235 customer experience lead jobs at 123 companies in Kansas
4d
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Customer Experience Lead - Full Time
Salina, Kansas, United States
$14/hr OnsitePart Time
1+ YOECustomer service mindset, ability to lead and motivate associates, strong communication and problem-solving skills, organization, flexibility, and 1+ years of retail experience preferred.
2w
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Customer Experience Manager
Olathe or Tucker
$86k-$143k/yr HybridFull Time
6+ YOE1+ MgmtAssociate degree in a related field and 6+ years of customer service management experience, including 1+ year leading direct reports. Requires ERP/CRM proficiency, leadership, communication, and process improvement skills.
ERP, CRM
2w
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Customer Service Team Lead
Kansas City, Kansas, United States
OnsiteFull Time
2+ YOEHigh school diploma or equivalent and 2–4 years of retail sales experience required. Supervisory experience preferred; requires customer service, reporting, presentation, and retail systems proficiency.
PC-based word processing, spreadsheets, electronic point of sale, inventory management systems
1mo
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Customer Engagement Lead
Green Bay or Wichita
OnsiteFull Time
Experience building customer relationships in transportation/logistics, strong communication, problem-solving, stakeholder presentation skills, and ability to coordinate cross-functional teams.
Transportation Management Systems (TMS), Lucid, Microsoft Visio, Microsoft Power BI, Microsoft Excel, GenAI
5d
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Customer Service Team Lead
Alaska or Arizona or Arkansas or California or Colorado or Florida or Georgia or Idaho or Iowa or Kansas or Kentucky or Maine or Michigan or Minnesota or Missouri or Montana or Nevada or New Hampshire or New Mexico or North Carolina or Oklahoma or Oregon or South Carolina or South Dakota or Tennessee or Texas or Utah or Washington or Wisconsin
$80k-$118k/yr RemoteFull Time
3+ YOE3+ MgmtBachelor's degree or four years of experience, plus three years each in management or leadership and operations. Requires systems familiarity, quality and production management experience, auditing knowledge, and virtual employee leadership.
LEAN
2w
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Lead Director, Commercial Member Experience
Hartford or Idaho or Arkansas or Texas or Georgia or Montana or Iowa or Wisconsin or Oregon or Washington or New York or Spain or District of Columbia or Connecticut or Nebraska or Rhode Island or Tennessee or Kentucky or Ohio or West Virginia or Maryland or Massachusetts or South Carolina or Missouri or Utah or Arizona or South Dakota or Pennsylvania or New Hampshire or Vermont or Minnesota or New Mexico or Michigan or California or Maine or North Dakota or Kansas or New Jersey or Indiana or Nevada or Louisiana or Mississippi or Oklahoma or Alabama or Virginia or Illinois or North Carolina or Colorado or Florida or Wyoming or Delaware
$100k-$232k/yr HybridFull Time
10+ YOERequires 10+ years in customer, member, digital, product experience, or communications strategy; healthcare or payer experience; strategic portfolio leadership; executive communication; and cross-functional influence.
2mo
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Retail Customer Service Lead
Kansas City, Kansas, United States
$14-$19/hr OnsiteFull Time
2+ YOE2+ years retail/customer-facing experience; leadership preferred; full-time availability with evenings, weekends, and holidays; proficiency with POS/computer applications; strong communication; ability to lift up to 50+ lbs.
Point-of-Sale (POS)
1mo
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
2d
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Retail Customer Service Lead
Overland Park, Kansas, United States
OnsiteFull Time
2+ YOERequires 2+ years of retail experience in a customer-focused environment, full-time flexibility including evenings, weekends, and holidays, computer proficiency, communication, organization, and composure under pressure.
POS
5d
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Customer Service Representative - Patient Registration Team Lead
Wichita, Kansas, United States
$20-$26/hr OnsiteFull Time
High school diploma or GED and excellent customer service experience required. Must pass drug and background checks and maintain required vaccinations; typing and phone skills are needed.
1mo
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Merchandising Lead
Topeka, Kansas, United States
$21-$29/hr OnsiteFull Time
0.5+ YOEAt least 18 years old with 6 months of retail experience and 6 months of customer service experience; team leadership and supervisory experience preferred.
forklift
4w
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Shift Lead
Topeka, Kansas, United States
$17-$20/hr OnsitePart Time
1+ YOE1+ year supervisory or key-holder retail experience; cash handling, opening/closing, inventory, customer service, register operations, and team coaching.
6d
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Customer Solutions Supervisor
Olathe or Kansas City
HybridFull Time
3+ YOERequires 3–5 years of call center customer service experience, prior lead or supervisory experience, and strong ERP, Excel, Word, CRM, and HCP business-process knowledge. A business bachelor's degree is preferred.
Enterprise Resource Planning (ERP), Microsoft Excel, Microsoft Word, Customer Relationship Management (CRM)
2mo
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Customer Success Lead (Remote)
Alabama or Arizona or Florida or Georgia or Idaho or Indiana or Kansas or Kentucky or Louisiana or Minnesota or Missouri or Montana or New Jersey or New Mexico or North Carolina or Ohio or Oklahoma or Pennsylvania or South Carolina or Tennessee or Texas or Vermont or Virginia or Wisconsin or Caledonia or United Kingdom or China or Brazil or Asia or South America
RemoteFull Time
3+ YOE3+ years meetings/events experience in the travel industry; knowledge of virtual/hybrid events; Cvent preferred; proficiency in Word, Excel, and Outlook; ability to travel ~35% including international; strong communication and project management skills.
Microsoft Word, Microsoft Excel, Cvent, Microsoft Outlook
5d
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Senior Manager, Customer Care
Arizona or South Carolina or Arkansas or Rhode Island or Alabama or Florida or Wisconsin or West Virginia or Virginia or Vermont or Pennsylvania or Oklahoma or Ohio or New York or Indiana or North Dakota or Illinois or Connecticut or Colorado or New Mexico or California or Washington or Texas or Oregon or New Jersey or New Hampshire or Minnesota or Idaho or Michigan or South Dakota or Maryland or Delaware or North Carolina or Montana or Mississippi or Missouri or Nebraska or Tennessee or Kentucky or Maine or Louisiana or Kansas or Wyoming or Iowa or Georgia or United States
$102k-$169k/yr RemoteFull Time
8+ YOE3+ MgmtBA/BS and 8+ years of relevant experience, including 3+ years managing or leading teams; contact center, KPI, client escalation, coaching, and customer service expertise required.
Genesys, Salesforce
1mo
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Member Team Lead
Overland Park, Kansas, United States
$22-$30/hr OnsiteFull Time
0.5+ YOE6 months retail and 6 months customer service experience required; must be 18+; experience supervising front-end teams preferred; strong customer service, cash-handling, and communication skills.
1w
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Emergency Response Center Team Lead
Lenexa, Kansas, United States
$20-$25/hr OnsiteFull Time
2+ YOERequires 2+ years of call center or customer service experience, strong English communication, problem-solving, multitasking, reliability, and CRM proficiency. Lead experience preferred.
RingCentral Contact Center, CRM, Microsoft Outlook, Microsoft Teams, RingCentral
2mo
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Team Lead - Kansas City, KS
Kansas City, Kansas, United States
$17/hr OnsiteFull Time, Part Time
Customer-facing leadership, opening/closing, enroll customers in membership, equipment maintenance, standing for long periods, work in all weather, pass drug screen and background check, 18+.
2w
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Lead
Overland Park, Kansas, United States
$16-$18/hr OnsiteFull Time
2+ YOERequires leadership, food safety, restaurant operations, training, inventory management, cleanliness, customer service, and safety oversight experience.
3mo
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Key Lead - Towne East Square, Hollister
Wichita, Kansas, United States
OnsitePart Time
1+ YOEPart-time sales lead with 1 year retail experience preferred; must supervise and coach staff when needed; strong customer focus and communication skills required.
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