302 customer experience lead jobs at 155 companies in Lacey, WA
6d
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Guest Experience Lead | Bellevue Square
Bellevue, Washington, United States
$24-$28/hr OnsiteFull Time
1+ YOERequires 1 year of retail or customer experience, experience leading, mentoring, or delegating, legal work authorization, and reliable transportation to the assigned store.
3mo
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Customer Experience & AI Operations Lead | Seattle
Seattle, Washington, United States
$80k-$130k/yr OnsiteFull Time
3+ YOE3+ Mgmt3+ years in customer support/ops leadership; proven track record in scaling CS while improving CSAT; strong AI/automation mindset
AI tools, Chatbots, Workflow automation, SQL, BI tools
1w
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Lead Customer Service Representative
Seattle, Washington, United States
$23/hr OnsiteFull Time
Customer service, retail, sales, or cashiering experience preferred. Requires customer care, communication, teamwork, quick decision-making, physical stamina, and ability to lead and supervise shifts.
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1w
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Lead Customer Success Engineer
Bellevue, Washington, United States
$139k-$170k/yr HybridFull Time
3+ YOERequires 3+ years in customer success, solutions engineering, technical consulting, service management, or related customer-facing roles; workshop, consulting, executive engagement, SaaS, ITIL, analytics, AI, and stakeholder management experience.
ITSM, ESM, ITAM, ITOM, AI, SaaS, ITIL, workflow automation, analytics, integrations
9h
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Lead Customer Success Manager
Seattle or Bellevue
$135k-$140k/yr OnsiteFull Time
Requires strong product knowledge, analytical and critical-thinking skills, data interpretation, executive communication, relationship building, cross-functional collaboration, organization, and prioritization. SaaS or customer-facing experience preferred.
CRM, Data analytics platforms
1mo
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Lead Customer Service Advisor
Kent, Washington, United States
$17-$22/hr OnsiteFull Time
3+ YOEHigh school diploma, 3+ years service industry experience, valid driver’s license, strong customer service and communication skills, ability to lift 50 lbs, mentor staff, perform store opening/closing and use computers to enter information.
2mo
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Marina Lead - (Customer Service Assistant III)
Tacoma, Washington, United States
$20-$23/hr OnsitePart Time
2+ YOEMust be 18+, 2 years customer service or cash-handling experience, supervise staff, handle cash/POS, perform light custodial/maintenance, lift up to 50 lbs, provide first aid/CPR; WA Food Handlers and Boaters Education cards preferred.
2mo
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Customer Retention Lead, Amazon Leo
Bellevue, Washington, United States
$136k-$184k/yr OnsiteFull Time
5+ YOE5+ years in product/program management, with experience in retention and churn, Bachelor's degree, senior leadership influence, data-driven decision making.
Data Analysis, A/B Testing, SQL, Python, Product Management Tools
6d
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Lead Customer Service Representative
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yr FieldTemporary
1+ YOEOne year of specialized experience equivalent to GS-09, including team oversight, work-product review, financial-document analysis, and program data reporting; or qualifying graduate education in a related field.
USA Hire, USAJOBS
3w
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Associate Director of Hospitality & Visitor Experience
Seattle, Washington, United States
$109k/yr HybridFull Time
6+ YOE6+ MgmtBachelor's or equivalent; 6+ years progressive leadership in visitor experience/hospitality/operations; experience leading managers, strategic-to-operational translation, budget oversight, strong communication and coaching skills; ability to pass background check.
Microsoft Office Suite, Google Workspace, Tessitura
1w
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Client Services Lead
Seattle, Washington, United States
$24/hr OnsiteFull Time
2+ YOE1+ MgmtHigh school diploma required; 2+ years of work experience and 1+ year of lead experience preferred. Requires communication, organization, customer service, MS Office, shipping and receiving, and office equipment skills.
Microsoft Office Suite, chain of custody software, multi-function devices, Microsoft Greenhouse Applicant Tracking System
2w
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Shift Lead
Tacoma, Washington, United States
$19-$22/hr OnsitePart Time
1+ YOE1+ year leadership or key-holder retail experience; fluent English; PTCB or pharmacy license as required by state; customer service and basic inventory knowledge preferred.
2mo
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Team Leader, Customer Experience & Outreach
Bellevue, Washington, United States
OnsiteFull Time
1+ YOE1+ MgmtLead and coach sales associates, drive sales performance and store execution, recruit/train/mentor staff, manage operations and customer experience; flexible schedule including nights, weekends, and holidays; 1+ years retail or customer service leadership; Microsoft Office/Google proficiency.
Microsoft Office, Google applications, tablet devices
3mo
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Pet Resort Team Lead
SeaTac, Washington, United States
$22-$28/hr OnsiteFull Time
1+ YOEExperience working with dogs in group settings, ability to lead and guide staff, valid driver's license and ability to operate company vehicles, flexible availability including weekends/holidays, ability to work on feet and support occasional overnight shifts.
1mo
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Customer Service Representative (4653)
Tacoma, Washington, United States
$20/hr OnsiteFull Time
Provide friendly phone-based customer support, schedule and confirm service appointments, make outbound calls to leads, navigate multiple screens, and communicate with empathy.
2mo
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Lead Carpenter
Seattle, Washington, United States
$34-$41/hr OnsiteFull Time
5+ YOE2+ Mgmt5+ years of hands-on carpentry experience; strong residential construction knowledge; ability to lead a small crew; good communication and customer service.
Carpentry tools, Power tools, Measuring tools
2mo
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Director of Customer Success
Seattle or United States
$165k-$200k/yr HybridFull Time
7+ YOE7+ years in customer-facing leadership (customer success, support, or account management) in SaaS; experience leading account management and customer success teams, scaling operations, managing technical support, strong analytical and cross-functional collaboration skills.
1w
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Night Crew Lead
Bremerton, Washington, United States
$18-$26/hr OnsiteFull Time
Supervisory grocery experience, customer service, communication, inventory control, merchandising, receiving, basic mathematics, physical ability to lift up to 80 pounds, and availability for night work.
pallet jacks
1mo
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Department Lead
Bremerton, Washington, United States
$18-$28/hr OnsiteFull Time
3+ YOE3+ years retail/restaurant/customer service experience, high school diploma, flexible schedule including nights/weekends/holidays, ability to lift up to 100+ lbs, computer and customer service skills; supervisory/lead experience preferred.
3w
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Department Lead
Tumwater, Washington, United States
$17-$25/hr OnsiteFull Time
3+ YOE3 years retail/restaurant/customer service experience, high school diploma or equivalent, computer proficiency, flexible schedule including weekends and holidays, supervisory/lead experience preferred.
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