46 customer experience director jobs at 30 companies in Webster, FL
2mo
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Director of Digital Customer Experience & AI Innovation
Temple Terrace or Rolling Meadows
$161k-$280k/yr HybridFull Time
8+ YOE3+ MgmtBachelor's degree or 4+ years experience; 8+ years in Customer Success/CX/Sales/Digital CX with 3+ years leadership in SaaS; expertise in design thinking, AI/ML integration, predictive analytics, and BI/CS platforms.
Tableau, Looker, Gainsight, Staircase, ChurnZero, Salesforce
3w
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Director of Digital Customer Experience & AI Innovation
Temple Terrace or Rolling Meadows
$161k-$280k/yr HybridFull Time
8+ YOE3+ Mgmt8+ years in SaaS Customer Success/CX/CS/Sales with 3+ years leadership; expertise in end-to-end journey design, design thinking, AI/LLM integration, analytics and executive governance.
Tableau, Looker, Gainsight, Staircase, ChurnZero, Salesforce
2w
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Funeral Director
Kissimmee or San Juan
$28/hr OnsiteFull Time
2+ YOE2+ years funeral director/embalmer experience, valid funeral director/embalmer license or ability to obtain, valid state driver's license, community involvement, Spanish preferred.
1mo
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Funeral Director
Winter Haven, Florida, United States
OnsiteFull Time
1+ YOEValid state funeral director license and mortuary school completion; customer service/funeral experience preferred; ability to perform decedent transfer and care; on-call availability; Microsoft Office familiarity.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Matthews, Aurora advisor, POS
4d
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Senior Director Agency Customer Success - Ardán Inc.
Maitland or California
OnsiteFull Time
Requires significant title insurance or title technology experience, deep title agency workflows and production-system knowledge, customer success or implementation experience, and strong vendor, communication, and cross-functional leadership skills.
Quality Assurance (QA)
1w
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Account Director
Kissimmee or Orlando
OnsiteFull Time
5+ YOEBachelor's degree and 5+ years in customer success, account management, hospitality, vacation ownership, owner services, client relations, or relationship management; portfolio management and CRM experience required.
Salesforce, CRM, AI
6d
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Director Guest Services
Orlando, Florida, United States
OnsiteFull Time
3+ YOE2+ MgmtAssociate degree, diploma, or meaningful experience; 3–5 years of related experience; 2+ years supervising. Customer service, management, bachelor's degree, and VOICE certification preferred.
2w
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Director Of Housekeeping
Orlando, Florida, United States
OnsiteFull Time
5+ YOE5+ MgmtRequires 5+ years of management experience, including 3+ years in housekeeping management, in-house laundry operations experience, hotel operations knowledge, conflict resolution, organization, and strong verbal and written communication.
OSHA
6d
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Director Guest Services
Orlando, Florida, United States
OnsiteFull Time
3+ YOE2+ MgmtRequires an associate degree or meaningful experience, 3–5 years of related experience, and 2+ years of supervisory experience. Bachelor's degree, VOICE certification, and additional customer service or management experience preferred.
1w
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Director of Rooms
Winter Park, Florida, United States
OnsiteFull Time
5+ YOE5+ MgmtRequires 5+ years of rooms leadership experience across front office and housekeeping; luxury hotel experience preferred. College degree or equivalent preferred.
1mo
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Director of Exhibitor Success
Lithia Springs or Baltimore or Hodgkins or Clifton or Orlando
$105k/yr HybridFull Time
10+ YOE10+ Mgmt10+ years customer service leadership experience; multi-regional team management, project/change management, strong judgment, collaboration, and ability to travel up to 50%.
1mo
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Director of Exhibitor Success
Lithia Springs or Baltimore or Hodgkins or Clifton or Orlando
$105k/yr HybridFull Time
10+ YOE10+ Mgmt10+ years customer service experience with managerial responsibility; multi-regional team leadership, strong project/change management, judgment, and emotional intelligence; willing to work nights/weekends and travel up to 50%.
1mo
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Center Director
Northdale, Florida, United States
OnsiteFull Time
1+ YOE1+ MgmtMinimum 1 year leadership experience, ability to hire/develop staff, customer service and organizational skills, budget/revenue accountability preferred, knowledge of state licensing/NAEYC preferred, basic computer skills, able to lift 40 lbs and engage in physical activity, English proficiency, onsite daily.
2w
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Program Director
Maitland, Florida, United States
OnsiteFull Time
5+ YOERequires direct pharmaceutical and patient services experience, strong customer service, communication, organization, administration, data analysis, confidentiality, and staff delegation skills. Bachelor's degree and 5+ years' healthcare management experience preferred.
HIPAA, Telephone, Fax, Copier
3w
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Community Director
Orlando, Florida, United States
$54k-$57k/yr OnsiteFull Time
3+ YOEMinimum 3 years property management experience with leasing, resident services, budgeting, Yardi proficiency, LIHTC/Section 8 knowledge preferred, strong leadership and customer service skills; 4-year degree preferred.
Yardi Voyager, RealPage
2mo
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Director of Contact Center
Maitland, Florida, United States
HybridFull Time
7+ YOE7+ MgmtBachelor's degree required; 7+ years contact center or operations leadership with large-scale team management; experience with multi-channel operations, CRM/WFM/reporting tools, budgeting, and data-driven decision making.
2w
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Sales Director - Senior Living
Oxford, Florida, United States
OnsiteFull Time
5+ YOE5+ years sales/marketing experience, customer-service skills, experience with seniors, proficiency in Microsoft Office and Sherpa, college degree preferred, ability to travel and lift up to 40-50 lbs.
Microsoft Office, Sherpa
1w
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Executive Director (General Manager)
Winter Garden or Orlando or Florida
FieldFull Time
Requires applicable state licensing, senior living operations experience, senior experience, customer service and leadership skills, Microsoft Office proficiency, regulatory knowledge, and ability to lift 40–50 pounds.
Microsoft Office
3w
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Director Ancillary Service
Indianapolis or Atlanta or Orlando
HybridFull Time
5+ YOE5+ years leadership experience managing operations, vendor management, budgets, and customer service; valid driver\u0002s license and ability to pass background/drug screens.
Microsoft Excel, Microsoft Word, Google, Zoho CRM, FSM Platform
1mo
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Assistant Community Director
Orlando, Florida, United States
OnsiteFull Time
3+ YOE3+ years assistant manager experience, 2 years leasing, property management knowledge, proficiency with Entrata/Avid, valid driver\u0002s license, strong customer service and collections skills, excellent communication.
Entrata, Avid
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