398 customer experience lead jobs at 195 companies in Enumclaw, WA
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Customer Experience Lead - Full Time
Edmonds, Washington, United States
$18/hrOnsitePart Time
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Customer-service focused leader with coaching ability, strong communication and problem-solving, retail experience preferred, flexible to work nights/weekends/holidays.
Five Iron Golf: Operates indoor golf simulation venues with bar and restaurant services.
Leading a team to deliver exceptional guest experiences, sell and cross-sell memberships/leagues/events, oversee simulator operations, work evenings/weekends/holidays, and perform guest-facing and light administrative duties.
Circle KToronto Stock Exchange: ATD: Operates a chain of convenience stores and fuel stations.
Customer service, retail, sales, or cashiering experience preferred. Requires customer care, communication, teamwork, quick decision-making, physical stamina, and ability to lead and supervise shifts.
FreshworksNASDAQ: FRSH: Provides cloud-based customer support and IT management software.
3+ YOERequires 3+ years in customer success, solutions engineering, technical consulting, service management, or related customer-facing roles; workshop, consulting, executive engagement, SaaS, ITIL, analytics, AI, and stakeholder management experience.
Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Pep Boys: Offers comprehensive automotive repair and maintenance services nationwide.
3+ YOEHigh school diploma, 3+ years service industry experience, valid driver’s license, strong customer service and communication skills, ability to lift 50 lbs, mentor staff, perform store opening/closing and use computers to enter information.
Parks Tacoma: Manages public parks and recreational facilities in Tacoma, Washington.
2+ YOEMust be 18+, 2 years customer service or cash-handling experience, supervise staff, handle cash/POS, perform light custodial/maintenance, lift up to 50 lbs, provide first aid/CPR; WA Food Handlers and Boaters Education cards preferred.
AmazonNASDAQ: AMZN: Global online retail and cloud computing technology provider.
5+ YOE5+ years in product/program management, with experience in retention and churn, Bachelor's degree, senior leadership influence, data-driven decision making.
Data Analysis, A/B Testing, SQL, Python, Product Management Tools
Washington State Department of Ecology: Provides environmental regulation and conservation services for Washington state.
4+ YOEMinimum 4 years customer-facing experience or 2 years as CSS2; 2 years Microsoft Suite (Word, Excel, PowerPoint, Outlook, TEAMS, SharePoint, OneNote); 1 year providing rule-based customer assistance; 1 year composing training materials; 1 year interpreting complex rules.
Microsoft Word, Microsoft Excel, PowerPoint, Outlook, TEAMS, Microsoft SharePoint, OneNote, DRIVES
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York or Oklahoma City or Portland or Austin
$64k-$83k/yrOnsiteTemporary
Small Business Administration: Federal agency supporting small business growth and disaster recovery.
1+ YOEExperience overseeing disaster assistance operations, reviewing financial/supporting documents, and collecting/reporting program data; GS-11 specialized experience or equivalent education required.
Associate Director of Hospitality & Visitor Experience
Seattle, Washington, United States
$109k/yrHybridFull Time
Seattle Art Museum: Operates public art museums and cultural education programs.
6+ YOE6+ MgmtBachelor's or equivalent; 6+ years progressive leadership in visitor experience/hospitality/operations; experience leading managers, strategic-to-operational translation, budget oversight, strong communication and coaching skills; ability to pass background check.
Microsoft Office Suite, Google Workspace, Tessitura
SPS: Global provider of document management and business process outsourcing.
2+ YOE1+ MgmtHigh school diploma required; 2+ years of work experience and 1+ year of lead experience preferred. Requires communication, organization, customer service, MS Office, shipping and receiving, and office equipment skills.
Microsoft Office Suite, chain of custody software, multi-function devices, Microsoft Greenhouse Applicant Tracking System
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
1+ YOE1+ year leadership or key-holder retail experience; fluent English; PTCB or pharmacy license as required by state; customer service and basic inventory knowledge preferred.
Farmgirl Flowers: E-commerce retailer of fresh, American-grown floral arrangements.
5+ YOE5+ years of experience leading customer service teams; hands-on leader; strong coaching and cross-functional collaboration; proficient with CRM and support platforms.
CRM, Customer support platforms, Reporting tools, AI tools
Crate and Barrel: Retails furniture, kitchenware, and home decor products.
1+ YOE1+ MgmtLead and coach sales associates, drive sales performance and store execution, recruit/train/mentor staff, manage operations and customer experience; flexible schedule including nights, weekends, and holidays; 1+ years retail or customer service leadership; Microsoft Office/Google proficiency.
Microsoft Office, Google applications, tablet devices
Noble Pet Resort: Premium pet boarding, daycare, and grooming services.
1+ YOEExperience working with dogs in group settings, ability to lead and guide staff, valid driver's license and ability to operate company vehicles, flexible availability including weekends/holidays, ability to work on feet and support occasional overnight shifts.
Harts Plumbers, Electricians & HVAC: Residential plumbing, electrical, and HVAC services in Washington state.
Provide friendly phone-based customer support, schedule and confirm service appointments, make outbound calls to leads, navigate multiple screens, and communicate with empathy.