346 customer experience lead jobs at 155 companies in Mint Hill, NC
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Customer Experience Lead - Full Time
Charlotte, North Carolina, United States
$14/hrOnsitePart Time
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Retail experience preferred; ability to lead, coach, and motivate associates, deliver customer service, resolve concerns, manage front-end operations, and work nights, weekends, and holidays.
Green Group Companies: An outdoor services developing creative, innovative, and profitable lawn and landscaping services across North America.
5+ YOE1+ Mgmt5 years customer service/retention/account management experience, 1 year lead experience, bachelor's preferred (or equivalent), CRM and Microsoft Office/Google Suite proficiency, strong communication and leadership.
Turf Masters Brands: Provides professional lawn, tree, and shrub care services.
5+ YOE1+ Mgmt5+ years in customer service/retention or account management, 1+ year lead experience, bachelor's preferred, CRM and Microsoft Office/Google Suite proficiency, strong leadership, analytics, and communication skills; lawn care experience preferred.
lululemonNASDAQ: LULU: Designs and retails technical athletic apparel and lifestyle products.
1+ YOERequires 1 year of retail or customer experience, experience leading, mentoring, or delegating, legal work authorization, and reliable transportation to the assigned store.
JCPenney: Retailer of apparel, home goods, and beauty products.
Supervises customer service in a retail setting; leads and trains associates; manages checkout processes and scheduling; focuses on sales and service excellence.
YMCA of Greater Charlotte: Provides community health, fitness, and youth development programs.
Experience in membership, fitness, front desk, or customer service; proficiency with point-of-sale and CRM systems; strong communication, accuracy, and member onboarding skills.
Provide friendly customer service, operate cash register/scan items, handle payments and refunds, assist customers to car, perform front-end tasks and maintain safety and cleanliness.
Townsquare InteractiveNYSE: TSQ: Digital marketing services and management software for small businesses.
Bachelor’s degree required. Customer success or sales experience preferred, with strong written and verbal communication, follow-up, problem-solving, organization, and client partnership skills.
Charter CommunicationsNASDAQ: CHTR: Provides broadband connectivity, cable, and mobile communication services.
2+ YOEHigh school diploma/GED and 2+ years of customer service or contact center experience. Requires English proficiency, Microsoft Office proficiency, problem resolution, multitasking, and cable communications knowledge.
PetSmart: Retailer of pet food, supplies, and professional pet services.
2+ YOE2+ years retail customer-focused experience, leadership preferred; full-time availability including evenings, weekends, and holidays; computer proficiency; strong communication; ability to lift up to 50+ lbs.
Customer Service Manager, Airport Customer Experience Administration
Charlotte, North Carolina, United States
OnsiteFull Time
American AirlinesNASDAQ: AAL: Operates a global network of passenger and cargo flights.
2+ MgmtHigh school diploma or GED required. Preferred airport customer service experience and 2 years leading others. Requires Microsoft Office knowledge, USPS clearance eligibility, FAA background checks, and rotating shift availability.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
Trane TechnologiesNYSE: TT: Global provider of heating, ventilation, and air conditioning solutions.
15+ YOEBachelor's in engineering or related field; 15+ years HVAC controls experience; 5+ years applying AI/SaaS to building performance; strong customer-facing, communication, and analytical skills.
Pep Boys: Offers comprehensive automotive repair and maintenance services nationwide.
3+ YOEHigh school diploma, 3-5 years service industry experience, valid driver’s license, automotive knowledge, strong leadership and communication skills.
Circle KToronto Stock Exchange: ATD: Operates a chain of convenience stores and fuel stations.
Provide fast, friendly customer service, run register/cashier, sell products, lead shifts, perform physical tasks (lifting, stocking), high school preferred.
Squeeze: Provides personalized, app-based therapeutic massage and wellness services.
2+ YOE2+ years hospitality or customer service leadership; supervisory experience; conflict resolution, scheduling, POS and scheduling software experience; Zendesk a plus.
PetSmart: Retailer of pet supplies and provider of animal care
2+ YOE2+ years retail customer-focused experience, leadership preferred; full-time availability including evenings, weekends, and holidays; proficiency with computer applications/POS; strong written and verbal communication and organizational skills.
Campbell'sNasdaq: CPB: Manufacturer of branded soups, snacks, and beverage products.
6+ YOEBachelor's degree and 6+ years CPG sales or category management experience; strong P&L, trade, forecasting, category and shopper management skills; ability to travel for customer meetings.