339 customer experience lead jobs at 182 companies in Hialeah, FL

5d
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Customer Experience Lead - Full Time
Coconut Creek, Florida, United States
$15/hr OnsitePart Time
Burlington Stores
Burlington StoresNYSE: BURL: National off-price retail chain offering discounted branded merchandise.
1+ YOECustomer service mindset, leadership and coaching ability, strong communication and problem-solving skills, organization, accuracy, and flexibility for nights, weekends, and holidays; 1+ year retail experience preferred.
1mo
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Client Experience Lead
Fort Lauderdale, Florida, United States
$60k-$78k/yr OnsiteFull Time
Blue Mahoe Law
Blue Mahoe Law: Private Florida law firm helping families and business owners with estate planning, asset protection, probate, and succession.
3+ YOERequires 3+ years in client service, customer service, hospitality, account management, or client success; strong communication, emotional intelligence, organization, CRM, workflow, and leadership skills; U.S. work authorization.
CRM
1mo
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Assistant Manager Customer Experience
Pembroke Pines, Florida, United States
$43k-$62k/yr OnsiteFull Time
JCPenney
JCPenney: Iconic American department store retailer of apparel and home goods.
Leads and develops store associates, drives sales and customer service, manages hiring/onboarding, scheduling and payroll, and oversees store operations and merchandising.
2d
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Guest Experience Lead | Aventura Mall
Aventura, Florida, United States
$25-$28/hr OnsiteFull Time
lululemon
lululemonNASDAQ: LULU: Innovative performance apparel for athletic pursuits.
1+ YOERequires 1 year of retail or customer experience, some experience leading, mentoring, or delegating, legal work authorization, and reliable transportation. High school diploma or retail leadership experience preferred.
4d
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Customer Service Team Lead
Melbourne or Orlando or Tampa or Miami or Irving or Draper
$27/hr OnsiteFull Time
Orion180 Insurance Services, LLC
Orion180 Insurance Services, LLC: Technology-driven homeowners, flood, and property insurance provider serving independent agents and policyholders.
2+ YOEHigh school diploma/GED and 2+ years of customer service experience required. Supervisory experience preferred. Requires strong communication, coaching, problem-solving, Excel, Microsoft Office, CRM, and customer service database skills.
Microsoft Excel, Microsoft Office, CRM
1mo
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Customer Success Lead
Fort Lauderdale or Holmdel or Verona
$65k-$80k/yr HybridFull Time
CentralReach
CentralReach: Private SaaS providing autism and IDD care software to therapy providers and educators.
1+ YOE1+ year client-facing experience, college degree preferred; strong relationship building, conflict resolution, project management, CS metrics knowledge, and excellent communication.
CentralReach, Salesforce, Microsoft Outlook, Electronic Medical Records (EMR), Electronic Health Records (EHR)
4w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
23h
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Lead Customer Service Specialist
Miami, Florida, United States
OnsiteFull Time
MasTec
MasTecNYSE: MTZ: Infrastructure engineering and construction for energy and communications.
2+ YOEHigh school diploma or equivalent and at least 2 years of customer service experience, preferably in construction or project environments. Requires strong communication, organization, planning, and customer relationship skills.
23h
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Lead Customer Service Specialist
Miami, Florida, United States
OnsiteFull Time
MasTec
MasTecNYSE: MTZ: Infrastructure engineering and construction for energy and communications.
2+ YOEHigh school diploma or equivalent, associate degree, and at least 2 years of customer service experience, preferably in construction or project environments; strong communication, organization, and planning skills required.
23h
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Lead Customer Service Specialist
Miami, Florida, United States
OnsiteFull Time
MasTec
MasTecNYSE: MTZ: Infrastructure engineering and construction for energy and communications.
2+ YOEHigh school diploma or equivalent required; associate degree preferred. Requires 2+ years of customer service experience, preferably in construction or project environments, plus strong communication, organization, and planning skills.
2w
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Lead Retail Customer Service Associate
Miami, Florida, United States
$18-$24/hr OnsiteFull Time
FedEx Office
FedEx Office: Print, copy, packing, and shipping service serving businesses and consumers.
2+ YOERequires a high school diploma or equivalent, 2+ years of specialized experience, strong verbal and written communication, customer service skills, and ability to stand, lift 55 pounds, and work under pressure.
Point of Sale (POS)
3w
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Lead Customer Care Agent, Oncology Customer, Care, FT, Shift Varies
Miami, Florida, United States
$19-$24/hr RemoteFull Time
Miami Cancer Institute
Miami Cancer Institute: A next-generation cancer treatment destination known for its leading clinical care and research, compassionate patient experience and state-of-the-art technology.
3+ YOERequires three years of customer service experience, strong written and verbal communication, computer skills, multitasking ability, and a high school diploma or equivalent; CRM and EMR experience preferred.
Customer Relations Management (CRM), Salesforce, Electronic Medical Records (EMR)
1mo
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Shift Lead
Miami Beach, Florida, United States
$17-$20/hr OnsiteFull Time
Walgreens
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
1+ YOE1+ year retail/key-holder or supervisory experience; fluent English; ability to open/close store, handle cash, coach team, maintain inventory and customer service; willingness to work flexible, including overnight and weekends.
1w
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Team Lead
Palm Beach Gardens or Palm Beach or Miami
OnsiteFull Time
LensCrafters
LensCrafters: U.S.-based optical retailer offering prescription glasses, sunglasses, contact lenses, eyewear, and eye exams.
High school diploma/GED, optical and retail experience, customer service, sales, basic optics and math, leadership and training experience, edging and mounting, and optical measurement experience.
AccuFit Digital Measurement System
1mo
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Shift Lead
Miami, Florida, United States
OnsiteFull Time
Planet Fitness
Planet FitnessNYSE: PLNT: Leading fitness center franchisor and operator.
Supervisory experience, customer service and problem-solving skills, ability to handle cash/retail transactions, lift up to 75 lbs, and maintain club safety and cleanliness.
3d
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Customer Service Manager (Miami Gardens)
Miami Gardens or Miami or Tampa or New York or Dallas
OnsiteFull Time
Oldcastle BuildingEnvelope
Oldcastle BuildingEnvelope: Manufacturer and distributor of architectural glass and glazing systems.
5+ YOE2+ MgmtRequires 5+ years of customer service experience, including 2+ years leading teams in manufacturing or building solutions. CRM and support software proficiency required; English/Spanish proficiency preferred.
CRM, KPI dashboards
3d
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Customer Service Manager, Airport Customer Operations - Miami MIA
Miami, Florida, United States
OnsiteFull Time
American Airlines Group Inc.
American Airlines Group Inc.NASDAQ: AAL: Global airline providing passenger and cargo air transportation services.
2+ MgmtHigh school diploma or GED required; 2 years leading others preferred. Requires driver's license, USPS clearance or ability to obtain it, SIDA badge eligibility, Microsoft Office knowledge, and rotating-shift availability.
Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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Shift Lead
Oakland Park or Fort Lauderdale
OnsitePart Time
Pet Supermarket
Pet Supermarket: Specialty retailer of pet supplies and pet care services.
1+ YOE1+ year retail or customer service experience; able to lift up to 55lbs; flexible schedule including mornings, evenings, weekends and holidays; valid driver’s license preferred; comfortable working with animals and leading a sales team.
3mo
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Shift Lead
Pembroke Park, Florida, United States
OnsiteFull Time
Sud Stop Car Wash
Sud Stop Car Wash: The Southeast's Fastest Growing Car Wash Chain Shines Into Punta Gorda
1+ MgmtLeadership experience in retail/hospitality or service industries; strong communication and coaching skills; weekend/holiday availability
1w
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Team Lead Telecare
Miramar, Florida, United States
OnsiteFull Time
VITAS Healthcare
VITAS Healthcare: Nation's leading provider of end-of-life hospice and palliative care.
2+ YOE2+ MgmtRequires 2+ years supervising operations teams in a 24/7 environment, customer service experience preferred, strong communication and analytical skills, and high school completion; bachelor's degree preferred.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint

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