890 customer experience lead jobs at 454 companies in Pacheco, CA
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Customer Experience Lead - Full Time
Vacaville, California, United States
$18/hrOnsiteFull Time
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Provide excellent customer service, lead and coach front-end associates, manage checkout and merchandising, troubleshoot transactions, and work flexible schedules including nights/weekends.
Equinox: Operates luxury health clubs and high-performance lifestyle brands globally.
1+ YOERequires at least 1 year of customer service or related experience, CPR/AED certification or willingness to obtain, strong communication skills, computer literacy, and flexible availability.
Notion: Provides a unified workspace for notes, documents, and project management.
8+ YOE3+ Mgmt8+ years in customer support/success strategy & operations, 3+ years people leadership, strong project management, analytics, and AI-first approach; experience with CX tech stack and forecasting.
Slalom: Provides business and technology consulting and software engineering services.
Proven CX/go-to-market leadership in professional services, ability to build pipeline and hit revenue targets, experience developing account-based growth strategies, executive presence, and mentoring/people development experience.
Dutch: Providing virtual veterinary consultations and prescription services for pets.
8+ YOE3+ MgmtRequires 8+ years in customer experience or operations, including 3+ years leading teams; experience scaling CX in DTC, health, or subscription businesses, with strong analytics, communication, retention, and cross-functional leadership.
Customer Experience Supervisor I - Coddingtown Ctr
Santa Rosa, California, United States
$25-$32/hrOnsiteFull Time
JCPenney: Retailer of apparel, home goods, and beauty products.
Leads customer service and checkout operations, coaches associates, coordinates hiring and training, manages schedules, and supports sales, safety, shrink, productivity, and performance standards.
Point of Sale, Mobile Point of Sale, Satellite Registers, Microsoft?
Corridor: Secures software codebases using AI-powered autonomous vulnerability detection.
4+ YOERequires 4–8+ years in customer success, account management, solutions, or customer-facing roles; B2B customer management experience; technical product knowledge; and a record of driving adoption, retention, expansion, and measurable outcomes.
Cambio: AI-native software for commercial real estate decarbonization and operations.
5+ YOE2+ MgmtRequires 5+ years in customer success, account management, or related work, including 2+ years with climate or sustainability reporting customers; real estate experience, leadership, analytical, communication, and process-design skills.
JLLNYSE: JLL: Global commercial real estate and investment management services.
5+ YOEHigh school diploma/GED and 5+ years in hospitality, customer service, facilities, or workplace services. Requires team leadership, communication, organization, problem-solving, workplace systems, Microsoft Office, visitor platforms, and social media skills.
Microsoft Office Suite, workplace management systems, visitor management platforms, social media
Ascend: Financial automation platform for insurance payments and premium financing.
4+ YOE4-5 years in enterprise customer success/B2B SaaS, with emphasis on renewals/expansion; fintech or insurance experience; strong communication and leadership.
Bass Pro Shops: Operates outdoor retail stores and manufactures recreational fishing boats.
2+ YOEHigh school diploma or equivalent and 2–4 years of retail sales experience required. Supervisory experience preferred; requires customer service, product knowledge, reporting, presentation, and point-of-sale system skills.
PC, Electronic Point of Sale, Inventory Management Systems
MGT Insurance: AI-driven neo-insurer providing commercial insurance for small businesses.
5+ YOE3+ Mgmt5+ years experience with 3+ years leading customer service teams; experience with Intercom and CS tech stacks, strong data fluency, communication, and leadership skills; comfortable adopting AI tools.
San Francisco Compute Company: Operate a liquid marketplace for trading GPU compute contracts.
5+ YOERequires 5+ years in customer, technical support, or customer success, team leadership, support operations building, metrics expertise, AI tooling familiarity, and technical customer experience.
Dubuque or Waterloo or San Francisco or Los Angeles
OnsiteFull Time
PetSmart: Retailer of pet supplies and provider of animal care
2+ YOE2+ years retail experience, leadership experience preferred, full-time availability including evenings/weekends/holidays, proficient with computer applications, strong communication, ability to work under pressure, strong organization.
Hercules: AI-powered platform for building applications and websites.
Manage and run customer support, resolve tier 1-3 tickets, build and maintain knowledge bases and AI automations, strong communication, Stripe experience, prior support and people management experience.
Dunn-EdwardsTokyo Stock Exchange: 4612: Manufactures and distributes architectural and industrial paints and coatings.
High school diploma/GED, valid driver\u0000s license, experience in customer service/retail, ability to perform supervisory duties, point-of-sale operation, clear written/verbal communication, ability to lift up to 75 lbs.
Renesas ElectronicsTokyo Stock Exchange: 6723: Designs and manufactures semiconductors for automotive and industrial systems.
15+ YOE15+ years semiconductor experience; strong knowledge of power architecture and datacenter power products; experience with multiphase VRs and embedded SoCs; excellent technical and executive communication; Bachelor's required, Master's in power engineering preferred.
San Francisco or Norfolk or San Diego or Honolulu or United States
$100k-$150k/yrHybridFull Time
Sofar Ocean: A building marine hardware and software to provide ocean intelligence and support operational decision-making.
5+ YOE5+ years working with the U.S. DoD, active SECRET clearance, U.S. citizenship, experience deploying technologies in theater, strong communication and problem-solving, willingness to travel extensively.