54 customer experience lead jobs at 39 companies in Seaside, CA
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Director of Customer Experience
Watsonville, California, United States
$136k-$158k/yrRemoteFull Time
Nordic Naturals: Produces and sells omega-3 fish oils and health supplements.
5+ YOE5+ MgmtBachelor's degree in business or related field, or equivalent experience, plus 5+ years leading customer service operations. Requires advanced SAP expertise, support-platform experience, strategic leadership, KPI/OKR development, and strong communication.
SAP, AI, automation, ticketing platforms, support platforms, OKRs, KPIs
lululemonNASDAQ: LULU: Designs and retails technical athletic apparel and lifestyle products.
1+ YOERequires 1 year of retail or customer experience, some leadership, mentoring, or delegation experience, legal work authorization, and reliable transportation to the assigned store.
Walgreens: Retail pharmacy providing prescriptions and health and wellness products.
1+ YOERequires one year of leadership, supervisory, or retail key-holder experience and fluency in spoken and written English. PTCB or pharmacy license may be required by state.
Extended Stay America: Operates and manages a nationwide chain of extended-stay hotels.
Prior hotel experience, high school diploma/GED, ability to supervise 8–15 hourly associates, operate property management systems, strong English communication, and basic math skills.
PetSmart: Retailer of pet food, supplies, and professional pet services.
2+ YOE2+ years retail supervisory experience, full-time availability with evenings/weekends/holidays, strong communication, organizational skills, and proficiency with computer and POS systems.
KindPeoples: A cannabis retailer providing premium products and education services.
1+ YOEHigh school diploma/GED, 1–3 years of retail or customer service experience, advanced Microsoft Excel and Microsoft Word skills, age 21+, and ability to pass a criminal background check.
Läderach: Swiss manufacturer and retailer of premium fresh chocolates.
1+ YOEAt least 1 year of retail sales or similar customer-focused experience, strong interpersonal and communication skills, scheduling flexibility, attention to detail, and ability to lift 15–40 pounds.
Läderach: Swiss family-owned producer and retailer of premium fresh chocolates.
1+ YOEAt least 1 year of retail sales or similar fast-paced customer-focused experience, strong interpersonal and communication skills, scheduling flexibility, attention to detail, and ability to lift 15–40 pounds.
Vuori: Designs and sells performance athletic and lifestyle apparel.
Requires weekend and holiday availability, punctuality, customer relationship skills, multitasking, fast learning, organization, communication, initiative, accountability, and responsiveness to feedback.
Pet Food Express: Retail chain selling premium pet food and animal supplies.
1+ YOE1+ year keyholder/leadership experience in retail, strong sales focus, ability to lift 35 lbs, flexible schedule including weekends/evenings, dependable and customer-focused.
Quality Home Services: Installs and services home solar, water, and generator systems.
2+ YOEHigh school diploma or GED, minimum 2 years work experience (1 year customer service), strong communication, multitasking, ability to travel between store locations, and meet production targets.
Indochino: Provides made-to-measure custom menswear and apparel.
1+ YOERequires 1+ year retail or customer service experience, sales target success, leadership skills, menswear and tailoring knowledge, communication skills, flexibility, and proficiency in iOS and MS Office.
Goodwill Central Coast: Provides vocational training and employment services through retail operations.
0.5+ YOEHigh school diploma or equivalent preferred; six months clerical, processing, or shipping/receiving experience; typing speed of 40 words per minute; computer, online sales, photography, and customer service skills.
ShopGoodwill.com, eBay, E-books, Google, Amazon, Microsoft products, digital camera, bar code scanner, shipping scale, forklift, hand truck
Shoe PalaceLondon Stock Exchange: JD: A nationwide athletic footwear and apparel retailer with stores and an online presence.
2+ YOE2+ MgmtRequires age 18+, weekend open availability, strong sales and customer service skills, confidence, and leadership ability. Experience in cashiering, customer service, and leadership is preferred.
FACE FOUNDRIÉ: Operates a modern facial bar providing accessible skincare services.
1+ YOERequires esthetician license, 1-2 years leadership/esthetician experience preferred, availability for nights and weekends, ability to meet sales and service benchmarks.
Fooda: Provides restaurant-catered lunch programs for corporate office employees.
Hospitality or events experience preferred; customer-service orientation; comfortable with onsite setup/teardown, cash handling, basic POS troubleshooting, and working a 9am–3pm schedule; ability to travel locally by car.
Road Runner Sports: Retailer of athletic footwear and apparel for active lifestyles.
Retail leadership with customer-focused selling, coaching, visual merchandising, inventory and operational execution; high school diploma and ability to work flexible hours required.
United Site Services: Provides portable sanitation, temporary fencing, and site equipment rentals.
Supervisory experience with strong Microsoft Office, clerical and administrative skills, organization, written/verbal communication, analytical attention to detail, customer service, teamwork, and problem solving.
J.JillNYSE: JILL: Retailer of women's apparel, footwear, and accessories.
1+ YOE1+ year retail sales experience, strong customer service and communication, ability to coach and support team, flexible schedule including weekends/evenings/holidays.