492 customer experience lead jobs at 256 companies in Malibu, CA
3d
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Experience Lead, Sports Club LA
Los Angeles, California, United States
$19/hr OnsiteFull Time
1+ YOERequires at least 1 year of customer service or related experience, strong communication and multitasking skills, computer literacy, CPR/AED certification or willingness to obtain, and flexible availability.
LPMS
2w
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Guest Experience Lead | Third Street Promenade
Santa Monica, California, United States
$24-$28/hr OnsiteFull Time
1+ YOERequires 1 year of retail or customer experience, experience leading, mentoring, or delegating, legal work authorization, and reliable transportation to the assigned store. High school diploma/GED is preferred.
2mo
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Lead Experience Guide (Lead Front Desk Associate)
Woodland Hills, California, United States
$22/hr OnsiteFull Time
Sales/guest service experience; leadership or supervisory experience; strong communication; detail-oriented; team player.
1w
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Customer Service Lead
Gardena, California, United States
$15-$20/hr OnsiteFull Time
5+ YOERequires 5+ years in customer service or inside sales, strong communication, multitasking, recordkeeping, and Microsoft Office and Google Products proficiency; Shopify or Gorgias experience is a plus.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Google Products, Shopify, Gorgias, CRM
5d
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Customer Service Lead
Duarte, California, United States
$21-$25/hr OnsiteFull Time, Part Time
Prior cashiering or retail front-end experience required, with leadership, coaching, communication, training, customer service, basic math, and Microsoft Office proficiency. English fluency required.
Microsoft Word, Microsoft Excel, Microsoft Outlook
1w
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Customer Service Lead
Simi Valley, California, United States
$70k-$85k/yr HybridFull Time
3+ MgmtBachelor’s degree or equivalent, including at least 3 years of supervisory experience. Requires customer service operations knowledge, Incoterms, ERP transactions, contract review, and legal U.S. work authorization.
ERP, ASAT, IMEX
1w
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Customer Service Lead
Los Angeles, California, United States
$21/hr OnsiteFull Time
1+ YOE1+ MgmtRequires 1 year of supervisory and e-commerce experience, computer proficiency in Windows, Word, Excel, and email, confidentiality, minimal supervision, and shift flexibility with overtime as needed.
Windows, Microsoft Word, Microsoft Excel, E-mail
6d
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Retail Customer Service Lead
Canoga Park, California, United States
OnsiteFull Time
2+ YOERequires 2+ years of retail experience in a customer-focused environment, computer proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
Point-of-Sale (POS)
1w
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Customer Service Lead (Shopify)
Commerce, California, United States
$20-$23/hr OnsiteFull Time
2+ YOERequires 2–3 years in customer service or support management, leadership and team management skills, CRM platform experience, strong communication and problem-solving abilities, and performance metrics analysis.
TikTok Shop, Microsoft Shopify, Whatnot
3d
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Customer Service Lead
Duarte, California, United States
$21-$25/hr OnsiteFull Time
Prior cashiering or retail front-end experience, leadership and coaching skills, basic math, Microsoft Office proficiency, English fluency, and U.S. work authorization required; high school diploma/GED preferred.
Microsoft Word, Microsoft Excel, Microsoft Outlook, IT
3mo
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Customer Service Representative Lead
Long Beach, California, United States
$21-$26/hr OnsiteFull Time
National Veterinary Associates: Operates a network of veterinary hospitals and pet resorts.
Veterinary experience required; prior CSR Lead or front desk supervisory experience preferred; strong client communication, conflict resolution, and leadership skills; familiarity with veterinary practice management software; ability to multitask in a fast-paced environment.
Avimark, eVet, Cornerstone
3w
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Customer Service Lead
City of Industry, California, United States
OnsiteFull Time
3+ YOE3+ years customer service experience; lead/supervisory experience preferred; Zendesk or similar experience; Microsoft Office proficiency; coaching, data analysis, and strong communication skills.
Zendesk, Microsoft Office Suite
5d
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Retail Customer Service Lead
Canoga Park, California, United States
$18-$31/hr OnsiteFull Time
2+ YOERequires 2+ years of retail experience in a customer-focused environment, strong communication and organizational skills, computer proficiency, schedule flexibility, and ability to lift up to 50 pounds.
point-of-sale (POS) systems
3mo
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LEAD CUSTOMER REGISTRATION REPRESENTATIVE
Los Angeles, California, United States
$24-$29/hr OnsiteFull Time
2+ YOEHigh school diploma; 2+ years medical clerical front-office experience; English and Spanish fluency; proficient with computer systems and phone equipment; strong customer service.
EMR, Office Suite, Telephone System, Computer
4d
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Customer Service Lead - Bilingual English and Spanish
Long Beach or Wilmington or United States
$26-$29/hr HybridFull Time
1+ YOE1+ MgmtBilingual English-Spanish communication, 1-2 years of supervisory, customer service, and billing or administrative experience, high school diploma or equivalent, and US work authorization required.
Microsoft Excel
3w
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Customer Success Lead
Los Angeles or New York City
RemoteFull Time
6+ YOE6+ years account management/customer success in SaaS, 5+ years music industry experience preferred; strong reporting, analytical, licensing and entertainment industry knowledge; willing to travel periodically.
TraceID
4w
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Bilingual Samsung Experience Consultant Lead
Canoga Park, California, United States
$21/hr OnsiteFull Time
Bilingual retail sales associate with high school diploma, customer service and sales skills, availability for weekends/holidays, and short prior sales experience preferred.
DailyPay
1w
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Customer Service Lead
Los Angeles, California, United States
$21/hr OnsiteFull Time
1+ YOE1+ MgmtRequires 1 year of supervisory and e-commerce experience, basic Windows computer skills including Word, Excel, and email, confidentiality, minimal supervision, and shift flexibility.
Microsoft Windows, Microsoft Word, Microsoft Excel
1w
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Experience Enablement & Development Lead
Santa Monica, California, United States
$70k-$80k/yr OnsiteFull Time
3+ YOERequires 3–5 years in customer-facing operations and 3–5 years in training, quality, education, or CX programs; strong communication, facilitation, process, and program management skills. Bachelor's preferred.
Quality Assurance, Customer Satisfaction (CSAT)
4d
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Retail Customer & Employee Experience Manager - Beyond Yoga
Culver City, California, United States
$112k-$164k/yr HybridFull Time
8+ YOE5+ MgmtRequires 8+ years of retail leadership, 5+ years leading strategic programs, and experience in retail communications, training, workforce planning, scalable operations, business planning, and multi-unit retail.
YOOBIC, Zipline, Opterus, WorkJam, Workday
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