446 customer experience lead jobs at 234 companies in Houston, TX
2w
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Customer Experience Lead - Full Time
Texas City, Texas, United States
$16/hr OnsiteFull Time
1+ YOELead front-end operations, deliver excellent customer service, direct associates, troubleshoot transactions, and maintain merchandising; 1+ year retail experience preferred.
1mo
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Customer Experience Manager
Houston, Texas, United States
$90k-$100k/yr OnsiteFull Time
7+ YOE4+ Mgmt7+ years in customer service/operations with 4+ years leading teams; experience with escalations, SOPs, reporting and cross-functional coordination; bachelor’s degree preferred.
Microsoft Excel, Microsoft Office, ERP systems, SAP, Power BI, Smartsheet, CRM systems, customer portals
1mo
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Assistant Manager Customer Experience
Katy, Texas, United States
$48k-$68k/yr OnsiteFull Time
Lead customer service and sales initiatives, recruit and develop talent, manage payroll and training, oversee store operations including pricing, stockroom, receiving and third-party logistics.
1mo
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Class Experience Lead
Baybrook, Texas, United States
OnsitePart Time
1+ YOE1+ MgmtHigh school diploma/GED, 1 year leadership experience, national group fitness or LifePower Yoga and fitness/nutrition certifications; ability to mentor staff, manage studio spaces, and connect with members.
Facebook
1mo
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Studio Experience Lead - Katy, TX
Katy, Texas, United States
$24-$28/hr OnsiteFull Time
Full-time lead role with client-facing operations, sales quota ownership, coaching (≈5 classes/week), 2+ years sales/customer service and 1+ year coaching preferred, high school required, able to lift 30 lbs and work flexible schedule including mornings, evenings, weekends, and holidays.
Axle
2mo
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Inside Sales & Customer Experience Specialist
Houston, Texas, United States
OnsiteFull Time
2+ YOE2+ years sales support/SDR/CRM admin experience; lead qualification, CRM hygiene (Zoho CRM), Square/QuickBooks invoicing, Google Workspace proficiency, strong written/verbal communication, highly organized and process-driven.
Zoho CRM, Square, QuickBooks, Google Workspace, Gmail, Google Calendar, Google Drive, Google Docs, Google Sheets
1w
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Customer Service Lead
Houston, Texas, United States
OnsiteFull Time
2+ YOE2+ MgmtRequires high school diploma/GED, 2–4 years in high-volume healthcare or pharmacy customer service, 2+ years in lead or supervisory work, strong communication and conflict resolution skills, and Google Workspace and contact-center platform experience.
Google Workspace, Google Docs, Google Sheets, Gmail, Google Calendar, RingCentral, LifeFile, Intercom, Nexus, Stripe
1w
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Customer Service - Team Lead
Spring, Texas, United States
OnsiteFull Time
2+ YOEHigh school diploma or equivalent, 2–4 years of retail sales experience, strong interpersonal and communication skills, supervisory experience preferred, and proficiency with word processing, spreadsheets, databases, POS, and inventory systems.
PC-based word processing, spreadsheets, electronic point of sale, inventory management systems
5d
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Lead Customer Service Representative
Spring, Texas, United States
OnsitePart Time
Customer service, retail, sales, or cashiering experience is helpful. Requires customer focus, communication, teamwork, quick problem-solving, and ability to lead and supervise shifts.
1w
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Samsung Experience Consultant Lead
Sugar Land, Texas, United States
$19/hr OnsiteFull Time
High school diploma or equivalent required. Six months of sales, retail, telecom, or marketing experience preferred; strong communication, presentation, interpersonal, problem-solving, and customer service skills required.
Samsung, DailyPay
3mo
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Customer Service Team Lead - Onsite Sugar Land
Houston, Texas, United States
OnsiteFull Time
2+ YOE2+ MgmtHigh school diploma or GED; 2–5 years healthcare revenue cycle experience; 2+ years in a lead role; EPIC experience preferred; strong communication and leadership; MS Office proficiency.
EPIC, MS Office
1mo
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Customer Service Lead
Sugar Land, Texas, United States
OnsiteFull Time
3+ YOEHigh school diploma/GED, 3+ years full-time customer service experience (leadership preferred), strong communication, problem-solving, emotional intelligence, calm under pressure; background check and drug screen required.
2w
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Guest Experience Manager
Houston, Texas, United States
OnsiteFull Time
3+ YOE2+ MgmtLead front-line spa teams, drive guest satisfaction, 3–5 years luxury hospitality experience with 2–3 years supervisory experience, bachelor\u0002s preferred, proficiency with PMS and guest feedback tools, flexible availability including weekends/evenings/holidays.
Property management systems (PMS), Guest engagement platforms, Guest feedback tools
1w
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Retail Customer Service Lead
Houston, Texas, United States
$14-$21/hr OnsiteFull Time
2+ YOERequires 2+ years of customer-focused retail experience, computer proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds and team lift over 100 pounds.
POS
2w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
1w
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Lead Customer Service Advisor
Houston, Texas, United States
$11-$18/hr OnsiteFull Time
3+ YOEHigh school diploma or equivalent, valid driver's license, and 3–5 years of service industry experience. Requires automotive service knowledge, leadership, customer service, communication, mentoring, and problem-solving skills.
DailyPay
2mo
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Lead
Houston, Texas, United States
$11-$15/hr OnsiteFull Time
Experience in food service or retail; strong communication and leadership; fast-paced, dependable, customer-focused; flexible weekends/holidays.
1d
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Lead Customer Support Representative 3
Waller, Texas, United States
OnsiteFull Time
5+ YOERequires 5–7 years of office and customer service experience, an associate's degree, MS Office proficiency, strong communication, organization, attention to detail, critical thinking, and problem-solving skills.
Microsoft Dynamics CRM, Microsoft Office, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft Access, Microsoft PowerPoint
1mo
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Lead Retail Customer Service Associate
The Woodlands, Texas, United States
$18-$24/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent, 2+ years specialized experience, strong verbal/written communication, ability to stand entire shift and lift 55 lbs, customer service, POS operation, production and shipping coordination.
Point of Sale terminal (POS)
23h
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Customer Service Representative - Lead (Spring Branch)
Houston or Houston or Texas
$25/hr OnsiteFull Time
3+ YOEHigh school diploma/GED, 3+ years customer service and cash handling, 3+ years vehicle registration, titling, or licensing experience, auto experience, PC/CRT experience, and typing at least 30 WPM.
Microsoft Office Suite, Personal Computer (PC), CRT, Registration and Title System (RTS)
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