825 customer experience lead jobs at 388 companies in Irving, TX
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Performance Lead, Customer Experience
United States or Dallas
$60k-$70k/yrRemoteFull Time
Bestow: Digital infrastructure platform for life insurance carriers.
6+ YOE6+ years customer service experience, life insurance license required, CRM proficiency, leadership and coaching experience, knowledge of regulated industry processes.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
1+ YOEProvide excellent customer service, lead front-end operations, direct associates, troubleshoot transactions, flexible to work nights/weekends/holidays; 1+ year retail experience preferred.
Peacock Alley: Provider of luxury bedding and bath linens.
2+ YOE2-3 years customer service in retail/luxury goods; strong English communication; proficient with MS Office/Google; CRM/ERP experience a plus; on-site role.
Hiatus Spa & Retreat: Offers personalized day spa and medical spa wellness treatments.
Customer service and leadership experience or readiness to lead; strong relationship-building, communication, organization, presentation, and problem-solving skills; availability for evenings and weekends.
TOCA Soccer: TOCA operates technology-enabled soccer training and entertainment centers.
Leadership experience or take-charge energy, strong guest service and communication skills, technology confidence, evening/weekend flexibility, ability to lift 30+ pounds, and food handler credentials where required.
lululemonNASDAQ: LULU: Designs and retails technical athletic apparel and lifestyle products.
1+ YOERequires 1 year of retail or customer experience, experience leading, mentoring, or delegating, legal work authorization, and reliable transportation to the assigned store.
Central Market (Dallas) Customer Service Lead - Full-time
Dallas, Texas, United States
$19/hrOnsiteFull Time
HEB: A large grocery retailer operating supermarket and specialty stores.
1+ YOE1+ year front-end/customer service experience, HS diploma/GED, advanced customer service, coaching and conflict-resolution skills, ability to lift up to 45 lbs, completion of lead development training.
Central Market (Southlake) Customer Service Lead - Full-Time
Southlake, Texas, United States
$19/hrOnsiteFull Time
Central Market: Texas-based gourmet grocery chain selling specialty foods.
1+ YOE1+ year front-end/customer service experience; HS diploma/GED; leadership, coaching, conflict resolution, cash handling, and scheduling skills; completion of Lead Development training.
Feel Great Car Wash: A fast car wash operator in Dallas–Fort Worth offering membership plans and customer-focused service.
Reliable transportation, flexibility to work varied shifts including weekends, strong communication and customer service skills, ability to stand long hours and work in all weather, willingness to learn.
MyUtilities: Simplifies utility and home service setup for residential movers.
0+ YOE0–2 years customer service/call center experience, comfortable with high call volume, strong phone communication, organized, able to multitask, familiar with CRM/scheduling tools; bilingual English/Spanish preferred.
Dallas Arboretum and Botanical Garden: Operates a 66-acre public botanical garden in Dallas.
High school diploma/GED, customer service experience, Microsoft Office proficiency, ability to work rotating shifts including weekends and evenings, physical ability to stand/walk outdoors, leadership and coaching of team members.
Smart Care: Repair and maintenance for commercial kitchen and refrigeration equipment.
2+ YOE2+ years lead customer service experience, high school diploma or equivalent, strong verbal/written communication, time management, KPI/performance management, drug test and background check required.
Microsoft Outlook, Microsoft Excel, Microsoft Word
Serenity Mental Health Centers: Providing advanced psychiatric treatments including TMS and ketamine therapy.
3+ YOEHigh school diploma/GED, 3+ years full-time customer service experience (leadership preferred), strong communication, problem-solving, emotional intelligence, ability to perform under pressure, experience in people-focused roles a plus.
Solidcore: High-intensity, low-impact strength training classes in boutique studios.
High school education required; ability to lift 30 lbs and stand for long periods; flexible schedule including mornings, evenings, weekends, and holidays; sales and coaching experience preferred; strong customer service and leadership skills.
Western Funding: Provides automobile financing and loan servicing to car dealerships.
Leasing operations and client-relations expertise, advanced problem-solving, leadership/mentoring experience, ability to handle escalations, strong attention to detail, and proficiency with leasing systems; ~15% travel.
The Seamless Lease Connection, CDK, Reynolds & Reynolds, UKG Wallet
PetSmart: Retailer of pet supplies and provider of animal care
2+ YOE2+ years retail experience; leadership preferred; full-time availability including evenings, weekends, and holidays; computer proficiency and strong communication and organizational skills.
City of Burleson: Provides municipal government services and public administration for Burleson.
1+ YOEProvide member and guest service, perform administrative support, open/close facility, manage bookings, and resolve customer service issues; requires high school diploma and 1 year customer service or events experience; CPR and First Aid preferred.
Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yrOnsiteFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
PetSmart: Retailer of pet food, supplies, and professional pet services.
2+ YOE2+ years retail experience preferred, leadership experience preferred, full-time availability including evenings, weekends and holidays, computer and POS proficiency, strong communication and organizational skills.