411 customer experience lead jobs at 176 companies in Salisbury, NC

1w
Save
Mark Applied
Hide
Customer Experience Lead - Full Time
Charlotte, North Carolina, United States
$14/hr OnsitePart Time
Burlington Stores
Burlington StoresNYSE: BURL: National off-price retail chain offering discounted branded merchandise.
Retail experience preferred; ability to lead, coach, and motivate associates, deliver customer service, resolve concerns, manage front-end operations, and work nights, weekends, and holidays.
1mo
Save
Mark Applied
Hide
Customer Experience Coordinator
Charlotte, North Carolina, United States
$14-$15/hr OnsitePart Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtProvide excellent customer service, lead front-of-store associates, train and coach staff, manage POS/register coverage, flexible schedule including nights/weekends; 1 year retail and 6 months leadership experience.
POS
2mo
Save
Mark Applied
Hide
Customer Experience Manager [HT-1030236]
Greensboro, North Carolina, United States
$95k-$110k/yr RemoteFull Time
VisionSpark
VisionSpark: Boutique executive search firm helping entrepreneurial and mid-sized companies hire culture-aligned executives and key leaders.
5+ YOE5+ Mgmt5+ years leading customer service or technical support teams (5+ people), experience managing remote/international teams, proficiency with Zoho Desk/Salesforce/Zendesk/Microsoft Teams/Zoom, strong leadership and process-improvement skills.
Zoho Desk, Salesforce, Zendesk, Microsoft Teams, Zoom, EOS®
3mo
Save
Mark Applied
Hide
Customer Experience Supervisor I - Deptford Mall
Deptford, New Jersey, United States
$23-$29/hr OnsiteFull Time
JCPenney
JCPenney: Iconic American department store retailer of apparel and home goods.
Supervises customer service in a retail setting; leads and trains associates; manages checkout processes and scheduling; focuses on sales and service excellence.
Point of Sale, POS, Cash Register
1mo
Save
Mark Applied
Hide
PT Customer Lead (539373)
Winston-Salem, North Carolina, United States
OnsitePart Time
Food Lion
Food Lion: Regional grocery chain committed to affordable, fresh food.
Part-time customer-facing lead role in retail store operations; duties include supporting customers and store activities.
2w
Save
Mark Applied
Hide
Member Experience Lead: Keith YMCA
Charlotte, North Carolina, United States
$13/hr OnsitePart Time
YMCA of Greater Charlotte
YMCA of Greater Charlotte: Strengthening community through health, youth development, and social responsibility.
Experience in membership, fitness, front desk, or customer service; proficiency with point-of-sale and CRM systems; strong communication, accuracy, and member onboarding skills.
CRM, Traction Rec, Connect Appointments
1mo
Save
Mark Applied
Hide
PT Customer Lead
Greensboro, North Carolina, United States
OnsiteFull Time
Food Lion
Food Lion: Regional grocery chain committed to affordable, fresh food.
Provide friendly, accurate front-end customer service including cashiering, bagging, and assisting customers; must meet physical requirements and learn technical tasks.
cash register, scanner, lottery machine, calculator, smart devices, computer
1w
Save
Mark Applied
Hide
Customer Success Lead
Charlotte, North Carolina, United States
OnsiteFull Time
Townsquare Interactive
Townsquare InteractiveNYSE: TSQ: A digital marketing committed to helping small businesses build their online presence.
Bachelor’s degree required. Customer success or sales experience preferred, with strong written and verbal communication, follow-up, problem-solving, organization, and client partnership skills.
Business Management Platform (BMP)
3w
Save
Mark Applied
Hide
Retail Customer Service Lead
Lexington, North Carolina, United States
$14-$21/hr OnsiteFull Time
PetSmart
PetSmart: Leading North American omnichannel pet retailer.
2+ YOE2+ years retail customer-focused experience, leadership preferred; full-time availability including evenings, weekends, and holidays; computer proficiency; strong communication; ability to lift up to 50+ lbs.
POS
2d
Save
Mark Applied
Hide
Retail Customer Service Lead
Winston-Salem, North Carolina, United States
OnsiteFull Time
PetSmart
PetSmart: Leading North American omnichannel pet retailer.
2+ YOERequires 2+ years of customer-focused retail experience, full-time availability, schedule flexibility, computer proficiency, strong communication and organizational skills, and ability to lift up to 50 pounds.
Point-of-sale (POS) systems
1mo
Save
Mark Applied
Hide
Lead Customer Service Representative
Indian Land, South Carolina, United States
OnsiteFull Time
Circle K
Circle KToronto Stock Exchange: ATD: Operates a chain of convenience stores and fuel stations.
Provide fast, friendly customer service, run register/cashier, sell products, lead shifts, perform physical tasks (lifting, stocking), high school preferred.
3mo
Save
Mark Applied
Hide
Lead Customer Service Advisor
Gastonia, North Carolina, United States
$11-$18/hr OnsiteFull Time
Pep Boys
Pep Boys: Automotive aftermarket service and retail chain.
3+ YOEHigh school diploma, 3-5 years service industry experience, valid driver’s license, automotive knowledge, strong leadership and communication skills.
POS systems, Retail software, Microsoft Office
3d
Save
Mark Applied
Hide
Customer Service Lead
Charlotte, North Carolina, United States
OnsiteFull Time
Mallard Creek Polymers
Mallard Creek Polymers: Private specialty chemical manufacturer of water-based emulsion polymers for adhesives, coatings, packaging, construction, textiles, and paper.
5+ YOE2+ MgmtAssociate's degree or equivalent experience, 5+ years in customer service, order management, or supply chain, and 2+ years of leadership experience. Requires EDI and ERP systems experience.
Electronic Data Interchange (EDI), ERP, JDE, SAP, Oracle, Microsoft Dynamics, Microsoft Excel
1mo
Save
Mark Applied
Hide
Lead Maitre D' / Guest Experience Supervisor
Charlotte, North Carolina, United States
OnsitePart Time
Squeeze
Squeeze: A privately held U.S. massage franchise serving guests with app-based booking, personalized therapy, and memberships.
2+ YOE2+ years hospitality or customer service leadership; supervisory experience; conflict resolution, scheduling, POS and scheduling software experience; Zendesk a plus.
Zendesk, POS, Squeeze app
4w
Save
Mark Applied
Hide
Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
Accenture
AccentureNYSE: ACN: Global professional services delivering 360° value.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
1mo
Save
Mark Applied
Hide
Customer Service Team Lead
Charlotte, North Carolina, United States
HybridFull Time
Ameriprise Financial, Inc.
Ameriprise Financial, Inc.NYSE: AMP: Diversified financial services providing financial planning, advice, and asset management.
3+ YOEHigh school/GED, 3–5 years customer service experience, coaching/leadership experience, knowledge of customer service operations and regulations, strong communication and organizational skills, active Series 7 and Series 63 required.
1mo
Save
Mark Applied
Hide
Customer Sales Lead, Food Lion
Charlotte or Salisbury or Camden
$118k-$162k/yr RemoteFull Time
Campbell Soup Company
Campbell Soup CompanyNYSE: CPB: Iconic global manufacturer of food, snacks, and beverages.
6+ YOEBachelor's degree and 6+ years CPG sales or category management experience; strong P&L, trade, forecasting, category and shopper management skills; ability to travel for customer meetings.
E4
3mo
Save
Mark Applied
Hide
Shift Lead
High Point, North Carolina, United States
OnsiteFull Time
Whistle Express Car Wash
Whistle Express Car Wash: Provides express car wash and professional vehicle detailing services.
Experience leading a fast-paced team; strong customer service; basic safety and operations knowledge.
2d
Save
Mark Applied
Hide
Customer Service Representative
Winston-Salem, North Carolina, United States
OnsiteFull Time
Bunzl
BunzlLondon Stock Exchange: BNZL: Global distribution and services group for essential business supplies.
3+ YOEHigh school diploma required; bachelor's degree preferred. Requires 3+ years in customer service or call centers, team leadership experience, strong communication, problem-solving, multitasking, and Windows, Outlook, Word, and Excel experience.
Microsoft Windows, Microsoft Outlook, Microsoft Word, Microsoft Excel
3d
Save
Mark Applied
Hide
Lead Retail Customer Service Associate
Charlotte, North Carolina, United States
$18-$24/hr OnsiteFull Time
FedEx Office
FedEx Office: Print, copy, packing, and shipping service serving businesses and consumers.
2+ YOERequires a high school diploma or equivalent, 2+ years of specialized experience, strong verbal and written communication, customer service, production, shipping, and team leadership skills.
Point of Sale (POS)