370 customer experience lead jobs at 163 companies in Cornelius, NC

1w
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Customer Experience Lead - Full Time
Charlotte, North Carolina, United States
$14/hr OnsitePart Time
Burlington Stores
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Retail experience preferred; ability to lead, coach, and motivate associates, deliver customer service, resolve concerns, manage front-end operations, and work nights, weekends, and holidays.
1mo
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Customer Experience Coordinator
Charlotte, North Carolina, United States
$14-$15/hr OnsitePart Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtProvide excellent customer service, lead front-of-store associates, train and coach staff, manage POS/register coverage, flexible schedule including nights/weekends; 1 year retail and 6 months leadership experience.
POS
3mo
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PT Customer Lead (368624)
Lincolnton, North Carolina, United States
OnsitePart Time
Ahold Delhaize
Ahold DelhaizeEuronext Amsterdam: AD: Operates a global network of supermarkets and grocery stores.
Part-time customer lead role requiring customer service and sales abilities.
3mo
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Customer Experience Supervisor I - Deptford Mall
Deptford, New Jersey, United States
$23-$29/hr OnsiteFull Time
JCPenney
JCPenney: Retailer of apparel, home goods, and beauty products.
Supervises customer service in a retail setting; leads and trains associates; manages checkout processes and scheduling; focuses on sales and service excellence.
Point of Sale, POS, Cash Register
2w
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Member Experience Lead: Keith YMCA
Charlotte, North Carolina, United States
$13/hr OnsitePart Time
YMCA of Greater Charlotte
YMCA of Greater Charlotte: Provides community health, fitness, and youth development programs.
Experience in membership, fitness, front desk, or customer service; proficiency with point-of-sale and CRM systems; strong communication, accuracy, and member onboarding skills.
CRM, Traction Rec, Connect Appointments
1mo
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PT Customer Lead
Fort Mill, South Carolina, United States
OnsiteFull Time
Food Lion
Food LionEuronext Amsterdam: AD: Retail supermarket chain providing fresh groceries and household goods.
Provide friendly customer service, operate cash register/scan items, handle payments and refunds, assist customers to car, perform front-end tasks and maintain safety and cleanliness.
cash register, scanner, computer, smart devices, lottery machine, calculator
6d
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Customer Success Lead
Charlotte, North Carolina, United States
OnsiteFull Time
Townsquare Interactive
Townsquare InteractiveNYSE: TSQ: Digital marketing services and management software for small businesses.
Bachelor’s degree required. Customer success or sales experience preferred, with strong written and verbal communication, follow-up, problem-solving, organization, and client partnership skills.
Business Management Platform (BMP)
3w
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Retail Customer Service Lead
Lexington, North Carolina, United States
$14-$21/hr OnsiteFull Time
PetSmart
PetSmart: Retailer of pet food, supplies, and professional pet services.
2+ YOE2+ years retail customer-focused experience, leadership preferred; full-time availability including evenings, weekends, and holidays; computer proficiency; strong communication; ability to lift up to 50+ lbs.
POS
3mo
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Lead Customer Service Advisor
Gastonia, North Carolina, United States
$11-$18/hr OnsiteFull Time
Pep Boys
Pep Boys: Offers comprehensive automotive repair and maintenance services nationwide.
3+ YOEHigh school diploma, 3-5 years service industry experience, valid driver’s license, automotive knowledge, strong leadership and communication skills.
POS systems, Retail software, Microsoft Office
1mo
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Lead Customer Service Representative
Indian Land, South Carolina, United States
OnsiteFull Time
Circle K
Circle KToronto Stock Exchange: ATD: Operates a chain of convenience stores and fuel stations.
Provide fast, friendly customer service, run register/cashier, sell products, lead shifts, perform physical tasks (lifting, stocking), high school preferred.
3d
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Customer Service Lead
Charlotte, North Carolina, United States
OnsiteFull Time
Mallard Creek Polymers
Mallard Creek Polymers: Manufactures specialty water-based emulsion polymers for industrial applications.
5+ YOE2+ MgmtAssociate's degree or equivalent experience, 5+ years in customer service, order management, or supply chain, and 2+ years of leadership experience. Requires EDI and ERP systems experience.
Electronic Data Interchange (EDI), ERP, JDE, SAP, Oracle, Microsoft Dynamics, Microsoft Excel
1mo
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Lead Maitre D' / Guest Experience Supervisor
Charlotte, North Carolina, United States
OnsitePart Time
Squeeze
Squeeze: Provides personalized, app-based therapeutic massage and wellness services.
2+ YOE2+ years hospitality or customer service leadership; supervisory experience; conflict resolution, scheduling, POS and scheduling software experience; Zendesk a plus.
Zendesk, POS, Squeeze app
3w
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Retail Customer Service Lead
Lexington, North Carolina, United States
OnsiteFull Time
PetSmart
PetSmart: Retailer of pet supplies and provider of animal care
2+ YOE2+ years retail customer-focused experience, leadership preferred; full-time availability including evenings, weekends, and holidays; proficiency with computer applications/POS; strong written and verbal communication and organizational skills.
POS
1mo
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Customer Sales Lead, Food Lion
Charlotte or Salisbury or Camden
$118k-$162k/yr RemoteFull Time
Campbell's
Campbell'sNasdaq: CPB: Manufacturer of branded soups, snacks, and beverage products.
6+ YOEBachelor's degree and 6+ years CPG sales or category management experience; strong P&L, trade, forecasting, category and shopper management skills; ability to travel for customer meetings.
E4
1mo
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Customer Service Team Lead
Charlotte, North Carolina, United States
HybridFull Time
Ameriprise Financial
Ameriprise FinancialNYSE: AMP: Offering wealth management, financial planning, and insurance services.
3+ YOEHigh school/GED, 3–5 years customer service experience, coaching/leadership experience, knowledge of customer service operations and regulations, strong communication and organizational skills, active Series 7 and Series 63 required.
4w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
2d
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Lead Retail Customer Service Associate
Charlotte, North Carolina, United States
$18-$24/hr OnsiteFull Time
FedEx
FedExNYSE: FDX: Global provider of courier, logistics, and transportation services.
2+ YOERequires a high school diploma or equivalent, 2+ years of specialized experience, strong verbal and written communication, customer service, production, shipping, and team leadership skills.
Point of Sale (POS)
2mo
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Lead Sales Associate / Customer Service Representative
Charlotte, North Carolina, United States
$14-$15/hr OnsiteFull Time
Drybar
Drybar: Drybar provides professional hair styling and blowout services.
2+ YOE2+ years in a fast-paced customer service environment; POS experience preferred; high school diploma; ability to multitask; stand 6-8 hours.
Point of Sale
3mo
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Client Engagement Specialist – Automotive Customer Experience
Monroe, North Carolina, United States
$50k-$100k/yr OnsiteFull Time
Hyundai of Union County
Hyundai of Union County: Dealership focused on customer experience and vehicle sales.
Experience with internet leads, CRM follow-up, appointment setting, and automotive dealership support.
CRM software, Phone, Email
1w
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Strategic Customer Engagements, Deal Lead, GDSP
Charlotte or Seattle or Arlington or Atlanta or New York City or Denver or Minneapolis or Chicago or San Francisco or Dallas
$170k-$253k/yr OnsiteFull Time
Amazon
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
Experience presenting to and negotiating with C-level executives and cross-functional stakeholders on sizeable commercial or enterprise deals; 10+ years leading cross-functional deal teams preferred.
GenAI