73 customer experience director jobs at 63 companies in Wrightwood, CA
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Director, Customer Experience (CX)
Irvine, California, United States
$171k-$300k/yr HybridFull Time
10+ YOE10+ Mgmt10+ years in senior CX/operations roles; MBA preferred; experience with AI-enabled/digital CX transformations; ability to embed CX in automation and tech initiatives.
1w
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Director, Customer Experience Strategy & Operations
San Francisco or New York City or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOEBachelor's degree and 10+ years in strategy, operations, product operations, customer experience, marketplace operations, consulting, or a similar analytical role; team-building and cross-functional leadership experience required.
AI, automation, internal apps, Covey Scout for Inbound
2mo
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Director, Customer Experience Strategy & Operations
San Francisco or New York or Tempe or Sunnyvale or Ann Arbor or Chicago or Washington or Seattle or Los Angeles
$170k-$250k/yr OnsiteFull Time
10+ YOE10+ years in strategy/operations/product ops/customer experience or similar; Bachelor's required (MBA preferred); AI-native operator with strong stakeholder partnership, people leadership, and data-driven problem solving.
1mo
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Director of Guest Experience
Beverly Hills, California, United States
$97k-$107k/yr OnsiteFull Time
3+ YOE3+ years luxury hotel experience with supervisory responsibility, college degree preferred (hospitality), strong guest service and sales skills, MS Office proficiency, multilingual preferred, and work authorization for the location required.
Microsoft Office, Microsoft PowerPoint, Microsoft Excel, Microsoft Outlook, Microsoft Teams
2w
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Director, Customer Success Center
Irvine, California, United States
$140k-$190k/yr OnsiteFull Time
10+ YOE5+ Mgmt10+ years in customer success or contact center management, 5+ years supervising teams, experience selling technical products, CRM/CCaaS familiarity, bachelor\u0002s degree, strong communication and analytics skills.
CRM, CCaaS
5d
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Director of Experience + Lifestyle (Front Office + Food and Beverage)
San Diego or Atlanta or Austin or Charlotte or Chicago or Denver or Fort Lauderdale or Los Angeles or Miami or Nashville or Oakland or Philadelphia or Pittsburgh or Portland or San Francisco or San Jose or Santa Monica or Scottsdale or Seattle
$75k-$85k/yr OnsiteFull Time
4+ YOEBachelor’s degree and 4+ years in hospitality, events, restaurant, banquet, catering, members club, guest service, or front office operations; management, employee development, budgeting, and Microsoft Office experience required.
Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft SharePoint
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Director, AI Transformation & Customer Success
San Francisco or Seattle or Los Angeles or New York City or United States
$223k-$316k/yr RemoteFull Time
12+ YOE12+ years driving transformation or customer success in complex, high-growth environments; experience leading large teams, guiding AI adoption, building transformation playbooks, executive engagement, and data-driven operational rigor.
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Regional Customer Director - West - ATTR
Los Angeles or Orange County or San Diego or San Francisco or Denver or Phoenix or Seattle
$191k-$234k/yr HybridFull Time
10+ YOEBachelor's degree, 10+ years pharma/biotech experience across multiple functions, strong scientific competence, leadership of cross-functional initiatives, and ability to travel 50–60%.
CRM
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Director Customer Supply Chain Optimization
Irvine, California, United States
$143k-$229k/yr RemoteFull Time
10+ YOEBachelor's degree, 10+ years supply chain experience with people leadership, experience in cross-functional projects, travel up to 25%, Lean Practitioner/CSCP preferred, food/manufacturing experience desirable.
2w
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Senior Director, Customer Health & Critical Accounts
Austin or Boston or Chicago or Denver or Los Angeles or New York City or United States
$203k-$398k/yr RemoteFull Time
12+ YOE12+ years in customer success/program management with people-leadership experience; proven track record building programs and executive reporting; data-driven, strong cross-functional and executive communication; familiarity with cloud or database technical challenges.
MongoDB Atlas, AWS, Google Cloud, Microsoft Azure
5d
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Service Director
Los Angeles, California, United States
$28-$33/yr OnsiteFull Time
3+ YOEHigh school diploma/GED, 3 years of funeral, hospitality, or customer service experience preferred, California driver's license, Microsoft Office proficiency, A/V troubleshooting, and flexible schedule availability.
Microsoft Office Suite, A/V system
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Director, Customer Success and Technical Solutions
Los Angeles, California, United States
$172k/yr OnsiteFull Time
8+ YOE8+ years in health care analytics/consulting; master's preferred; SaaS leadership; strong communication; cross-functional collaboration; data integration/healthcare policy experience.
SaaS, data visualization, analytics, EMR, HIE
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Director of Admissions (64021)
Huntington Park, California, United States
$94k-$100k/yr OnsiteFull Time
2+ YOE2+ MgmtRequires 2–3 years of sales or customer service experience plus 2 years as an Associate or Director of Admissions, education admissions knowledge, team management, communication, problem-solving, and conflict resolution skills.
2w
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Los Angeles - 34B - Project Director
Los Angeles, California, United States
$30/hr OnsiteFull Time
Experience supervising staff preferred; front-desk presence, hospitality and customer-service skills, scheduling and vendor coordination, facility inspections, and strong communication skills.
1mo
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Technical Director, Commercial Auto
Philadelphia or Seattle or Boston or Chicago or Los Angeles or Plano or Salt Lake City
RemoteFull Time
10+ YOE10+ years consulting experience in commercial auto risk control, bachelor's in engineering preferred, familiarity with AI, telematics, FMCSA/SMS, strong coaching, training, analytical and communication skills; travel ~30-40%.
AI, Microsoft Office, FMSCA/SMS
6d
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Senior Director, Software Engineering – Customer Content Platform
Eagan or Frisco or New York City or Toronto or San Francisco or Los Angeles or Irvine or McLean or Washington
$159k-$295k/yr HybridFull Time
12+ YOE5+ Mgmt12+ years of software engineering experience, including 5+ years leading engineering managers and distributed teams, with expertise in enterprise-scale data platforms, distributed systems, compliance, migrations, and reliability.
Electronic Medical Records (EMR), Microsoft Excel, iManage, NetDocuments, Microsoft SharePoint, HighQ, Box, Dropbox, Google Drive, MCP
3mo
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Director, Finance Business Partner (Customer Care & Ancillary Business)
Glendale, California, United States
$160k-$200k/yr OnsiteFull Time
12+ YOE12+ years of progressive financial experience; strong finance leadership; experience with customer operations or call centers; knowledge of AI/automation highly preferred; advanced Excel and financial modeling.
Excel, Financial Modeling, BI tools
1w
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Global Client Services Director
Los Angeles or New York City or Nashville
$80k-$100k/yr OnsiteFull Time
5+ YOERequires 5–7 years in a client-facing music industry role, staff management experience, strong communication, problem-solving, prioritization, judgment, and proficiency with business tools.
Google Suite, Salesforce, Airtable, Curve, Music Maestro
1mo
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Director of Guest Services
Hollywood or Los Angeles
$77k-$97k/yr OnsiteFull Time
2+ YOEHigh school diploma/GED + 2 years guest services/front desk experience, or an associates degree in hospitality/business with no experience; supervisory, communication, conflict resolution, and guest relations skills required.
1w
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Consignment Director - Timepieces
Beverly Hills, California, United States
$75k-$125k/yr OnsiteFull Time
5+ YOE5+ years timepieces experience at a major auction house or as a watch dealer; proficiency with Microsoft Word and Excel; strong customer service, attention to detail, and multitasking skills.
Microsoft Word, Microsoft Excel
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