16 customer experience director jobs at 11 companies in Hawaii
1w
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Director, Global Customer Insights & Experience
Nashville or United States or Alabama or Arkansas or Arizona or California or Colorado or Connecticut or District of Columbia or Delaware or Florida or Georgia or Hawaii or Iowa or Idaho or Illinois or Indiana or Kansas or Kentucky or Louisiana or Massachusetts or Maryland or Maine or Michigan or Minnesota or Missouri or Mississippi or Montana or North Carolina or North Dakota or Nebraska or New Hampshire or New Jersey or New Mexico or Nevada or New York or Ohio or Oklahoma or Oregon or Pennsylvania or Rhode Island or South Carolina or South Dakota or Texas or Utah or Virginia or Vermont or Washington or West Virginia or Wisconsin or Wyoming
$138k-$230k/yr HybridFull Time
Bachelor’s degree required; master’s preferred. Requires progressive customer or employee experience leadership, insights and survey programs, analytics, journey mapping, stakeholder influence, change leadership, vendor management, and governance expertise.
Net Promoter Score (NPS), Customer Satisfaction (CSAT), Customer Effort Score (CES), CRM
2mo
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Director Product Delivery - Customer Experiences
Camp Hill or Alpharetta or San Francisco or Oakland or Rancho Cordova or Alaska or North Dakota or Nebraska or Hawaii or Oklahoma or Vermont or Maine or West Virginia or New Hampshire or Wyoming or District of Columbia or Puerto Rico
$141k-$305k/yr HybridFull Time
8+ YOE3+ Mgmt12+ years experience (Bachelor's preferred), 8+ years with product/design/engineering in agile, 3+ years management, 3+ years in healthcare, strong delivery track record, analytics, project and stakeholder management.
Microsoft 365, Nuance, Genesys, IVR, PEGA
1mo
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Associate Director
Honolulu, Hawaii, United States
$90k-$100k/yr OnsiteFull Time
Experience in customer/client relations, supervisory experience, valid driver\u0002s license, advanced Microsoft skills, strong written and oral communication, accuracy with numbers, and ability to travel and work flexible hours.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Internet, Email, PDF
3w
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Director of Housekeeping
Honolulu, Hawaii, United States
$85k-$91k/yr OnsiteFull Time
3+ YOE3+ MgmtBachelor's degree required, preferably in travel industry management, or equivalent education and experience. Requires 3 years of supervisory and housekeeping operations experience.
2w
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Director of Rooms
Kapaa, Hawaii, United States
$100k-$110k/yr OnsiteFull Time
Bachelor's degree in hospitality or equivalent experience; rooms division management experience; leadership, communication, analytical, and problem-solving skills; PMS proficiency; flexibility for irregular hours and weekends.
Property Management System (PMS)
3w
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Director of Housekeeping
Lahaina, Hawaii, United States
$85k-$91k/yr OnsiteFull Time
3+ YOE3+ MgmtBachelor’s degree required, preferably in Travel Industry Management or equivalent. Requires 3 years of supervisory and housekeeping operations experience.
2w
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Director of Rooms
Kapaa, Hawaii, United States
$100k-$110k/yr OnsiteFull Time
Requires rooms division management experience, leadership skills, hotel property management system proficiency, strong communication and analytical abilities, and flexibility for irregular hours and weekends.
Property Management System (PMS)
2mo
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Director, Customer Engineering - Oahu (Honolulu, Hawaii (HI), US, 06813)
Honolulu or Hawaii
$141k-$184k/yr OnsiteFull Time
5+ YOE7+ MgmtBS in Electrical Engineering, extensive leadership (7+ years) and 5+ years regulated electric utility experience; knowledge of power engineering, project/program management, budgeting, regulatory compliance; ability to manage 25+ staff. PE and MBA preferred.
6d
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Store Director
San Jose or Pleasanton or Nevada or Hawaii
$90k-$125k/yr OnsiteFull Time
3+ YOE3+ MgmtHigh school diploma required; college degree preferred. Requires retail grocery experience and 3 years as a Store Manager or 5+ years of retail or Assistant Manager experience, plus leadership, analytical, customer service, and computer skills.
1w
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Store Director
Arcata or Pleasanton or Nevada or Hawaii
$90k-$125k/yr OnsiteFull Time
3+ YOE3+ MgmtHigh school diploma required; college degree preferred. Requires 3 years of multi-department Store Manager experience or 5+ years of retail/managerial Assistant Manager experience, plus retail grocery experience and strong leadership, analytical, and customer service skills.
Microsoft Excel
3w
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Assistant Director of Housekeeping
Lahaina, Hawaii, United States
$70k-$74k/yr OnsiteFull Time
2+ YOE2+ MgmtHigh school diploma or equivalent required; two years of housekeeping supervision or hotel management preferred. Strong verbal and written communication and flexible availability required.
5d
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Director of Sales
Lahaina, Hawaii, United States
OnsiteFull Time
2+ YOEBachelor's degree or 4 years equivalent experience, 2+ years in a similar position, active real estate license where required, English proficiency, leadership, sales, coaching, and customer service skills.
2mo
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Director, Client Services ( Remote - East Coast)
United States or Alaska or Hawaii or New Mexico or North Dakota or South Dakota or Rhode Island or Vermont
$155k/yr RemoteFull Time
10+ YOEExtensive leadership in global client services, 10+ years experience, bachelor's required (master's preferred), expertise with contact center technologies, CRM, order management, automation, KPI and performance management.
CRM
2mo
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Director, Account Management
Pennsylvania or Belmont or Colorado or California or Hawaii or Nevada or New York or Maryland or Washington or Connecticut or Rhode Island or United States
$181k-$284k/yr RemoteFull Time
8+ YOE2+ Mgmt8+ years in account management or customer success with 2+ years leadership; experience managing churn, CSAT, and SLAs; proficiency with Salesforce and Microsoft Excel; strong communication and analytical skills.
AIR, AVA, ACE, Salesforce, Microsoft Excel
2w
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Assistant Director of Laundry Operations (Salary)
Waimea, Hawaii, United States
$70k-$80k/yr OnsiteFull Time
Two years of related experience preferred; supervisory and multitasking skills, valid driver's license, computer proficiency, and ability to work 50 hours weekly, weekends, and holidays.
Microsoft Word, Microsoft Excel
2w
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Assistant Director of Laundry Operations (Salary)
Waimea, Hawaii, United States
$70k-$80k/yr OnsiteFull Time
Requires 2 years of related experience preferred, supervisory and multitasking skills, valid driver's license, computer proficiency, and ability to lift 25 pounds and push or pull over 50 pounds.
Microsoft Word, Microsoft Excel
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