16 customer experience director jobs at 11 companies in Jackson, MI
2w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
2w
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Director, Audience Strategy and Customer Data
Eagan or Frisco or Ann Arbor
$137k-$255k/yr HybridFull Time
Bachelor's degree or equivalent; significant experience leading customer data, audience strategy, MarTech or analytics in a matrixed enterprise; strong CDP and data governance understanding; team leadership and cross-functional influence.
CDP, MarTech, AI
2mo
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Executive Director, Customer Account Management, MAC/EV
Novi, Michigan, United States
$210k-$308k/yr HybridFull Time
15+ YOE10+ MgmtBachelor's in Engineering, 15+ years technical experience, 10+ years senior leadership, 5+ years automotive experience, proven sales and program management track record, willingness to travel ~15-20%, pass background and drug screen.
CRM, PLM
2mo
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Executive Director, Customer Account Management, MAC/EV
Novi, Michigan, United States
$210k-$308k/yr HybridFull Time
15+ YOE10+ MgmtBachelor's in Engineering, 15+ years technical experience, 10+ years senior leadership, 5+ years automotive experience, proven sales and account management track record, willingness to travel 15-20%, background and drug screening required.
CRM, PLM
3w
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Store Director - Kalamazoo Market
Kalamazoo or Three Rivers or Jackson or Portage or Plainwell
OnsiteFull Time
5+ YOE3+ MgmtBachelor's degree or equivalent retail experience; 5+ years retail/service experience; 3+ years leadership; retail leadership with $40M+ annual sales experience; ability to lift and perform physical tasks.
1mo
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Director, Engineering
Wixom, Michigan, United States
OnsiteFull Time
12+ YOE5+ Mgmt12+ years engineering experience with 5+ years leading engineering teams in manufacturing; deep mechanical/electrical/systems background; customer-facing technical leadership; experience with ISO/CMMC/ITAR/AS9100 compliance.
3d
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Assistant Store Director
Jackson, Michigan, United States
OnsiteFull Time
5+ YOE4+ MgmtBachelor’s degree or equivalent experience, 5+ years of retail, grocery, operations management, or customer service experience, and 4+ years of progressive leadership experience.
85/15
6d
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Lansing, MI Area Director
East Lansing or Texas or Oklahoma or Louisiana or Ohio or Kentucky or Michigan
FieldFull Time
5+ YOERequires 5+ years of multi-unit leadership experience, staff development, P&L management, budgeting, financial reporting, operational standards, flexible scheduling, and customer service expertise.
P&L
3w
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EVS Unit Director - 1st Shift
Lansing, Michigan, United States
$90k-$100k/yr OnsiteFull Time
Leadership and operations management experience in healthcare EVS, budget control, staffing, regulatory compliance, strong communication and customer-service skills.
XRO System
1w
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Assistant Store Director - Canton, MI
Canton, Michigan, United States
OnsiteFull Time
5+ YOE4+ MgmtBachelor's degree or equivalent experience, 5+ years of retail, grocery, operations management, or customer service experience, and 4+ years of progressive leadership experience.
85/15
3w
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Director of Trade Compliance
Ann Arbor, Michigan, United States
HybridFull Time
10+ YOEBachelor's degree,10+ years export controls and international trade compliance experience; strong knowledge of ITAR, EAR, U.S. Customs, export licensing, and import/export documentation; eligible to serve as ITAR Empowered Official and obtain U.S. security clearance.
DDTC DECCS, BIS SNAP-R, CBP ACE, Incoterms
1mo
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Sr. Director Product Marketing-Government
Eagan or Frisco or Ann Arbor or Carrollton or McLean
$137k-$255k/yr HybridFull Time
8+ YOE8+ years experience leading cross-functional teams; bachelor\u0002s required, JD/MBA or advanced degree preferred; GTM and product marketing expertise; strong analytical, communication, and customer-facing skills focused on government and risk/fraud markets.
2w
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Community Director - Abigail Senior, Edmond Senior and Walnut Park
Lansing, Michigan, United States
OnsiteFull Time
2+ YOE2+ years multi-family property management experience, team leadership, strong communication, organizational and customer-service skills, ability to manage finances, vendors, and property operations.
2d
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Associate Director-In Home Sales
Canton, Michigan, United States
$77k-$116k/yr OnsiteFull Time
3+ YOE3+ MgmtRequires 3–5 years of customer-facing sales experience; 3–5 years of management experience preferred. Bachelor's degree preferred. Supervisory experience required.
1w
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Wealth Management Assistant
Tecumseh, Michigan, United States
OnsiteFull Time
High school diploma required; strong administrative, customer service, and organizational skills; proficiency with Microsoft Office, CRM, and trust accounting systems; ability to maintain confidentiality and comply with banking regulations.
Microsoft Word, Microsoft Excel, Microsoft Outlook, CRM, Director
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