623 customer experience lead jobs at 299 companies in Sharon, MA
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Customer Experience Lead
Medford, Massachusetts, United States
$21/yrOnsiteFull Time
Theory Wellness: Employee-owned East Coast cannabis cultivating, manufacturing, and selling medical and recreational cannabis products.
2+ YOERequires 2–3 years of retail leadership or customer experience in a high-volume environment, POS experience, team coaching ability, strong communication, emotional intelligence, and background-check eligibility.
1+ YOEOne or more years of retail experience preferred; requires customer service, associate leadership, communication, problem-solving, organization, flexibility, and operational accuracy.
Tysons or New York City or Los Angeles or Houston or Chicago or Atlanta or Boston or Philadelphia
OnsiteFull Time
Sloomoo Institute: Interactive slime-experience serving children and adults with sensory play, custom slime, events, and slime products.
Requires guest-facing operational management experience in hospitality, entertainment, museums, live events, or similar settings; strong communication, organization, time management, and fast-paced problem-solving skills.
Microsoft Office, Google Suite, Slack, Project Management systems
Equinox Group: Luxury fitness and lifestyle operating premium clubs and studios.
1+ YOEMinimum 1 year of customer service or related experience, strong communication skills, computer literacy, flexible availability, and CPR/AED certification or willingness to obtain it.
lululemonNASDAQ: LULU: Innovative performance apparel for athletic pursuits.
1+ YOERequires 1 year of retail or customer experience, some experience leading, mentoring, or delegating, legal work authorization, and reliable transportation. High school diploma/GED and sales leadership experience are preferred.
Team Lead, Payment Experience, Americas (Customer Support)
Boston, Massachusetts, United States
$55k-$65k/yrHybridFull Time
FlywireNasdaq Global Select Market: FLYW: Public global payments and software helping education, healthcare, travel, and B2B organizations collect complex payments.
4+ YOERequires 4+ years in customer support, informal leadership or mentoring experience, strong English communication, analytical skills, CRM and Microsoft Office familiarity, and payment-related experience preferred.
Microsoft Office, CRM, Zendesk, Google Workspace, Looker
AutoCamp: Private outdoor hospitality brand providing upscale glamping stays for leisure and group travelers near iconic nature destinations.
2+ YOERequires 2+ years in hotel front desk or supervisory hospitality roles, PMS/POS proficiency, leadership and communication skills, multitasking ability, and flexible availability for nights, weekends, and holidays.
Property Management System (PMS), Point of Sale (POS), Google Suite
Member Experience Lead - Wimbledon Tennis & Pickleball Club
Walpole, Massachusetts, United States
$19-$25/hrOnsiteFull Time, Part Time
Wimbledon Tennis & Pickleball Club: A Massachusetts operator of family entertainment, fitness, tennis, and real-estate businesses serving families and communities.
Customer service, hospitality, or club/fitness operations experience preferred; leadership a plus. Requires scheduling and basic computer skills, social media familiarity, and evening/weekend availability. CPR/AED preferred.
JCPenney: Iconic American department store retailer of apparel and home goods.
Lead and coach store associates and cashiers, drive customer service and sales, manage scheduling, hiring, training, and checkout operations, and monitor POS productivity metrics.
PetSmart: Leading North American omnichannel pet retailer.
2+ YOE2+ years retail customer service experience, leadership preferred, full-time availability including evenings/weekends/holidays; proficiency with POS/computer applications; strong communication, organizational, and physical ability to lift up to 50+ lbs.
PetSmart: Leading North American omnichannel pet retailer.
2+ YOEMinimum 2 years retail experience, leadership preferred; full-time availability including evenings, weekends and holidays; computer and POS proficiency; strong written and verbal communication; ability to lift up to 50+ lbs.
Pep Boys: Automotive aftermarket service and retail chain.
3+ YOEHigh school diploma or equivalent; 3-5 years service industry experience; valid driver's license; knowledge of automotive service and customer service best practices; ability to work days, nights, weekends, holidays.
Trinity Solar: Private residential solar installer and roofing contractor serving homeowners across nine U.S. states.
Customer service experience preferred; requires strong communication, organizational, time management, decision-making, problem-solving, and Microsoft Office proficiency. Salesforce experience preferred.
Lawn Doctor of Bridgewater: Independent New Jersey Lawn Doctor franchise providing lawn care, tree-and-shrub, weed, and pest-control services.
Customer service experience with strong communication; computer skills (Word/Excel); able to learn software; able to work 8am-4pm Mon-Fri; hourly pay 18-25; part-time considered.
Emburse: Private fintech SaaS helping businesses, public agencies, and nonprofits manage travel, expenses, invoices, payments, and spend.
5+ YOE5+ years in information security compliance or vendor risk; working knowledge of SOC 2, ISO 27001, NIST, GDPR, CCPA; experience with high-volume DDQ workflows; strong written communication and organization; proficiency with RFPIO.
Campbell Soup CompanyNYSE: CPB: Iconic global manufacturer of food, snacks, and beverages.
6+ YOEBachelor's degree, 6 years CPG sales or customer-facing commercial experience, proven ability to deliver net sales and profit targets, trade management and promotional planning experience, strong analytical skills with Circana/NielsenIQ and retailer POS, negotiation and presentation skills.
AmeriVet: Network of veterinary practices providing clinical and operational support.
3+ YOE1+ MgmtHigh school diploma, 3+ years customer service experience, 1+ year veterinary experience, communication and organizational skills, and knowledge of animal handling, patient care, and veterinary medications.
Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yrOnsiteFull Time
AccentureNYSE: ACN: Global professional services delivering 360° value.
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.