28 customer experience director jobs at 23 companies in Washington, MO

1mo
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Customer Experience Director
Saint Louis, Missouri, United States
$125k-$135k/yr OnsiteFull Time
Crossroads Courier
Crossroads Courier: A courier and logistics focused on customer retention, executive relationships, and account growth.
5+ YOEBachelor's degree,5+ years in customer success/account management or related leadership,experience with CRM and executive stakeholders,strong analytical,communication,and negotiation skills,logistics experience preferred.
Salesforce, HubSpot, Microsoft Dynamics
9h
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Director of Customer Experience
St. Louis, Missouri, United States
$125k-$175k/yr OnsiteFull Time
Rottler Pest Solutions
Rottler Pest Solutions: Family-owned Missouri pest control serving homes and businesses with pest, termite, wildlife, and lawn services.
Leadership experience in customer experience, contact center, or operations; team coaching; KPI management; CRM and digital technology expertise; process improvement; cross-functional project leadership; strong analytical and communication skills.
SMS, email, CRM, AI
3d
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Director Marketing-Experience Strategy
Arizona or Tempe or Missouri or St. Louis or United States
HybridFull Time
Edward Jones
Edward Jones: Offers investment management and financial planning through local branches.
15+ YOE5+ MgmtBachelor's degree and 15+ years of progressive leadership in customer experience, experience strategy, service design, product development, or business transformation; 5+ years leading leaders required.
4d
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Director Marketing-Experience Strategy
Tempe or St. Louis
HybridFull Time
Edward Jones
Edward Jones: Provides personalized financial advice and wealth management services.
15+ YOE5+ MgmtBachelor's degree and 15+ years of progressive experience in customer experience, strategy, service design, product development, or transformation; 5+ years leading leaders and high-performing teams.
3mo
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Director, Customer Success Strategy
O'Fallon or Atlanta or Chicago
$136k-$224k/yr OnsiteFull Time
Mastercard
MastercardNYSE: MA: Global payment processing and financial technology service provider.
Experience in Product Management or Commercialization in complex tech, data or payments environments; strong communication; able to influence stakeholders; establish KPIs; strategic thinker.
1d
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Director, Strategic Customer Success & Growth
Greensboro or Newport or St. Louis
HybridFull Time
Uber Freight
Uber Freight: Digital marketplace connecting shippers with trucking carriers.
7+ YOE3+ MgmtHigh school diploma/GED, 7+ years in supply chain, transportation, or 3PL logistics, 3+ years managing teams, financial ownership, and executive presentation experience. Bachelor's degree preferred.
Google Workspace, Microsoft Excel, Power BI, Tableau
1mo
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Director of Performance Marketing & Customer Growth
O'Fallon, Missouri, United States
OnsiteFull Time
Gateway Fiber
Gateway Fiber: Provides high-speed, reliable fiber-optic internet services to communities.
8+ YOE3+ Mgmt8+ years performance/growth marketing experience, 3+ years leadership, bachelor's degree required (MBA preferred), deep analytics and cross-channel performance expertise, CRM and marketing-technology experience.
2w
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Client Success Director
Dallas or Fort Worth or St. Louis or Tulsa or California
$140k-$150k/yr RemoteFull Time
CareATC
CareATC: Provides employer-sponsored primary care and population health management services.
Client success or account management experience, business acumen, budget and planning skills, data analysis, communication, negotiation, relationship-building, and willingness to travel; CRM experience preferred.
CRM
1w
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Housekeeping Director
St. Louis, Missouri, United States
$18-$20/hr OnsiteFull Time
Helia Healthcare
Helia Healthcare: Provides skilled nursing and rehabilitation services in Illinois and Missouri.
1+ YOEHigh school diploma or equivalent, at least one year of housekeeping, healthcare, hotel, hospitality, or similar experience, customer service commitment, and dependable teamwork.
6d
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Store Director
Saint Peters, Missouri, United States
$52k-$75k/yr OnsiteFull Time
Niemann Foods
Niemann Foods: Operates employee-owned grocery, pharmacy, hardware, and convenience stores.
2+ YOEHigh school diploma or GED, extensive hardware product knowledge, and at least 2 years of retail management experience. Requires leadership, communication, customer service, basic math, and computer-system knowledge.
Microsoft Word, Microsoft Excel
2w
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Account Director
Saint Louis or Austin or Durham or Newark or Seattle or Cincinnati or New York City or Dallas or Boston
$140k-$150k/yr OnsiteFull Time
SBM Management Services
SBM Management Services: Provider of commercial facility maintenance and janitorial services.
5+ YOEBachelor's degree in business management or related field and 5–8 years of experience, with customer strategy, retention, growth, analysis, and supervisory experience.
2w
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Associate Director, Boeing Customer Account Manager
St. Louis, Missouri, United States
$157k-$299k/yr RemoteFull Time
RTX
RTXNYSE: RTX: Provides advanced aerospace and defense systems and services.
12+ YOEUniversity degree and 12 years of relevant experience, or advanced degree and 10 years; 7 years working with or for Boeing Defense in program management, business development, or engineering; active Secret clearance required.
1mo
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Director, Pricing
St. Louis, Missouri, United States
$110k/yr OnsiteFull Time
Hub Group
Hub GroupNASDAQ: HUBG: Provides intermodal transportation and logistics management services across North America.
5+ YOEUndergraduate degree or equivalent experience; 3–5+ years in transportation, logistics, finance or accounting; management experience preferred; strong analytical, organizational, and customer service skills; proficient with data warehouse and Microsoft Office.
Data Warehouse, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Logistics Design software
1w
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Senior Director, B2B Pet
Fenton or Lakeville or St. Louis
$184k-$302k/yr HybridFull Time
8th Avenue Food & Provisions
8th Avenue Food & ProvisionsNYSE: POST: Manufacturer of private-label nut butters, granola, and trail mixes.
Strategic business leadership experience managing P&L, commercial performance, customer relationships, growth strategy, cross-functional teams, and sales and marketing talent in a complex organization.
3w
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Utilities ERCS Principal Director
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
SAP, Oracle, AI, GenAI, data analytics, agile
3w
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Utilities ERCS Principal Director
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
SAP, Oracle, Data, AI, GenAI
2w
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Director Of Sales
St. Louis, Missouri, United States
$55k/yr OnsiteFull Time
Lodging Hospitality Management
Lodging Hospitality Management: Manages and develops upscale hotels and entertainment properties in Missouri.
5+ YOE2+ MgmtRequires 5–7 years of hotel sales experience, including at least 2 years in leadership, with travel-industry knowledge, strong sales presentation, communication, and customer-service skills.
Fax machine, Photocopier
3d
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Food Service Director
St. Louis, Missouri, United States
$75k-$90k/yr OnsiteFull Time
Creative Dining Services
Creative Dining Services: Manages personalized dining and hospitality programs for diverse organizations.
10+ MgmtBachelor’s degree in business or hospitality preferred, or 10 years of successful managerial experience; customer relations, communication, budgeting, training, computer proficiency, ServSafe, and allergen certification required.
Microsoft Office
1mo
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Store Director - NEW STORE - J.Crew Factory
Des Peres, Missouri, United States
$67k-$84k/yr OnsiteFull Time
J.Crew Group
J.Crew Group: Retailer of classic American clothing and fashion accessories.
5+ YOE5+ Mgmt5+ years full-time retail management experience; scheduling flexibility (nights, weekends, holidays); ability to lift 40 lbs; strong customer service, leadership, merchandising, and problem-solving skills.
1w
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Director of Sales & Marketing
St. Louis, Missouri, United States
OnsiteFull Time
Sonesta
Sonesta: Operates a global portfolio of diverse hotel and resort brands.
8+ YOERequires 8+ years of progressive hospitality sales and marketing experience, direct supervisory experience, and strong leadership, communication, analytical, organizational, and customer service skills. Bachelor's degree preferred.
Delphi, Opera PMS, Microsoft Office Suite