370 customer experience lead jobs at 163 companies in Cornelius, NC
1w
Save
Mark Applied
Hide
1w
Customer Experience Lead - Full Time
Charlotte, North Carolina, United States
$14/hrOnsitePart Time
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Retail experience preferred; ability to lead, coach, and motivate associates, deliver customer service, resolve concerns, manage front-end operations, and work nights, weekends, and holidays.
JCPenney: Retailer of apparel, home goods, and beauty products.
Supervises customer service in a retail setting; leads and trains associates; manages checkout processes and scheduling; focuses on sales and service excellence.
YMCA of Greater Charlotte: Provides community health, fitness, and youth development programs.
Experience in membership, fitness, front desk, or customer service; proficiency with point-of-sale and CRM systems; strong communication, accuracy, and member onboarding skills.
Provide friendly customer service, operate cash register/scan items, handle payments and refunds, assist customers to car, perform front-end tasks and maintain safety and cleanliness.
Townsquare InteractiveNYSE: TSQ: Digital marketing services and management software for small businesses.
Bachelor’s degree required. Customer success or sales experience preferred, with strong written and verbal communication, follow-up, problem-solving, organization, and client partnership skills.
PetSmart: Retailer of pet food, supplies, and professional pet services.
2+ YOE2+ years retail customer-focused experience, leadership preferred; full-time availability including evenings, weekends, and holidays; computer proficiency; strong communication; ability to lift up to 50+ lbs.
Pep Boys: Offers comprehensive automotive repair and maintenance services nationwide.
3+ YOEHigh school diploma, 3-5 years service industry experience, valid driver’s license, automotive knowledge, strong leadership and communication skills.
Circle KToronto Stock Exchange: ATD: Operates a chain of convenience stores and fuel stations.
Provide fast, friendly customer service, run register/cashier, sell products, lead shifts, perform physical tasks (lifting, stocking), high school preferred.
Mallard Creek Polymers: Manufactures specialty water-based emulsion polymers for industrial applications.
5+ YOE2+ MgmtAssociate's degree or equivalent experience, 5+ years in customer service, order management, or supply chain, and 2+ years of leadership experience. Requires EDI and ERP systems experience.
Electronic Data Interchange (EDI), ERP, JDE, SAP, Oracle, Microsoft Dynamics, Microsoft Excel
Squeeze: Provides personalized, app-based therapeutic massage and wellness services.
2+ YOE2+ years hospitality or customer service leadership; supervisory experience; conflict resolution, scheduling, POS and scheduling software experience; Zendesk a plus.
PetSmart: Retailer of pet supplies and provider of animal care
2+ YOE2+ years retail customer-focused experience, leadership preferred; full-time availability including evenings, weekends, and holidays; proficiency with computer applications/POS; strong written and verbal communication and organizational skills.
Campbell'sNasdaq: CPB: Manufacturer of branded soups, snacks, and beverage products.
6+ YOEBachelor's degree and 6+ years CPG sales or category management experience; strong P&L, trade, forecasting, category and shopper management skills; ability to travel for customer meetings.
3+ YOEHigh school/GED, 3–5 years customer service experience, coaching/leadership experience, knowledge of customer service operations and regulations, strong communication and organizational skills, active Series 7 and Series 63 required.
Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
FedExNYSE: FDX: Global provider of courier, logistics, and transportation services.
2+ YOERequires a high school diploma or equivalent, 2+ years of specialized experience, strong verbal and written communication, customer service, production, shipping, and team leadership skills.
Charlotte or Seattle or Arlington or Atlanta or New York City or Denver or Minneapolis or Chicago or San Francisco or Dallas
$170k-$253k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
Experience presenting to and negotiating with C-level executives and cross-functional stakeholders on sizeable commercial or enterprise deals; 10+ years leading cross-functional deal teams preferred.