25 customer experience director jobs at 23 companies in Riverton, UT
2w
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Director, Customer Care
Lehi, Utah, United States
$115k-$130k/yr HybridFull Time
8+ YOE4+ MgmtRequires 8+ years in customer service, support, sales, or account management and 4+ years leading managers or large teams. Strong contact-center, analytical, communication, workforce, and CRM experience required.
Salesforce, CRM, workforce management systems, SQ
1d
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Director, Customer Care
Midvale or Michigan or Utah
OnsiteFull Time
7+ YOE3+ MgmtRequires 7+ years in customer care leadership, 3+ years managing a comparable contact center, transformation experience, AI support automation, Zendesk expertise, team-building, workforce planning, and travel readiness.
Decagon, Zendesk, Intercom Fin
3w
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Director of Customer Enablement
Lehi, Utah, United States
OnsiteFull Time
5+ YOE5+ MgmtRequires 5+ years of leadership experience in customer-facing service operations, experience scaling distributed teams, operational rigor, data-driven planning, and strong collaboration. Bachelor's degree or equivalent required.
HubSpot, ClickUp, Slack, LMS, AI
3w
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Director of Customer Service
Draper or El Segundo
OnsiteFull Time
8+ YOE3+ MgmtRequires 8+ years in customer success, support, or operations, including 3+ years of people leadership, AI and automation deployment experience, contact center expertise, and strong organizational and communication skills.
Google Workspace, DialPad, Salesforce
2mo
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Buildings Sector - Customer Success Director
Holladay or Salt Lake City or Europe
OnsiteFull Time
Customer-facing experience in technical/software environments, strong knowledge of building controls and HVAC, exceptional communication, project and relationship management, technical troubleshooting, and cross-functional collaboration.
2w
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Director of Customer Success
Ogden, Utah, United States
OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree or equivalent preferred, 5+ years of relevant industry and leadership experience, customer success or account management leadership, team management, business systems proficiency, and strong analytical, communication, and problem-solving skills.
Microsoft Office
2mo
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Director of Customer Success
South Jordan, Utah, United States
OnsiteFull Time
Proven experience owning net revenue retention and expansion at a B2B SaaS company, building customer success functions, data-driven with health scores and cohorts, hands-on with SMB and enterprise accounts, and strong commercial and leadership skills.
1mo
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Director, Customer Technical Support
Waterloo or Pleasant Grove or San Antonio or Eden Prairie
$164k-$246k/yr OnsiteFull Time
12+ YOE5+ MgmtSenior leader with extensive IT/ networking experience to lead global customer technical support, scale infrastructure and service capabilities, work with cloud/AWS, ITSM tools, and manage escalations and incident communications.
AWS, Jira, ServiceNow, BMC, IBM Tivoli, Zendesk
1mo
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Director, Relationship Management
Lindon, Utah, United States
$175k-$180k/yr HybridFull Time
5+ YOE5+ Mgmt5+ years leading customer-facing teams in SaaS/tech, proven track record in retention and expansion, experience building scalable account management processes, data-driven decision making, strong communication and relationship skills.
Salesforce
2mo
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Director of Global Support
Lindon, Utah, United States
OnsiteFull Time
4+ YOE4+ Mgmt4+ years leading customer support organizations, proven experience migrating to AI-augmented support, scaling global teams, automating workflows, data-driven operator comfortable with dashboards and telemetry.
Salesforce Agentforce, Salesforce Service Cloud
1mo
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Director of Call Center Operations
Orem, Utah, United States
$110k-$125k/yr OnsiteFull Time
5+ YOE2+ Mgmt5+ years call center/customer service experience with 2+ years leading teams or functions; experience in workforce management, quality, training, hiring, systems, forecasting, and reporting; familiarity with NICE CXone and FieldRoutes/PestRoutes.
NICE CXone, FieldRoutes, PestRoutes, Cognigy, Microsoft Office, Google Sheets
2mo
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Consulting Study Director
Salt Lake City, Utah, United States
HybridFull Time
5+ YOEExpertise in regulatory standards (GMP/GLP/ISO/FDA), 5+ years NLI laboratory experience, protocol development, strong customer service and communication, project management, and Microsoft Office proficiency.
Microsoft Office
1mo
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Product Category Director
Kamas, Utah, United States
$150k-$250k/yr HybridFull Time
5+ MgmtBachelor's in engineering or STEM,5+ years leadership in product/engineering/program management,product lifecycle experience,strong business acumen,customer engagement,and ability to travel up to 30%.
6d
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Director of Hospitality and Agritourism
Kamas or Midway
OnsiteFull Time
10+ YOE10+ MgmtRequires 10+ years of progressive hospitality, retail, food service, events, tourism, guest experience, or multi-site operations leadership, including manager and cross-functional team oversight.
1mo
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Director of Product, New Products
San Mateo or New York City or Boston or Salt Lake City or Lahore
HybridFull Time
Proven experience leading multi-product B2B SaaS portfolios, product management team leadership, strong business acumen, executive communication, and ability to translate customer needs into strategy.
2mo
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Director of Lean Manufacturing
Springville, Utah, United States
OnsiteFull Time
7+ YOE7+ years manufacturing leadership with strong Lean experience, proven implementation of 5S, Kaizen, and value stream mapping; experience in custom/batch manufacturing preferred; strong leadership and communication skills.
5S, Kaizen, Value Stream Mapping, Visual Management, Standard Work, KPIs
1w
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Associate Director, Strategic Engagements
Parsippany or Las Vegas or Albany or Buffalo or Denver or New York City or Rochester or Tucson or Miami or Orlando or Atlanta or Chicago or Philadelphia or Minneapolis or Charleston or Nashville or Boston or Dallas or Detroit or Salt Lake City or Raleigh or Los Angeles or Columbus or Seattle
$178k-$218k/yr FieldFull Time
5+ YOEBachelor's degree and 5–8 years of pharmaceutical experience required. Requires oncology or urology experience, strategic relationship development, commercial strategy, customer insights, compliant engagement, and frequent travel.
3w
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Director, Product Management (EZLynx Rating System)
Dallas or Salt Lake City
$150k-$200k/yr HybridFull Time
10+ YOE10+ years leading successful SaaS products, strategic product leadership, enterprise customer experience, complex B2B workflows, and strong executive communication. Bachelor's degree or equivalent; travel up to 15%.
Pendo, Amplitude, BigQuery, Snowflake, Scrum, Kanban, JIRA, Smartsheet, Microsoft Office Suite, ACORD, AL3, ACORD XML
1mo
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ViiV Healthcare (GSK) Field Reimbursement Director, Central
Dallas or San Antonio or Cheyenne or Oklahoma City or Salt Lake City or Fort Worth or Denver or Houston or Little Rock or Phoenix
$180k-$300k/yr FieldFull Time
5+ YOE5+ MgmtBachelor's degree and 5+ years as a customer-facing first-line leader, 2+ years transformational leadership, experience with payer policy/reimbursement, ability to travel up to 70%, valid driver's license.
2mo
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Director of Enterprise Sales - Refrigerated Logistics
Salt Lake City, Utah, United States
RemoteFull Time
5+ YOEMinimum 5 years transportation experience and 5+ years B2B refrigerated freight sales; HS/GED required (college preferred); strong communication, customer service, and deadline-driven experience; frequent national/international travel.
fax, e-mail, web-based platforms, electronic data interchange (EDI)
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