474 customer experience lead jobs at 255 companies in Lowell, IN
3d
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Customer Experience Lead
Chicago, Illinois, United States
$21-$26/hr OnsiteFull Time
Requires customer service, retail, POS and computer system proficiency, cash handling, communication, organization, multitasking, and the ability to lead, delegate, motivate, and schedule staff.
POS register system
6d
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Experience Lead
Tysons or New York City or Los Angeles or Houston or Chicago or Atlanta or Boston or Philadelphia
OnsiteFull Time
Requires guest-facing operational management experience in hospitality, entertainment, museums, live events, or similar settings; strong communication, organization, time management, and fast-paced problem-solving skills.
Microsoft Office, Google Suite, Slack, Project Management systems
2w
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Guest Experience Lead | Oakbrook
Oakbrook, Illinois, United States
$25-$28/hr OnsiteFull Time
1+ YOERequires 1 year of retail or customer experience, some experience leading, mentoring, or delegating, legal work authorization, and reliable transportation to the assigned store.
Microsoft Excel
1mo
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Community & Customer Experience Manager
Chicago, Illinois, United States
OnsiteFull Time
Outgoing, relationship-building candidate with experience in lead generation, guerrilla marketing, event support, front-desk hospitality, and the ability to work one weekend day.
2mo
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Customer Experience Truck Fleet Advocate
Gary, Indiana, United States
$60k-$75k/yr OnsiteFull Time
8+ YOE8+ years of sales experience, product support, or technical product knowledge; 1+ years as a technical support lead.
1mo
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Customer Experience Measurements and Insights Lead
Chicago, Illinois, United States
$150k-$190k/yr HybridFull Time
5+ YOE5–7+ years in data analytics or CX measurement, experience building customer health models and measurement frameworks, strong hands-on data skills, statistical analysis, and cross-functional communication.
Gainsight, AskNicely, Zendesk, Salesforce, Totango
2w
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Digital Client Experience (CX) Lead - Wealth Management
Chicago, Illinois, United States
$115k-$195k/yr OnsiteFull Time
10+ YOEBachelor’s degree in business, marketing, finance, or related field; 10+ years in customer experience or client strategy within financial services; CX transformation, wealth management, CRM, and CX platform expertise.
CRM, Salesforce, Qualtrics, Medallia, AI
4d
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Retail Parties & Guest Experience Lead, Lip Lab - Chicago (Part-Time)
Chicago, Illinois, United States
$18-$20/hr OnsitePart Time
2+ YOE1+ MgmtRequires 2+ years in guest services, hospitality, retail leadership, or a customer-facing role; leadership experience, POS proficiency, organizational skills, and ability to lift 30 pounds.
POS systems, Microsoft Excel, Microsoft Word, Microsoft Outlook, Google Docs, Shopify
1mo
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Senior Customer Support Lead
Crum Lynne or Chicago
$83k-$120k/yr HybridFull Time
Experience managing 24x7 service desk teams with SLAs/KPIs, ITIL processes, performance management, staffing, metrics review, incident coordination, and cross-functional collaboration.
Remedy/ITSM, Salesforce
2mo
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Customer Service Team Lead
Chicago, Illinois, United States
HybridFull Time
Proven customer service leadership with supervisory or mentoring experience, strong communication and conflict-resolution skills, proficiency with Microsoft Office, and ability to manage team performance and escalations.
Microsoft Office
1w
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Team Lead, Customer Support
Chicago, Illinois, United States
$93k-$96k/yr HybridFull Time
Customer support experience in software, proven team leadership or coaching, strong troubleshooting and case management skills, cross-functional collaboration, and familiarity with healthcare technology or enterprise software.
AI tools, automation workflows, standard operating procedures
4d
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Customer Care Team Lead Overnight
Oak Brook, Illinois, United States
$21/hr OnsiteFull Time
Requires high school diploma or equivalent, contact center experience, customer service skills, data entry, Microsoft Office and Windows literacy, and ability to handle escalated issues and flexible shifts.
Microsoft Windows, Microsoft Office
2mo
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Managing Director - Aircraft & Customer Experience Engineering
Chicago, Illinois, United States
$213k-$277k/yr HybridFull Time
10+ YOE3+ MgmtBachelor's in engineering/science/math required, 10+ years related experience, 3+ years leading technical teams, extensive FAR/airworthiness knowledge, A&P, Six Sigma BB or RCA preferred, up to 40% travel; hybrid (3 days office).
1mo
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Customer Support Lead
Griffith, Indiana, United States
$24/hr OnsiteFull Time
3+ YOE2+ Mgmt2+ years supervising and 3+ years customer support experience; strong communication, de-escalation, coaching skills; experience with Google Workspace and support platforms.
Google Workspace, Shopify, Gorgias, ShipStation, AfterShip Returns, Agorapulse
4d
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Customer Success Team Lead (5pm-1am CT)
Chicago, Illinois, United States
$29/hr OnsiteFull Time
Requires 5+ years in customer service, technical support, or helpdesk work, preferably healthcare; English proficiency; Zendesk experience; troubleshooting and team-coordination skills. Bachelor's preferred; ACRP certification a plus.
Zendesk, Google Suite, CRM, Quality Management System (QMS), Electronic Data Capture (EDC), Interactive Voice Response System (IVRS)
1mo
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Customer Sales Lead, Value
Philadelphia or Chicago
$118k-$162k/yr RemoteFull Time
6+ YOEBachelor's degree,6+ years CPG experience,category management and P&L knowledge,ability to use syndicated data (IRI/Nielsen),strong analytical, negotiation and communication skills,ability to travel ~20%.
IRI, Nielsen
1mo
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
4w
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Customer Service Team Lead
Portage, Indiana, United States
OnsiteFull Time
1+ YOEBachelor's degree or 1–2 years related experience; experience with ERP and quality systems preferred; ability to calculate SPCs, strong attention to detail, communication, organization, and basic math skills.
ERP, SPC
2w
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Customer Service Team Lead (Short-Term Rental (STR) Program)
Chicago, Illinois, United States
OnsiteFull Time
7+ YOE7+ MgmtRequires 7–10 years in customer service, logistics, or call centers with supervisory experience; rental, fleet, or equipment agency experience; Microsoft Office, Excel, Adobe Acrobat, SAM.gov, FPDS.gov, and MySQL Workbench proficiency.
Microsoft Office, Microsoft Excel, Adobe Acrobat, SAM.gov, FPDS.gov, Google Drive, WebSTR, Electronic Data Management System (EDMS), MySQL Workbench
3mo
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Customer Experience (CX) Practice Lead - Google Cloud (Gemini Enterprise) (Chicago, IL, US)
Chicago or Atlanta or New York City or Bridgewater or Dallas or San Francisco
$98k-$233k/yr HybridFull Time
10+ YOE10+ years in presales/solution architecture/technical consulting; Google Cloud expertise; strong executive engagement; travel up to 50%
Google Cloud Platform, Generative AI, Customer Experience
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