Retail experience preferred; ability to lead, coach, and motivate associates, deliver customer service, resolve concerns, manage front-end operations, and work nights, weekends, and holidays.
VisionSpark: Boutique executive search firm helping entrepreneurial and mid-sized companies hire culture-aligned executives and key leaders.
5+ YOE5+ Mgmt5+ years leading customer service or technical support teams (5+ people), experience managing remote/international teams, proficiency with Zoho Desk/Salesforce/Zendesk/Microsoft Teams/Zoom, strong leadership and process-improvement skills.
Zoho Desk, Salesforce, Zendesk, Microsoft Teams, Zoom, EOS®
JCPenney: Iconic American department store retailer of apparel and home goods.
Supervises customer service in a retail setting; leads and trains associates; manages checkout processes and scheduling; focuses on sales and service excellence.
YMCA of Greater Charlotte: Strengthening community through health, youth development, and social responsibility.
Experience in membership, fitness, front desk, or customer service; proficiency with point-of-sale and CRM systems; strong communication, accuracy, and member onboarding skills.
Food Lion: Regional grocery chain committed to affordable, fresh food.
Provide friendly, accurate front-end customer service including cashiering, bagging, and assisting customers; must meet physical requirements and learn technical tasks.
Townsquare InteractiveNYSE: TSQ: A digital marketing committed to helping small businesses build their online presence.
Bachelor’s degree required. Customer success or sales experience preferred, with strong written and verbal communication, follow-up, problem-solving, organization, and client partnership skills.
PetSmart: Leading North American omnichannel pet retailer.
2+ YOE2+ years retail customer-focused experience, leadership preferred; full-time availability including evenings, weekends, and holidays; computer proficiency; strong communication; ability to lift up to 50+ lbs.
PetSmart: Leading North American omnichannel pet retailer.
2+ YOERequires 2+ years of customer-focused retail experience, full-time availability, schedule flexibility, computer proficiency, strong communication and organizational skills, and ability to lift up to 50 pounds.
Circle KToronto Stock Exchange: ATD: Operates a chain of convenience stores and fuel stations.
Provide fast, friendly customer service, run register/cashier, sell products, lead shifts, perform physical tasks (lifting, stocking), high school preferred.
Pep Boys: Automotive aftermarket service and retail chain.
3+ YOEHigh school diploma, 3-5 years service industry experience, valid driver’s license, automotive knowledge, strong leadership and communication skills.
Mallard Creek Polymers: Private specialty chemical manufacturer of water-based emulsion polymers for adhesives, coatings, packaging, construction, textiles, and paper.
5+ YOE2+ MgmtAssociate's degree or equivalent experience, 5+ years in customer service, order management, or supply chain, and 2+ years of leadership experience. Requires EDI and ERP systems experience.
Electronic Data Interchange (EDI), ERP, JDE, SAP, Oracle, Microsoft Dynamics, Microsoft Excel
Squeeze: A privately held U.S. massage franchise serving guests with app-based booking, personalized therapy, and memberships.
2+ YOE2+ years hospitality or customer service leadership; supervisory experience; conflict resolution, scheduling, POS and scheduling software experience; Zendesk a plus.
Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yrOnsiteFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
3+ YOEHigh school/GED, 3–5 years customer service experience, coaching/leadership experience, knowledge of customer service operations and regulations, strong communication and organizational skills, active Series 7 and Series 63 required.
Campbell Soup CompanyNYSE: CPB: Iconic global manufacturer of food, snacks, and beverages.
6+ YOEBachelor's degree and 6+ years CPG sales or category management experience; strong P&L, trade, forecasting, category and shopper management skills; ability to travel for customer meetings.
BunzlLondon Stock Exchange: BNZL: Global distribution and services group for essential business supplies.
3+ YOEHigh school diploma required; bachelor's degree preferred. Requires 3+ years in customer service or call centers, team leadership experience, strong communication, problem-solving, multitasking, and Windows, Outlook, Word, and Excel experience.
Microsoft Windows, Microsoft Outlook, Microsoft Word, Microsoft Excel
FedEx Office: Print, copy, packing, and shipping service serving businesses and consumers.
2+ YOERequires a high school diploma or equivalent, 2+ years of specialized experience, strong verbal and written communication, customer service, production, shipping, and team leadership skills.