Tysons or New York City or Los Angeles or Houston or Chicago or Atlanta or Boston or Philadelphia
OnsiteFull Time
Sloomoo Institute: Interactive slime-experience serving children and adults with sensory play, custom slime, events, and slime products.
Requires guest-facing operational management experience in hospitality, entertainment, museums, live events, or similar settings; strong communication, organization, time management, and fast-paced problem-solving skills.
Microsoft Office, Google Suite, Slack, Project Management systems
Stord: 3PL fulfillment and supply-chain software serving DTC, B2B, and omnichannel brands.
Proven customer success or SaaS account experience in ecommerce, onboarding, product adoption, training, and data-driven customer management; familiarity with commerce platforms and strong communication skills.
Customer Experience and Logistics Operations Lead - Macon, GA
Macon, Georgia, United States
OnsiteFull Time
Groome Transportation: Private U.S. ground transportation provider serving travelers, universities, hospitals, and corporations with airport and campus shuttle services.
1+ YOEHigh school diploma, 1+ year customer service experience, multi-line phone and cash handling experience, proficiency with Word/Excel/Outlook and internet applications, must pass background and drug screen, English communication skills.
Microsoft Word, Microsoft Excel, Microsoft Outlook, Internet applications
Groome Transportation: Private U.S. ground transportation provider serving travelers, universities, hospitals, and corporations with airport and campus shuttle services.
Lead shift operations for airport shuttle service, manage trip capacity and fleet, ensure DOT compliance, strong communication and computer skills, pass background and drug screening, reliable attendance.
Beazer HomesNYSE: BZH: Public U.S. homebuilder designing, building, and selling energy-efficient personalized homes to American homebuyers.
8+ YOE3+ MgmtBachelor's degree required;8+ years digital marketing/experience work with 3+ years leading teams;proven analytics, lifecycle email/SMS, website, AI use cases;Salesforce Marketing Cloud experience preferred.
Director, Demand and Customer Experience, Fuel Technologies
Atlanta, Georgia, United States
HybridFull Time
RaceTrac: Retail chain of convenience stores and fuel stations.
10+ YOE5+ MgmtBachelor's degree or equivalent experience; 10+ years supporting fuel and energy technology or enterprise systems; 5+ years leading product, business analysis, or application teams; RightAngle and Salesforce experience.
Banyan Software: Private holding that acquires and permanently grows vertical-market enterprise software businesses worldwide.
5+ YOE5+ years in expansion sales, account management, or customer success at a product-led SaaS company, with an expansion or retention revenue target and CRM systems experience.
Finastra: Global provider of open finance software and banking solutions.
Expertise in value‑selling, value engineering, financial modelling, and sales enablement; experience in management/value consulting or value engineering; knowledge of U.S. retail lending; strong executive presentation and communication skills.
HoneywellNASDAQ: HON: Global provider of industrial technology and advanced manufacturing solutions.
4+ YOERequires 4+ years in Customer Success, Support, Services, or Account Management; strong customer communication and relationship skills; and independent management of multiple engagements. Bachelor's degree and CRM experience valued.
Unum GroupNYSE: UNM: Publicly traded insurance providing workplace disability, life, and supplemental benefits to employers and workers.
10+ YOE5+ MgmtBachelor's degree in a relevant field, 10+ years in CX or experience design, and 5+ years leading teams and enterprise-wide customer experience initiatives.
Cox Automotive: Privately held automotive services and software serving dealers, fleets, lenders, automakers, and car shoppers.
7+ YOEHigh school diploma/GED with 7 years relevant experience (or degree/cert +5 years or 9 years experience). Extensive customer service, leadership, and technical troubleshooting experience; strong communication and documentation skills.
Pep Boys: Automotive aftermarket service and retail chain.
3+ YOEHigh school diploma or equivalent, 3+ years service industry experience, valid driver\u0019s license, ability to lift up to 50 lbs, strong communication, mentoring and problem-solving skills; able to work days, nights, weekends and holidays.
AssuranceAmerica: Privately held U.S. property-and-casualty insurer providing affordable auto, renters, commercial-auto, and roadside coverage to drivers and renters.
5+ YOE5+ years in customer experience, research, analytics, or related work; strong data interpretation and presentation skills. Survey platforms, advanced analytics, journey mapping, and bilingual English-Spanish skills preferred.
Charlotte or Seattle or Arlington or Atlanta or New York City or Denver or Minneapolis or Chicago or San Francisco or Dallas
$170k-$253k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
Experience presenting to and negotiating with C-level executives and cross-functional stakeholders on sizeable commercial or enterprise deals; 10+ years leading cross-functional deal teams preferred.
AT&TNYSE: T: A leading provider of telecommunications, broadband, and digital connectivity services.
5+ YOERequires 5+ years in digital growth, strategy, business analysis, product management, ecommerce, customer experience, or related fields; Agile delivery, requirements documentation, analytics, KPI, and executive communication experience.
Westminster or Alpharetta or Atlanta or Lake Oswego
$90k-$124k/yrOnsiteFull Time
TrimbleNASDAQ: TRMB: Providing technology solutions that connect the physical and digital worlds.
7+ YOE4+ MgmtRequires 7+ years in customer success, account management, or related SaaS/enterprise technology leadership, including 4+ years leading teams and strategic enterprise account experience.
Infor: Global provider of industry-specific enterprise cloud software.
Proven customer success/account management experience with strategic/enterprise accounts, experience leading customer-facing teams, renewal forecasting, executive stakeholder management, and using AI to drive customer outcomes.
Get Air Management: Private trampoline-park operator and franchisor providing indoor active entertainment for families and groups.
Supervisory or leadership experience, strong customer service, ability to promote safety and cleanliness, meet sales goals, host parties, support managers; on-the-job training provided; tips/bonuses/commissions available.