1mo
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Customer Experience Lead
Cincinnati, Ohio, United States
$19-$22/yr OnsiteFull Time
5+ YOE2 years supervisory experience; 5+ years customer service; full time schedule; rotating shift
3mo
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Hybrid-Customer Experience Lead
Orange, California, United States
$45k-$67k/yr HybridFull Time
3+ YOEMinimum three years of customer service experience; lead experience preferred; high school diploma required; college courses preferred; bilingual in English/Spanish preferred.
3mo
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Customer Experience Lead
Los Angeles or Austin
OnsiteFull Time
3+ YOE3-5 years in customer support/experience with metrics ownership; strong written communication; leadership/mentoring experience; ability to analyze trends and communicate insights; detail-oriented with bias toward action.
AI workflows, support platforms, macros/templates, analytics dashboards, knowledge bases
2mo
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Customer Experience Lead
Denver, Colorado, United States
$65k-$75k/yr OnsiteFull Time
5+ YOE5+ years in high-volume customer service or sales support; leadership experience; strong communication; proficient in Microsoft Office and CRM/order entry systems; able to manage multiple priorities.
Microsoft Office, CRM, Order Entry Systems
1mo
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Customer Experience Team Lead
Richmond or Israel
HybridFull Time
2+ Mgmt2+ years leading teams in customer support; experience with shift management, workforce optimization, KPI tracking, coaching, hiring, and using customer communication tools; tech-forward with AI familiarity.
Front, Talkdesk
1mo
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Customer Experience Lead—Arlington
Arlington, Virginia, United States
OnsiteFull Time
2+ YOETwo to three years retail and customer service experience; cash handling; availability for weekends/holidays; full-time, non-exempt; leadership responsibilities.
2w
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Customer Experience Lead
Brooklyn, New York, United States
$75k-$85k/yr OnsiteFull Time
2+ YOE2–5 years in customer experience/support/community with excellent writing, brand awareness, judgment, comfort with automation/AI, and ability to turn customer feedback into product and process improvements.
Gorgias, Shopify
3d
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Customer Experience Lead
Atlanta or United States
$88k-$98k/yr RemoteFull Time
Experience in CX operations, support workflows, SOPs, knowledge management, voice-of-customer programs (NPS/CSAT), cross-functional collaboration; healthcare industry experience required.
Front.com, Notion, Slack
1d
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Customer Experience Lead
Zeeland, Michigan, United States
OnsiteFull Time
4+ YOEBachelor's or equivalent experience, 4+ years in customer service/sales/eCommerce, strong problem-solving, scheduling, coaching, and communication skills; experience with manufacturing systems and continuous improvement.
Herman Miller Performance System (HMPS)
1mo
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Customer Experience Lead
Ontario, California, United States
$26-$27/hr OnsiteFull Time
High school diploma required; leadership and coaching experience, strong verbal/written communication, customer complaint resolution, KPI and inventory familiarity, ability to train and mentor staff.
CRM, spreadsheets
2mo
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Customer Experience Team Lead
Denver, Colorado, United States
$93k-$99k/yr HybridFull Time
3+ YOE3+ years leading CX/support teams; data-driven; strong communication and coaching skills; capable of scaling operations.
Intercom, Slack, Notion, Jira, Google Workspace, CRM systems
2w
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Customer Experience Team Lead
Blaine, Minnesota, United States
$26-$28/hr OnsiteFull Time
3+ YOE3+ years customer service experience (internal) or 5+ years (external); subject-matter expertise in customer service; computer literate in Windows; leadership/management experience preferred; typing and ten-key skills; bachelor's degree preferred.
Desktop computers, Wireless telephone systems, Wireless telephone headsets, Microsoft Exchange Server, Microsoft Outlook, Microsoft Office
1w
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Customer Experience Team Lead
Lehighton, Pennsylvania, United States
RemoteFull Time
1+ YOE1+ year telecom/customer service experience, high school diploma/GED, PA residency and valid PA driver’s license, strong coaching, sales/retention, communication and troubleshooting skills, familiarity with call center tech.
iGlass, Five9, CSR Controls, Microsoft Office, Adobe, PowerPoint, ICOMS/GUI/SLICC, Slack, Zendesk
3w
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Customer Experience Lead, Money
Menlo Park or New York or Bellevue or Washington or Denver or Westlake or Chicago or Lake Mary or Clearwater or Gainesville
$34-$40/hr OnsiteFull Time
Deep subject-matter expertise in banking and credit products; strong communication, coaching, and change resiliency skills; prior lead or advanced service experience; critical thinking and problem-solving for escalations.
15h
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Customer Experience Lead - Full Time
Texarkana, Texas, United States
$13/hr OnsitePart Time
Provide excellent customer service, lead front-end operations, support and direct associates, manage checkout and merchandise flow; retail experience preferred; flexible to work nights, weekends, and holidays.
1mo
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SANTA ANA CUSTOMER EXPERIENCE SHIFT LEAD
Santa Ana, California, United States
$23-$24/hr OnsitePart Time
1+ MgmtLead and coach front-line staff, resolve escalated customer issues, oversee on-shift training, require 1+ years supervisory experience and top rope certification; familiarity with Google Suite and Rock Gym Pro preferred.
Gmail, Google Sheets, Google Docs, Google Drive, Rock Gym Pro
3mo
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Customer Experience Lead (Keyholder) - Madison Ave
New York, New York, United States
$26-$30/hr OnsiteFull Time
2+ YOE2+ years retail experience; flexible hours including holidays, evenings and weekends; strong customer service; problem solving; professional; collaborative; able to work in fast-paced environment.
Google Suite, Salesforce, Mac OS
2w
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Customer Experience Lead
Panama City Beach, Florida, United States
$16/hr OnsiteFull Time
1+ YOE1+ year retail or customer service experience; key holder/leadership preferred; strong communication and problem-solving; ability to lift 40 lbs and stand for extended periods; flexible availability including evenings, weekends, and holidays.
1d
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Customer Experience Lead
Palm Beach, Florida, United States
$20-$25/hr OnsiteFull Time
1+ YOEHigh school diploma, 1+ years supervisory experience in retail, ability to drive sales and coach associates, flexible to work evenings/weekends/holidays, strong communication and customer service skills.
3w
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Experience Lead
Tysons, Virginia, United States
$23/hr OnsiteFull Time
Operational management experience in guest-facing operations; ability to lead 30–40 hourly staff, strong communication and time management, proficiency with Microsoft Office, Google Suite, Slack; minimum age 18.
Microsoft Office, Google Suite, Slack
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