30 customer experience director jobs at 25 companies in Webster Groves, MO
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Customer Experience Director
Saint Louis, Missouri, United States
$125k-$135k/yrOnsiteFull Time
Crossroads Courier: Privately held U.S. courier and logistics serving healthcare providers, manufacturers, retailers, and professional-service firms with urgent deliveries.
5+ YOEBachelor's degree,5+ years in customer success/account management or related leadership,experience with CRM and executive stakeholders,strong analytical,communication,and negotiation skills,logistics experience preferred.
Rottler Pest Solutions: Family-owned Missouri pest control serving homes and businesses with pest, termite, wildlife, and lawn services.
Leadership experience in customer experience, contact center, or operations; team coaching; KPI management; CRM and digital technology expertise; process improvement; cross-functional project leadership; strong analytical and communication skills.
Edward Jones: Financial services firm providing wealth management and investment advice.
15+ YOE5+ MgmtBachelor's degree and 15+ years of progressive experience in customer experience, strategy, service design, product development, or transformation; 5+ years leading leaders and high-performing teams.
Arizona or Tempe or Missouri or St. Louis or United States
HybridFull Time
Edward Jones: Financial services firm providing wealth management and investment advice.
15+ YOE5+ MgmtBachelor's degree and 15+ years of progressive leadership in customer experience, experience strategy, service design, product development, or business transformation; 5+ years leading leaders required.
MastercardNYSE: MA: Global payments technology powering digital economies.
Experience in Product Management or Commercialization in complex tech, data or payments environments; strong communication; able to influence stakeholders; establish KPIs; strategic thinker.
Everstory Partners: A network of cemeteries, funeral homes, and cremation locations.
1+ YOELicensed funeral director and embalmer with graduation from an accredited mortuary/embalming program and at least 1 year experience; valid driver's license and ability to work holidays, evenings, and weekends.
Uber Freight: Enterprise logistics technology provider serving shippers with managed transportation, multimodal capacity, and freight-management tools.
7+ YOE3+ MgmtHigh school diploma/GED, 7+ years in supply chain, transportation, or 3PL logistics, 3+ years managing teams, financial ownership, and executive presentation experience. Bachelor's degree preferred.
Google Workspace, Microsoft Excel, Power BI, Tableau
Director of Performance Marketing & Customer Growth
O'Fallon, Missouri, United States
OnsiteFull Time
Gateway Fiber: Private US fiber-optic internet service provider serving homes, businesses, and schools through its own 100% fiber network.
8+ YOE3+ Mgmt8+ years performance/growth marketing experience, 3+ years leadership, bachelor's degree required (MBA preferred), deep analytics and cross-channel performance expertise, CRM and marketing-technology experience.
Dallas or Fort Worth or St. Louis or Tulsa or California
$140k-$150k/yrRemoteFull Time
CareATC: Private employer-sponsored healthcare provider delivering onsite primary care and population health services to employers and their workforces.
Client success or account management experience, business acumen, budget and planning skills, data analysis, communication, negotiation, relationship-building, and willingness to travel; CRM experience preferred.
Niemann Ace Hardware: Family-owned hardware retailer serving Midwestern households with tools, home essentials, repairs, rentals, and Ace cooperative products.
2+ YOEHigh school diploma or GED, extensive hardware product knowledge, and at least 2 years of retail management experience. Requires leadership, communication, customer service, basic math, and computer-system knowledge.
Saint Louis or Austin or Durham or Newark or Seattle or Cincinnati or New York City or Dallas or Boston
$140k-$150k/yrOnsiteFull Time
SBM Management Services: Global provider of facility maintenance and janitorial soft services.
5+ YOEBachelor's degree in business management or related field and 5–8 years of experience, with customer strategy, retention, growth, analysis, and supervisory experience.
Associate Director, Boeing Customer Account Manager
St. Louis, Missouri, United States
$157k-$299k/yrRemoteFull Time
RTXNYSE: RTX: Aerospace and defense providing advanced technology solutions.
12+ YOEUniversity degree and 12 years of relevant experience, or advanced degree and 10 years; 7 years working with or for Boeing Defense in program management, business development, or engineering; active Secret clearance required.
Hub GroupNASDAQ: HUBG: Public North American supply-chain logistics providing intermodal transportation, trucking, brokerage, warehousing, and final-mile services.
5+ YOEUndergraduate degree or equivalent experience; 3–5+ years in transportation, logistics, finance or accounting; management experience preferred; strong analytical, organizational, and customer service skills; proficient with data warehouse and Microsoft Office.
Data Warehouse, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Logistics Design software
Post Consumer Brands: Private consumer packaged-goods manufacturer making cereals, peanut butter, snacks, and pet food for households and retailers.
Strategic business leadership experience managing P&L, commercial performance, customer relationships, growth strategy, cross-functional teams, and sales and marketing talent in a complex organization.
Albany or Arlington or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$139k-$434k/yrOnsiteFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
12+ YOERequires 12+ years in utilities, transformation leadership, consulting and commercial acumen, executive advising, sales development, digital and customer experience expertise, team leadership, and a bachelor's degree.
Houston or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or New York City or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Raleigh or Minneapolis or Mountain View or Scottsdale or San Francisco or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Arlington or Redmond or Bentonville or Beaverton or Nashville or Detroit or San Diego
$139k-$434k/yrOnsiteFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
12+ YOE12+ years in utilities, including retail, customer operations, and meter-to-cash transformation; CIS implementation experience; executive advisory, consulting, commercial, sales, P&L, and senior team leadership experience; bachelor's degree or equivalent.
5+ YOE2+ MgmtRequires 5–7 years of hotel sales experience, including at least 2 years in leadership, with travel-industry knowledge, strong sales presentation, communication, and customer-service skills.
Creative Dining Services: Provides custom hospitality and facility management services for organizations.
10+ MgmtBachelor’s degree in business or hospitality preferred, or 10 years of successful managerial experience; customer relations, communication, budgeting, training, computer proficiency, ServSafe, and allergen certification required.
The Royal Sonesta: Upscale hotel brand serving leisure and business travelers through locally inspired hotels in desirable destinations.
8+ YOERequires 8+ years of progressive hospitality sales and marketing experience, direct supervisory experience, and strong leadership, communication, analytical, organizational, and customer service skills. Bachelor's degree preferred.