture Manager Director
Reston, Virginia, United States
$146k-$234k/yr OnsiteFull Time
16+ YOE8+ Mgmt16+ years relevant experience (including 8+ years full life-cycle capture management); proven record winning large FedCiv pursuits ($100M+); deep Federal Civilian customer relationships; mastery of federal procurement, contracting, and pricing; ability to build and lead capture teams; skilled negotiator; executive presence; US citizenship and abili...
2mo
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Technical Director - TS/SCI
Herndon, Virginia, United States
$177k-$332k/yr OnsiteFull Time
20+ YOEActive Top Secret/SCI clearance and U.S. citizenship required; 20+ years related experience in cyber, EW, or intelligence; experience with innovation, experimentation, large budgets, and customer engagement.
SAP
3d
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Director of Sales
Gainesville, Virginia, United States
OnsiteFull Time
2+ YOEHigh school diploma or GED, or 2–4 years of related experience and/or training. Requires communication, analytical, decision-making, budgeting, customer service, Office 365, and Yardi skills.
Microsoft Office 365, Yardi, Facebook, HIPAA
3w
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Dir, Customer Operations & Retention NAR
Reston or Libertyville
HybridFull Time
12+ YOE5+ MgmtRequires a bachelor's degree, 12+ years of progressive consumer finance leadership, 5+ years managing customer and operational performance, and experience with behavioral modeling, technology, product management, and agile methods.
AI, predictive churn modeling, next-best-action frameworks, machine learning, API, agile methodologies, FDCPA, UDAAP, CFPB
1mo
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Director, Business Development
Colorado Springs or Reston
$176k-$282k/yr OnsiteFull Time
16+ YOE16+ years in operations or business development in Space/Air Force/Space Force, experience leading $100M+ pursuits, bachelor’s degree, active TS/SCI clearance, strong customer relationships and capture skills.
CRM
1mo
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Director, Food Service - WTC
Warrenton, Virginia, United States
$95k/yr OnsiteFull Time
5+ MgmtHigh school diploma required; bachelor’s preferred. At least 5 years management experience. Proficiency with MS Word, Excel, Outlook. Food safety certification a plus. Strong customer service and supervisory skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
1mo
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Sr. Director, Business Development
Chantilly or Houston
OnsiteFull Time
10+ YOE10+ MgmtBachelor's degree,10+ years of BD/capture experience supporting U.S. Government customers,proven success on large complex pursuits,knowledge of federal acquisition,ability to travel 25–50%,active Secret clearance required.
2w
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Sr. Solutions Director - Intelligence & Homeland Security
Herndon, Virginia, United States
$225k-$304k/yr HybridFull Time
20+ YOERequires 20+ years of experience, active Top Secret/SCI clearance, bachelor's degree or equivalent experience, and expertise in technical solution architecture, capture pursuits, proposals, and customer engagement.
AI, cyber, cloud, software development, artificial intelligence
2w
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Sr. Solutions Director - Intelligence & Homeland Security
Herndon, Virginia, United States
$225k-$304k/yr HybridFull Time
20+ YOERequires 20+ years of experience, active Top Secret/SCI clearance, bachelor's degree or equivalent, and expertise in technical solutions, architecture, capture pursuits, proposals, and customer engagement.
AI, cloud, cyber, software development
2w
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Director, Product Innovation - Business Workflows
West Palm Beach or Orlando or Vienna or New York City or Waltham or San Francisco or Pleasanton or Santa Clara or San Diego or Kirkland
HybridFull Time
12+ YOE5+ MgmtRequires 12+ years in product, strategy, commercialization, customer transformation, or enterprise software leadership; 5+ years managing teams; AI and workflow platform experience; and a bachelor's degree.
ServiceNow AI platform
1mo
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Director - Sales Federal Navy/USMC (Government)
Chantilly, Virginia, United States
$141k-$212k/yr OnsiteFull Time
10+ YOE10+ years US Federal sales experience with FAR knowledge; eligible for Federal customer clearance; proven enterprise Federal account and quota delivery; strong leadership, strategic selling, and financial acumen; Washington DC area, Chantilly office presence required.
Salesforce
1w
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Director of AI-Enabled Product Lines
Virginia Beach or Ashburn or Los Angeles
$180k-$220k/yr OnsiteFull Time
5+ YOERequires a proven product leadership track record, product strategy and go-to-market ownership, successful on-time launches, market and customer research, sales involvement, and experience with AI-native and traditional development environments.
AI
3d
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Director of Contract and Customized Training
Charlottesville or Albemarle County or Charlottesville or Albemarle County or Buckingham County or Fluvanna County or Greene County or Louisa County or Nelson County
$80k-$95k/yr OnsiteFull Time
3+ YOERequires 3+ years in contract training, corporate training, business development, or workforce program management; employer relationship and agreement experience; budget or revenue program management; valid driver license and regional travel.
customer relationship management systems, registration systems, student information systems
1mo
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Associate Director of Requirements & Capabilities, Strategic & National Space Systems - Missions Solutions & Payloads
Dulles or Arlington or Aurora
$173k-$329k/yr HybridFull Time
10+ YOE5+ MgmtU.S. citizen with active transferable TS/SCI clearance, University degree (or advanced degree) and 10–12+ years space industry experience with 5+ years business development leadership, USG acquisition experience, and customer engagement skills.
3w
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Director, Business Development & Capture – Facilities Operations & Maintenance
Herndon, Virginia, United States
$200k-$220k/yr RemoteFull Time
10+ YOE10+ years federal BD and capture experience supporting DoD/Federal customers; track record winning large, complex facilities O&M contracts; bachelor\u0002s degree or equivalent; active SECRET clearance; ability to travel up to 20%.
IBM Maximo, National Computerized Maintenance Management System (NCMMS), Air Force NexGen IT, BUILDER Sustainment Management System, IBM TRIRIGA, Archibus
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