409 customer experience lead jobs at 197 companies in Buda, TX
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Retail Customer Service Lead
Sunset Valley, Texas, United States
$14-$19/hrOnsiteFull Time
PetSmart: Retailer of pet food, supplies, and professional pet services.
2+ YOE2+ years retail experience, customer-focused, supervisory experience preferred, strong communication, computer and POS proficiency, ability to lift up to 50–100 lbs, flexible schedule including evenings/weekends/holidays.
Retail Lead Associate (Reduced-Time), Customer Experience Operations
Austin, Texas, United States
$18/hrOnsitePart Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
1+ YOEHigh school or equivalent, 18+, 1+ year retail/customer-facing or leadership or Amazon experience; ability to lift up to 49 lbs; open availability Tue-Fri afternoons and Saturday; strong attention to detail and communication.
GO Car Wash: Provides express automated car washing and vehicle detailing services.
Oversee site operations, drive membership sales, handle customer issues, lead and coach teammates; must be 16+, lift 25 lbs, work outdoors; customer service or sales experience preferred.
H&R BlockNYSE: HRB: Provides income tax preparation and small business financial services.
3+ YOEBachelor's degree or equivalent, minimum 3 years related experience with managerial responsibility in retail/service, strong people leadership, client-centric mindset, data fluency, and ability to lead change and maintain on-site presence.
Texas Health Benefits Pool: Providing healthcare benefits and risk management for Texas public entities.
3+ YOEAssociate's degree and 3+ years in contact centers, including 2+ years in health insurance or healthcare; 1+ year handling escalated calls. Requires MS Office, contact center tools, coaching, and advanced problem-solving skills.
Microsoft Office, Microsoft PowerPoint, Microsoft Excel
Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
ViaPlus: Provides revenue management and back-office technology for transportation systems.
2+ YOEBilingual Spanish required, HS diploma/GED, 2 years customer service lead/supervisor experience, strong phone etiquette, written/verbal communication, data entry and Microsoft Office skills, 10-key by touch.
6+ YOE6+ years in enterprise SaaS/AI/legal tech or customer success; experience with pilots, onboarding, adoption, strategic account management, and cross-functional collaboration.
Sonic Healthcare USA: Provides clinical laboratory and anatomical pathology diagnostic services.
1+ YOEHigh school diploma or equivalent,1 year call center or laboratory experience,typing ≥35 wpm,10-key,excellent communication and ability to work in fast-paced call center.
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yrFieldTemporary
Small Business Administration: Federal agency supporting small business growth and disaster recovery.
1+ YOEOne year of specialized experience equivalent to GS-09, including team oversight, work-product review, financial-document analysis, and program data reporting; or qualifying graduate education in a related field.
Dialpad: AI-powered cloud communication and contact center software platform.
Lead customer-facing AI agent implementations, tune voice/personality, improve conversational fluency, and drive production deployments for strategic customers.
text-to-speech (TTS), large language models (LLMs)
Rockwell AutomationNYSE: ROK: Sells industrial automation hardware and digital manufacturing software solutions.
8+ YOEBachelor's degree; legal US work authorization required (no visa sponsorship); ability to travel internationally up to 25%; experience in strategic programs or customer engagement; experience with Salesforce/CRM and working knowledge of AI or industrial automation preferred.
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
1+ YOE1+ year leadership or key-holder retail experience, fluent English, knowledge of inventory control, ability to handle cash and customer issues, PTCB or pharmacy license as required by state.
Campbell'sNasdaq: CPB: Manufacturer of branded soups, snacks, and beverage products.
6+ YOEBachelor's degree and 6 years in CPG sales or customer-facing commercial roles; experience with broker/distributor management, trade and promotional planning, and syndicated data; ability to travel ~20–30%.
Miro: Visual collaboration platform for remote and distributed teams.
10+ years strategic/enterprise customer success or account leadership,7+ years leading CSM teams at high-growth B2B SaaS,experience hiring/training CSMs,CS processes and KPIs,strong communication and performance management,AI and enterprise SaaS knowledge.
Percepta: Provides customer experience and business services for automotive brands.
0.5+ YOE6+ months tenure in current role, associate degree or equivalent experience, coaching/mentoring skills, strong customer focus and computer proficiency, eligible to work remotely in the United States with satisfactory performance record.
PetSmart: Retailer of pet supplies and provider of animal care
2+ YOE2+ years retail experience, leadership preferred; full-time availability including evenings, weekends, holidays; strong communication, computer proficiency, ability to lift up to 50 lbs.
New York City or Los Angeles or San Francisco or Austin or Buenos Aires or São Paulo or London or Berlin or Barcelona or Tel Aviv or Bangalore or Beijing or Seoul or Spain or Europe
RemoteFull Time
Singular: Marketing measurement platform for unified analytics and attribution.
3+ YOE3+ years in SaaS client services/customer success/account management; experience leading technical implementations; strong knowledge of mobile marketing/ad tech; excellent communication and presentation skills; Bachelor’s in Business or Marketing.
WalmartNYSE: WMT: Operates a chain of hypermarkets, discount stores, and grocery stores.
0.5+ YOERequires 6 months of retail experience operating front-end equipment, 6 months of customer service experience, and age 18 or older. Supervisory experience is preferred.