42 customer experience director jobs at 29 companies in Solana Beach, CA
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Director, Oncology Customer Experience
San Diego, California, United States
$151k-$269k/yr OnsiteFull Time
5+ YOE10+ MgmtBachelor's degree; 5+ years medical customer service leadership and 10+ years experience in medical customer service; HIPAA/PHI knowledge; CRM/LIS proficiency; leadership experience; oncology experience a plus.
Salesforce, LIS, CRM, Data Analysis
2w
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Director of Guest Experience
Laguna Beach, California, United States
$90k-$100k/yr OnsiteFull Time
Provide personalized luxury guest experiences, craft memorable interactions, and lead guest experience operations in an oceanfront resort setting.
1w
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Director Member Experience (Pasadena, CA)
Pasadena or Los Angeles County or Orange County or San Bernardino County or Riverside County or Ventura County or Santa Barbara County or San Diego County or Imperial County or Fresno County or Kern County or Kings County or Madera County or Merced County or Mariposa County or Monterey County or San Benito County or San Joaquin County or San Luis Obispo County or Santa Cruz County or Stanislaus County or Tulare County
$176k-$273k/yr HybridFull Time
10+ YOE5+ Mgmt10+ years in member/customer experience, 5+ years in leadership and team management, enterprise experience program development, KPI analysis, executive presentation, and cross-functional influence; CCXP preferred.
Qualtrics, Medallia, Microsoft 365, Microsoft Word, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Microsoft Teams
1w
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Director of Experience + Lifestyle (Front Office + Food and Beverage)
San Diego or Atlanta or Austin or Charlotte or Chicago or Denver or Fort Lauderdale or Los Angeles or Miami or Nashville or Oakland or Philadelphia or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$75k-$85k/yr OnsiteFull Time
4+ YOEBachelor’s degree and 4+ years in hospitality, events, restaurant, banquet, catering, members club, guest service, or front office operations; management, employee development, budgeting, and Microsoft Office experience required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft SharePoint
1mo
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Regional Customer Director - West - ATTR
Los Angeles or Orange County or San Diego or San Francisco or Denver or Phoenix or Seattle
$191k-$234k/yr HybridFull Time
10+ YOEBachelor's degree, 10+ years pharma/biotech experience across multiple functions, strong scientific competence, leadership of cross-functional initiatives, and ability to travel 50–60%.
CRM
3w
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Director of Customer Long-term Success and Loyalty - Acton, MA / San Diego, CA (Hybrid)
Acton or San Diego
$187k-$281k/yr HybridFull Time
15+ YOEBachelor's degree preferred, 15 years in customer success/experience or related fields, proven cross-functional leadership, strong analytical and program management skills, experience with lifecycle programs and driving retention.
Customer Data Platform (CDP), NPS
1mo
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Center Operations Director
Murrieta, California, United States
$76k-$100k/yr OnsiteFull Time
3+ YOE3+ MgmtThree or more years of leadership or operations management experience; healthcare or customer service experience preferred. Bachelor's degree preferred or equivalent education and experience. Requires communication, customer service, personnel management, and computer skills.
Microsoft Word, Microsoft Excel, HIPAA, PHI
1w
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Hotel and Park Director Of Operations
San Diego, California, United States
$110k-$125k/yr FieldFull Time
7+ YOERequires 7+ years of progressive hospitality or high-volume service operations leadership, experience leading managers and large teams, and expertise in labor management, scheduling, budgeting, client relations, and performance improvement.
1d
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Math Learning Center Director
San Diego, California, United States
$85k-$130k/yr OnsiteFull Time
Requires leadership or management experience, strong sales and customer relationship skills, math proficiency, and passion for working with students. A bachelor's degree and Mathnasium experience are preferred.
2mo
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USMCA Customs Compliance Director
Tijuana, Baja California, Mexico
OnsiteFull Time
10+ YOEBachelor's degree required, 10+ years customs/trade compliance experience, strong USMCA/RVC/HTS knowledge, audit and governance experience, and experience with Oracle and SAP systems.
Oracle, SAP, Oracle GTM platforms
2w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
2w
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Utilities ERCS Principal Director
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yr OnsiteFull Time
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
SAP, Oracle, Data, AI, GenAI
3w
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Center Operations Director
Murrieta, California, United States
$76k-$100k/yr OnsiteFull Time
3+ MgmtMinimum three years leadership or operations management experience, healthcare or customer-service background preferred; college coursework or equivalent experience; strong communication, problem-solving, and personnel management skills.
Microsoft Word, Microsoft Excel
1mo
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Director, Service Delivery — Money Services & Workforce Solutions
Atlanta or San Diego
OnsiteFull Time
Proven leader at multi-thousand-person scale with experience in service delivery, workforce management, payroll tax operations, AI-enabled transformation, operating model redesign, and cross-functional stakeholder influence.
2mo
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Director, Customs & Global Trade
Carlsbad, California, United States
$173k-$222k/yr OnsiteFull Time
12+ YOE5+ Mgmt12+ years global trade compliance experience with 5+ years leadership; Bachelor's preferred; U.S. licensed customs broker preferred; expertise in HS classification, FTAs, duty optimization, and customs valuation; experience with SAP GTS, Oracle GTM, Descartes.
ERP, Global Trade Management (GTM), SAP GTS, Oracle GTM, Descartes
13h
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Associate Director - Med Specialties - 141015
La Jolla or San Diego
$111k-$161k/yr OnsiteFull Time
7+ YOEBachelor's degree or equivalent experience, 7+ years of relevant clinic management experience, multi-location staff management, and expertise in practice management, compliance, scheduling, customer service, and information technology.
EPIC, Six Sigma
1mo
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Director, Global Logistics
Carlsbad or Irvine or Rantoul or Stockton
$175k-$200k/yr OnsiteFull Time
12+ YOE7+ MgmtBachelor's degree required (Master's preferred),12+ years logistics experience,7+ years leadership,knowledge of global trade and customs,ERP and TMS proficiency,budget management and strategic planning skills.
ERP, TMS
1mo
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Store Director - NEW STORE - J.Crew Factory
Laguna Niguel, California, United States
$82k-$102k/yr OnsiteFull Time
5+ YOE5+ years full-time retail management experience, scheduling flexibility including nights/weekends/holidays, ability to lift/move 40 pounds, strong leadership, merchandising and customer service skills.
1w
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Director of Resident Services
San Diego, California, United States
$85k-$90k/yr OnsiteFull Time
LCS: An upscale senior living community providing resort-style living and care in Rancho Bernardo.
3+ YOE3–5 years of progressive customer service, guest relations, social work, or similar experience; elderly-care experience required. Related master's preferred; RCFE certification preferred.
1w
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Director of Defense Business Development
Birmingham or San Diego or Washington or Pensacola or Alabama or Florida
$140k-$170k/yr RemoteFull Time
8+ YOERequires 8+ years in business development, capture, or defense sales; complex technical enterprise sales experience; government-customer closing record; U.S. citizenship; and willingness to travel 50%.
ProteusCore, ApolloCore, FAR, OTAs, SBIR/STTR, FMS, ITAR
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