317 customer experience lead jobs at 164 companies in Roberts, WI
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Customer Experience Team Lead
Blaine, Minnesota, United States
$26-$28/hrOnsiteFull Time
Walters Recycling & Refuse: Family-owned Minnesota waste and recycling serving residential and commercial customers.
3+ YOE3+ years customer service experience (internal) or 5+ years (external); subject-matter expertise in customer service; computer literate in Windows; leadership/management experience preferred; typing and ten-key skills; bachelor's degree preferred.
Desktop computers, Wireless telephone systems, Wireless telephone headsets, Microsoft Exchange Server, Microsoft Outlook, Microsoft Office
Marmon Holdings: Diversified global industrial organization and Berkshire Hathaway.
5+ YOEBachelor's in business/operations/engineering or equivalent experience; 5+ years in customer operations/service delivery; strong customer-facing leadership, diagnostic troubleshooting, systems thinking, cross-functional collaboration, and data-driven decision-making.
Choice Hotels InternationalNYSE: CHH: Public U.S. lodging franchisor serving business and leisure travelers through a portfolio of hotel brands.
15+ YOE15+ years leading digital customer experience, commerce, product, or customer care; proven cross-functional leadership; expertise in digital platforms, personalization, analytics, and service transformation.
PetSmart: Leading North American omnichannel pet retailer.
2+ YOERequires 2+ years of customer-focused retail experience, computer proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
PetSmart: Leading North American omnichannel pet retailer.
2+ YOERequires 2+ years of customer-focused retail experience, computer application proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yrOnsiteFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Inspectorio: AI-powered supply chain management software platform helping brands, retailers, suppliers, and manufacturers manage quality, compliance, and production.
2+ YOEBachelor's degree or equivalent and 2 years related experience; 24 months experience managing IT projects, driving IT product business development, contract changes, and process mapping; proficiency with HubSpot, Totango, Salesforce, Jira, Confluence, Asana, Miro, Figma, BigQuery, Google Cloud Platform, Microsoft Excel, and Google Sheets.
HubSpot, Totango, Salesforce, B2B SaaS, Inspectorio Platform (Sight, Risk, Traceability, Lab Testing), Jira, Confluence, Asana, Miro, Figma, BigQuery, Google Cloud Platform, Microsoft Excel, Google Sheets
Charlotte or Seattle or Arlington or Atlanta or New York City or Denver or Minneapolis or Chicago or San Francisco or Dallas
$170k-$253k/yrOnsiteFull Time
AmazonNASDAQ: AMZN: Multinational technology focused on e-commerce and cloud computing.
Experience presenting to and negotiating with C-level executives and cross-functional stakeholders on sizeable commercial or enterprise deals; 10+ years leading cross-functional deal teams preferred.
Bass Pro Shops: Leading national retailer of outdoor gear and apparel.
2+ YOEHigh school diploma, 2+ years retail sales experience preferred, supervisory experience a plus; strong interpersonal, presentation, and basic math skills required.
Planet FitnessNYSE: PLNT: Leading fitness center franchisor and operator.
Supervisory experience, strong customer service, communication, organizational and leadership skills, basic computer proficiency, honesty and ability to stand and lift up to 50 lbs.
Total Expert: Private SaaS providing customer engagement software for banks, lenders, credit unions, and insurance companies.
8+ YOE4+ Mgmt8+ years in B2B SaaS customer success, account management, or retention; 4+ years leading quota-carrying teams; 3+ years in financial services; retention, renewal, coverage-model, CS platform, forecasting, and executive customer leadership experience.
Event Network: Leading operator of experiential retail at cultural destinations.
Lead barista role with supervisory responsibilities; experience in coffee/food service and retail leadership preferred; strong guest service and team coaching skills.
Sam's Club: -owned membership-only warehouse club serving families and small businesses through U.S. stores and samsclub.com.
0.5+ YOEMust be 18 or older with 6 months of retail experience and 6 months of customer service experience; team leadership and supervision experience preferred.
Running Aces: Private Minnesota casino, hotel, and racetrack serving gamblers, horse-racing fans, diners, and travelers.
1+ YOE1–3 years of casino games experience required. High school diploma or equivalent preferred. Must handle stressful, noisy conditions, remain calm, communicate effectively, and stand for long periods.
Abercrombie & Fitch Co.NYSE: ANF: Global omnichannel specialty retailer of apparel and accessories.
1+ YOEHigh school diploma/ GED preferred; 1 year retail experience preferred; supervisory experience not required; strong customer focus and communication; ability to lead groups.
BCS MN Development LLC: Minnesota franchisee operating Buff City Soap retail Makeries that sell handmade plant-based personal-care products.
Retail management or sales experience preferred; able to communicate effectively; strong leadership and training skills; computer skills with POS system.