19 customer experience director jobs at 15 companies in Independence, MO
2d
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Director, Digital Commerce and Customer Experience
Kansas City or Nebraska or Iowa or Missouri or Kansas or Texas
HybridFull Time
8+ YOERequires 8–10+ years in digital commerce or related leadership, a bachelor's degree or equivalent experience, ecommerce performance expertise, financial planning, cross-functional leadership, and retail or omnichannel experience preferred.
SEO
2w
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree and 8+ years customer service/call center experience with 5+ years management; knowledge of call center metrics, staffing and quality processes; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, MS Project, Microsoft Outlook, Microsoft SharePoint, Microsoft Visio
2w
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Director, Customer Service
Milwaukee or Hartford or Baltimore or Portland or Wellesley Hills or Kansas City or Nashville
$115k-$172k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree plus 8 years customer service/call center experience (or equivalent), 5 years healthcare/dental experience preferred, 5 years management, call center metrics knowledge, advanced Microsoft application proficiency, strong communication and project management skills.
Word, Microsoft Excel, PowerPoint, MS Project, Outlook, SharePoint, Visio
5d
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Director of Lodging & Guest Experience
Overland Park or United States
OnsiteFull Time
7+ YOEPreferred: 7+ years in hotel, resort, or lodging operations, with multi-property or senior leadership experience; expertise in SOPs, training, guest satisfaction, and operational performance; extensive travel required.
3w
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Funeral Director/Embalmer
Kansas City, Missouri, United States
OnsiteFull Time
Graduated from accredited mortuary science program; current state Funeral Director and Embalmer dual license; valid driver’s license; industry experience preferred; ability to perform embalming, event coordination, and regulatory compliance.
Microsoft Office
1mo
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Senior Customer Relationship Manager
Allen or Birmingham or Cedar Falls or Charlotte or Louisville or Lenexa or Springfield or Monett
$75k-$95k/yr RemoteFull Time
6+ YOE6+ years back-office banking or customer relationship experience in banking; ability to travel up to 25%; experience with Silverlake, CIF 20/20, or Core Director preferred; strong communication and judgment.
Silverlake, CIF 20/20, Core Director
3d
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Director of Housekeeping
Kansas City, Missouri, United States
OnsiteFull Time
3+ YOERequires 3+ years of hotel housekeeping experience, high school diploma preferred, leadership capability, and ability to lift 20 pounds and perform physical job demands.
401k
2d
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Membership Director
Kansas City, Kansas, United States
$48k-$52k/yr OnsiteFull Time
3+ YOE2+ MgmtBachelor’s degree or equivalent; 3+ years in membership, customer experience, or sales management; 2+ years leading staff; proven sales goals, communication, data analysis, and CRM or MS Office skills.
CRM, Microsoft Office
1mo
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Regional Maintenance Director
Kansas City, Missouri, United States
OnsiteFull Time
1+ YOEExperience in maintenance, leadership and customer service; high school diploma required; degree in construction or facilities management preferred; ability to work flexible schedule including weekends/holidays.
5d
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Assistant to Director of Hospitality
Blue Springs, Missouri, United States
OnsitePart Time
Requires a clean background check, U.S. work authorization, positive demeanor, customer service skills, problem-solving ability, and capacity to work independently and collaboratively.
1w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
1w
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Utilities ERCS Principal Director
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yr OnsiteFull Time
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
SAP, Oracle, Data, AI, GenAI
1mo
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Director of Solutions Engineering
Kansas City or United States
RemoteFull Time
Proven experience leading and scaling presales/solutions engineering teams, strong executive presence, presales methodology expertise, ability to adopt AI tools, and experience advising customers on identity, fraud, or adjacent technologies.
1mo
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Director of Forward Deployed Engineering
Overland Park or Sarasota
HybridFull Time
8+ YOE8+ years technical leadership in embedded engineering or customer-facing technical roles; deep AI/ML, data science, and cybersecurity knowledge; experience building customer-embedded teams and partnering with sales.
AI/ML, Google Cloud Professional, Microsoft SC-200, Microsoft AZ-500, AWS Certified Solutions Architect
1mo
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Brand Strategy Director - Song Life, Part of Accenture Song
New York or Milwaukee or Dallas or Columbus or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or San Francisco or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Seattle or Houston or Arlington or Atlanta or Detroit or San Diego
$87k-$266k/yr HybridFull Time
8+ YOE8+ years brand strategy (agency) experience, 5+ years in creative agency/HCP work, strong client-facing and facilitation skills, experience with positioning, messaging, customer journeys, and creative briefs; Bachelor's degree required.
1mo
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SAP BRIM Consultant, Director
New York City or Raleigh or Charlotte or Chicago or Cincinnati or Cleveland or Columbia or Columbus or Dallas or Baltimore or Richmond or Rochester or Rosemont or Sacramento or Boston or St. Louis or Salt Lake City or San Antonio or San Diego or San Francisco or Silicon Valley or Seattle or Spartanburg or Albany or Stamford or Tampa or Atlanta or Toledo or Austin or Washington or Denver or Des Moines or Detroit or Buffalo or Florham Park or Greensboro or Hartford or Houston or Indianapolis or Grand Rapids or Jacksonville or Kansas City or Las Vegas or Little Rock or Los Angeles or Louisville or Birmingham or Fayetteville or Melville or Miami or Milwaukee or Minneapolis or Montpelier or Nashville or New Orleans or Oklahoma City or Philadelphia or Phoenix or Pittsburgh or Portland or Tampa
$155k-$410k/yr OnsiteFull Time
8+ YOEBachelor's degree,8+ years experience,proficiency with SAP Cloud for Customer and SAP CRM,strategic mindset,client-facing leadership and business development experience.
SAP Cloud for Customer, SAP CRM
2mo
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Admin Asst To Director
Kansas City or Kansas
OnsiteFull Time
3+ YOEHigh school diploma and 3+ years administrative/secretarial experience; proficiency in Microsoft Word, Excel, PowerPoint, and Access; strong professionalism and customer-relations skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access
3w
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Admin Asst To Director
Kansas City, Kansas, United States
OnsiteFull Time
3+ YOEHigh-school graduate with 3+ years broad administrative/secretarial experience; proficiency in Microsoft Word, Excel, PowerPoint, and Access; strong professionalism and customer relations.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access
3d
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Supervisory Information Technology Specialist (Director)
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$148k-$197k/yr OnsiteFull Time, Temporary
1+ YOEGS-15 applicants need one year of specialized experience equivalent to GS-14 leading IT customer services, developing performance metrics, advising executives, preparing budgets, and overseeing staff; federal promotion applicants need 52 weeks at GS-14.
USA Hire, USAJOBS, Service Delivery Managers (SDM), eHR Apps (ePMA)
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