87 customer experience lead jobs at 43 companies in Hawaii
5d
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Guest Experience Lead | Whalers Village
Lahaina, Hawaii, United States
$28-$32/hr OnsiteFull Time
1+ YOERequires 1 year of retail or customer experience, experience leading, mentoring, or delegating, legal work authorization, and reliable transportation to the assigned store.
1mo
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Customer Call Center Lead
Honolulu, Hawaii, United States
$24-$25/hr OnsiteFull Time
3+ YOE3+ years customer service experience in retail or financial institution; strong verbal/written communication, time management, customer escalation handling, Microsoft Office proficiency.
Microsoft Word, Microsoft Outlook
1w
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Retail Customer Service Lead
Mililani, Hawaii, United States
OnsiteFull Time
2+ YOERequires 2+ years of customer-focused retail experience, computer application proficiency, strong communication and organizational skills, composure under pressure, and full-time evening, weekend, and holiday availability.
Point-of-sale (POS) systems
1w
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Retail Customer Service Lead
Mililani, Hawaii, United States
$17-$25/hr OnsiteFull Time
2+ YOERequires 2+ years of customer-focused retail experience, computer proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds and team lift over 100 pounds.
Point-of-sale (POS)
2mo
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Customer Success Lead
United States or Montana or Hawaii or Alaska or District of Columbia
RemoteFull Time
5+ YOE1+ Mgmt5+ years research experience (customer success/consulting model preferred), 1+ year people management, BA/BS (or equivalent), strong communication, critical thinking, mentoring, and ability to drive product adoption.
1mo
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Defense Customer Success Lead
San Francisco or Norfolk or San Diego or Honolulu or United States
$100k-$150k/yr HybridFull Time
5+ YOE5+ years working with the U.S. DoD, active SECRET clearance, U.S. citizenship, experience deploying technologies in theater, strong communication and problem-solving, willingness to travel extensively.
Spotter
1mo
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Shift Lead
Honolulu, Hawaii, United States
$18-$21/hr OnsiteFull Time
1+ YOE1+ year leadership/key-holder or retail supervisory experience, fluent English, able to perform cash handling, opening/closing, customer service; obtain state pharmacy certification where required.
1w
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Manager, Customer Success - Enterprise
United States or California or Connecticut or Maryland or Massachusetts or New Jersey or New York or Washington or Colorado or Hawaii or Illinois or Maine or Minnesota or Nevada or Ohio or Rhode Island or Vermont or Virginia or District of Columbia
$104k-$175k/yr RemoteFull Time
5+ YOE3+ MgmtRequires 5+ years in Customer Success or a related client-facing role and 3+ years managing people, with success leading high-performing teams and executive customer relationships. Real estate, mortgage, or marketplace experience preferred.
2w
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Operations Lead
Kapolei, Hawaii, United States
OnsiteFull Time
2+ YOERequires 2 years of customer service experience, team supervision experience, SMG 360, Power BI, and Net Promoter Score familiarity. Must communicate effectively, lead teams, and work flexible shifts.
SMG 360, Microsoft Power BI, Net Promoter Score
2mo
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Senior Manager of Customer Support
Alabama or Arizona or Connecticut or Florida or Georgia or Hawaii or Iowa or Illinois or Indiana or Kentucky or Louisiana or Maryland or Massachusetts or Michigan or Minnesota or Missouri or Montana or North Carolina or Nebraska or New Hampshire or New Jersey or Nevada or Ohio or Oregon or Pennsylvania or Rhode Island or Tennessee or Texas or Virginia or Washington or Wisconsin or Wyoming
RemoteFull Time
8+ YOE2+ MgmtBachelor’s degree, 8+ years of customer support experience, 2+ years managing teams, 5+ years leading SaaS support organizations, and experience with Salesforce, Agentforce, and JIRA.
Salesforce, Agentforce, JIRA, Claude, Electronic Health Records (EHR)
5d
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Operations Lead
Reston or Redmond or Annapolis or California or Colorado or Hawaii or Illinois or Maine or Maryland or Massachusetts or Minnesota or New Jersey or New York or Vermont or Virginia or Washington or United States or Cleveland or Los Angeles County
$130k-$265k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree and 8+ years relevant experience, or 12+ years equivalent experience; 5+ years leadership experience; operational metrics, customer engagement, workforce, and service delivery expertise required.
Microsoft Office Suite, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Microsoft SharePoint, Microsoft Power Automate, Power BI, Microsoft Teams, Azure, Microsoft 365, Power Platform, AI
4d
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Sales Lead, PT
Honolulu, Hawaii, United States
$21-$23/yr OnsitePart Time
1+ YOEHigh school diploma or equivalent, at least 1 year of fashion sales and leadership experience, customer service, basic math, communication, multitasking, and computer skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook
1mo
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Sales Lead, PT
Honolulu, Hawaii, United States
OnsitePart Time
1+ YOEHigh school diploma, 1+ year fashion sales and supervisory experience, strong customer service, basic math, computer skills (MS Word/Excel/Outlook), flexible to work nights and weekends.
Microsoft Word, Microsoft Excel, Microsoft Outlook
1w
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Shift Lead (Keeaumoku)
Honolulu, Hawaii, United States
OnsiteFull Time
Must be 18 or older, with strong communication, numeracy, customer service, and physical handling skills; prior quick-service restaurant experience is highly desired.
computer keyboard, touch screen, calculator, telephone, computers, TDD equipment, pizza cutter, pizza peel
3w
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Retail Part Time Team Lead
Waipahu, Hawaii, United States
$17-$20/hr OnsitePart Time
1+ YOERequires 1–3 years of related experience, sales or customer service preferred, basic computer and POS skills, strong communication, selling, customer focus, and ideally Print Services experience.
POS systems
1mo
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Food Lead Worker
Honolulu, Hawaii, United States
$8-$28/hr OnsiteFull Time
1+ YOE1+ year related experience preferred; team-oriented, adaptable, reliable; open availability for varying shifts; customer service and basic supervisory duties.
1w
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Universal Representative – Customer Service Center
Honolulu, Hawaii, United States
$19-$29/hr OnsitePart Time
1+ YOE1+ MgmtHigh school diploma or GED. Customer service experience required: 1+ years for level I, 2+ years plus branch operations for level II, and 3+ years plus team lead experience for level III.
Encore, Teller Delivery, Cash Dispensers, Remote Capture, MoneyGram, Fiserv Epoc, S1 Portal
4w
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Lead Recreation Attendant - Hilton Waikoloa Village
Waikoloa, Hawaii, United States
$23/hr OnsiteFull Time
1+ MgmtSupervisory customer-service experience (1 year preferred), ability to work outdoors, lead and schedule staff, manage inventory, and maintain health/safety compliance.
3mo
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Part-Time Sales Lead - Famous Footwear
Lihue, Hawaii, United States
$16-$21/hr OnsitePart Time
1+ YOERetail sales leadership role; high school diploma; prior retail/management experience; flexible schedule; basic computer skills; customer service oriented.
3w
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Sales Lead - Honolulu, HI (ALA MOANA)
Honolulu, Hawaii, United States
$17/hr OnsiteFull Time
3+ YOE2+ MgmtRequires age 18+, weekend open availability, sales and customer service skills, confidence, engagement, and leadership. Preferred experience includes 2 years cashier, 3 years customer service, and 2 years leadership.
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