54 customer experience director jobs at 43 companies in Gaffney, SC
1mo
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Director, Customer Experience
Radnor or Charlotte or Fort Wayne or Omaha
$97k-$176k/yr HybridFull Time
7+ YOE3+ Mgmt7+ years in customer engagement/experience,3+ years leadership,BA or equivalent,strong presentation,strategic thinking,and ability to translate customer insights to business value.
1w
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Senior Director, Customer Experience | Growth & Transformation
Charlotte or Fort Mill
HybridFull Time
10+ YOE10+ MgmtRequires 10+ years in product design, customer experience, experience strategy, digital product, or related fields; full-stack experience leadership; AI/ML and agentic CX expertise; client leadership; and multidisciplinary team development.
AI/ML
1mo
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Director of Customer Support
Rock Hill, South Carolina, United States
OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree,8+ years customer care/service or warranty experience,5+ years managing multi-functional teams,CRM and analytics experience,strong communication and leadership skills.
Salesforce, SAP S/4 HANA, OMS, WMS
2mo
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Director of Customer Engagement
Charlotte, North Carolina, United States
OnsiteFull Time
8+ YOE4+ Mgmt8–10 years in customer service, 4+ years people management, P&C or 2-20 license (or willing to obtain), Bachelors preferred, experience with BPO and insurance operations, strong communication and leadership.
3w
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Director of Experience + Lifestyle (Front Office + Food and Beverage)
San Diego or Atlanta or Austin or Charlotte or Chicago or Denver or Fort Lauderdale or Los Angeles or Miami or Nashville or Oakland or Philadelphia or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$75k-$85k/yr OnsiteFull Time
4+ YOEBachelor’s degree and 4+ years in hospitality, events, restaurant, banquet, catering, members club, guest service, or front office operations; management, employee development, budgeting, and Microsoft Office experience required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft SharePoint
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Director, Customer Marketing
Austin or Charlotte or Reston or United States
OnsiteFull Time
10+ YOE10+ years B2B enterprise customer/lifecycle marketing experience, proven expansion revenue results, executive engagement program experience, team leadership, CRM/marketing automation proficiency (Salesforce, Marketo).
Salesforce, Marketo, Gainsight, 6sense, Goldcast, Qualified, Outreach, Zapier, Clay, Claude
2mo
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Director of Application Engineering & Customer Insights
Charlotte, North Carolina, United States
$128k-$221k/yr OnsiteFull Time
Bachelor's in engineering/packaging/materials/chemistry (Master's preferred), experience leading customer-facing technical work across NPD/application engineering, systems thinking, people leadership, strong data-driven communication, and willingness to travel internationally.
1mo
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Spa Director
Conover, North Carolina, United States
OnsiteFull Time
3+ YOELead spa operations, staff development, guest satisfaction, retail and financial performance; 3+ years spa/hospitality management experience and proficiency with Microsoft Office and scheduling/POS systems.
Microsoft Office, scheduling software, point-of-sale systems
1w
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Task Force Director of Food & Beverage
Spartanburg, South Carolina, United States
$95k/yr FieldFull Time
Four-year degree in hospitality management, business, or related field; prior restaurant GM or food and beverage director experience; food handler and TIPS certifications; restaurant POS and operations expertise.
POS
3w
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Associate Director
Roebuck, South Carolina, United States
OnsiteFull Time
2+ YOEMinimum 2 years in early childhood development, CDA or TCC required, able to meet state licensing, strong oral/written communication, knowledge of CMS and customer systems, able to assist with billing and operations.
CMS
6d
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Associate Director, PSC Operations
Charlotte or Dallas or Horsham or Orlando or Phoenix or Pittsburgh or Raleigh or Titusville
RemoteFull Time
7+ YOEBachelor's degree and 7–10 years of progressive patient services, pharmaceutical, biotech, or healthcare experience. Requires leadership, analytics, communication, compliance, and matrix collaboration skills.
Customer Relationship Management (CRM), Microsoft Office Suite, Standard Operating Procedure (SOP), Key Performance Indicators (KPIs), Service Level Agreements (SLAs)
6d
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Associate Director, PSC Operations
Charlotte or Dallas or Horsham or Orlando or Phoenix or Pittsburgh or Raleigh or Titusville
RemoteFull Time
7+ YOEBachelor's degree and 7–10 years of progressive patient services, pharmaceutical, biotech, or healthcare experience required. Requires leadership, analytics, communication, compliance, and matrix collaboration skills.
Customer Relationship Management (CRM), Microsoft Office Suite
1d
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Kitchen Director
Greenville, South Carolina, United States
$18-$24/hr OnsiteFull Time
2+ YOERequires 2+ years of food or customer service experience, morning and evening availability, strong leadership, communication, conflict management, analytical, problem-solving, and delegation skills. Management experience and bachelor's degree preferred.
5d
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Center Director
Simpsonville, South Carolina, United States
OnsiteFull Time
1+ MgmtRequires at least 1 year of leadership experience, customer service and organizational skills, basic computer proficiency, English communication, ability to lift 40 pounds, and compliance with state guidelines.
1mo
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Director, Premium & Wealth
Charlotte, North Carolina, United States
$232k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years in wealth management or premium fintech operations, 5+ years managing managers, FINRA Series licensing or equivalent, strong operational metrics experience, familiarity with regulated trading workflows, and responsible use of generative AI.
3mo
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Kitchen Director
Charlotte, North Carolina, United States
$45k-$62k/yr OnsiteFull Time
Restaurant management experience with strong leadership, organizational, and problem-solving skills; knowledge of BOH operations, food safety, and customer service; able to work full-time with flexible hours.
1w
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Community Director
Greenville, South Carolina, United States
OnsiteFull Time
Progressive property management experience with sales, customer service, revenue and expense management, financial planning, team leadership, and property management software proficiency. College degree optional; industry certifications preferred.
Internet, word processing, spreadsheet, database management programs, property management software
3d
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Director of Regional Client Retention -Southeast
Atlanta or Charlotte or Columbia or Richmond or Asheville or Raleigh or Alabama or Georgia or North Carolina or South Carolina or Virginia
$90k-$110k/yr FieldFull Time
8+ YOE4+ MgmtRequires a degree with 8–15 years of client retention experience, 4+ years of cross-functional leadership, RFP development, contract management, analytical skills, and advanced Microsoft Office Suite proficiency.
Microsoft Office Suite
1mo
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Associate Director, Client Services - Account Management
Charlotte or Denver or New York
$136k-$205k/yr HybridFull Time
5+ YOEBachelor’s degree, 5+ years PBM/health plan or benefits consulting experience, Excel and Microsoft Office proficiency, experience with structured/unstructured data, strong communication and multitasking skills, ability to travel up to 25%.
Microsoft Office, Microsoft Excel, SQL
3w
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Executive Director (General Manager)
Fort Mill, South Carolina, United States
$110k-$120k/yr OnsiteFull Time
Bachelor's degree in a related field, state-required licensing, senior living experience, customer-focused operations experience, Microsoft Office proficiency, leadership skills, and ability to lift 40–50 pounds.
Microsoft Office
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