370 customer experience lead jobs at 179 companies in Sumner, WA
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Customer Experience Lead - Full Time
Edmonds, Washington, United States
$18/hr OnsitePart Time
Customer-service focused leader with coaching ability, strong communication and problem-solving, retail experience preferred, flexible to work nights/weekends/holidays.
2mo
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Customer Experience & Growth Lead
Kirkland, Washington, United States
$60k-$70k/yr OnsiteFull Time
Leading a team to deliver exceptional guest experiences, sell and cross-sell memberships/leagues/events, oversee simulator operations, work evenings/weekends/holidays, and perform guest-facing and light administrative duties.
1w
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Guest Experience Lead | Bellevue Square
Bellevue, Washington, United States
$24-$28/hr OnsiteFull Time
1+ YOERequires 1 year of retail or customer experience, experience leading, mentoring, or delegating, legal work authorization, and reliable transportation to the assigned store.
3mo
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Customer Experience & AI Operations Lead | Seattle
Seattle, Washington, United States
$80k-$130k/yr OnsiteFull Time
3+ YOE3+ Mgmt3+ years in customer support/ops leadership; proven track record in scaling CS while improving CSAT; strong AI/automation mindset
AI tools, Chatbots, Workflow automation, SQL, BI tools
1w
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Lead Customer Service Representative
Seattle, Washington, United States
$23/hr OnsiteFull Time
Customer service, retail, sales, or cashiering experience preferred. Requires customer care, communication, teamwork, quick decision-making, physical stamina, and ability to lead and supervise shifts.
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3w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
2w
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Lead Customer Success Engineer
Bellevue, Washington, United States
$139k-$170k/yr HybridFull Time
3+ YOERequires 3+ years in customer success, solutions engineering, technical consulting, service management, or related customer-facing roles; workshop, consulting, executive engagement, SaaS, ITIL, analytics, AI, and stakeholder management experience.
ITSM, ESM, ITAM, ITOM, AI, SaaS, ITIL, workflow automation, analytics, integrations
4d
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Lead Customer Success Manager
Seattle or Bellevue
$135k-$140k/yr OnsiteFull Time
Requires strong product knowledge, analytical and critical-thinking skills, data interpretation, executive communication, relationship building, cross-functional collaboration, organization, and prioritization. SaaS or customer-facing experience preferred.
CRM, Data analytics platforms
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Lead Customer Service Advisor
Kent, Washington, United States
$17-$22/hr OnsiteFull Time
3+ YOEHigh school diploma, 3+ years service industry experience, valid driver’s license, strong customer service and communication skills, ability to lift 50 lbs, mentor staff, perform store opening/closing and use computers to enter information.
2mo
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Marina Lead - (Customer Service Assistant III)
Tacoma, Washington, United States
$20-$23/hr OnsitePart Time
2+ YOEMust be 18+, 2 years customer service or cash-handling experience, supervise staff, handle cash/POS, perform light custodial/maintenance, lift up to 50 lbs, provide first aid/CPR; WA Food Handlers and Boaters Education cards preferred.
2mo
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Customer Retention Lead, Amazon Leo
Bellevue, Washington, United States
$136k-$184k/yr OnsiteFull Time
5+ YOE5+ years in product/program management, with experience in retention and churn, Bachelor's degree, senior leadership influence, data-driven decision making.
Data Analysis, A/B Testing, SQL, Python, Product Management Tools
3mo
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Lead
Redmond, Washington, United States
$17-$19/hr OnsiteFull Time
Leadership and customer service experience; able to work in a fast-paced environment; dependable and customer-focused; flexible weekends/holidays.
1w
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Lead Customer Service Representative
Salt Lake City or Seattle or Phoenix or Los Angeles or San Francisco or Denver or Washington or Miami or Atlanta or Chicago or Indianapolis or New Orleans or Boston or Minneapolis or Kansas City or Albuquerque or New York City or Oklahoma City or Portland or Austin
$64k-$83k/yr FieldTemporary
1+ YOEOne year of specialized experience equivalent to GS-09, including team oversight, work-product review, financial-document analysis, and program data reporting; or qualifying graduate education in a related field.
USA Hire, USAJOBS
3w
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Associate Director of Hospitality & Visitor Experience
Seattle, Washington, United States
$109k/yr HybridFull Time
6+ YOE6+ MgmtBachelor's or equivalent; 6+ years progressive leadership in visitor experience/hospitality/operations; experience leading managers, strategic-to-operational translation, budget oversight, strong communication and coaching skills; ability to pass background check.
Microsoft Office Suite, Google Workspace, Tessitura
1mo
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Shift Lead
Bellevue, Washington, United States
$19-$22/hr OnsitePart Time
1+ YOE1+ year leadership or key-holder retail experience, fluent English, ability to perform cash handling, customer service, inventory and basic bookkeeping tasks; maintain required pharmacy certification/license as state-required.
2d
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Lead Customer Marketing Manager
San Francisco or New York City or Seattle
$174k-$215k/yr OnsiteFull Time
8+ years of customer or growth marketing experience, preferably in B2B SaaS; cross-functional campaign experience; multi-channel GTM expertise; automation and workflow skills; BA required.
AI, QSBS, Carta Total Compensation (CTC), Equity Advisory, Customer Success Managers (CSM), Marketing Ops, Research and Development (R&D), Go-to-Market (GTM), B2B SaaS, AI and automation platforms
4d
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Lead Digital Customer Growth
Bothell or Dallas or Atlanta
$128k-$216k/yr OnsiteFull Time
5+ YOERequires 5+ years in digital growth, strategy, business analysis, product management, ecommerce, customer experience, or related fields; Agile delivery, requirements documentation, analytics, KPI, and executive communication experience.
PI Planning, Figma
3mo
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Pet Resort Team Lead
SeaTac, Washington, United States
$22-$28/hr OnsiteFull Time
1+ YOEExperience working with dogs in group settings, ability to lead and guide staff, valid driver's license and ability to operate company vehicles, flexible availability including weekends/holidays, ability to work on feet and support occasional overnight shifts.
1mo
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Customer Service Representative (4653)
Tacoma, Washington, United States
$20/hr OnsiteFull Time
Provide friendly phone-based customer support, schedule and confirm service appointments, make outbound calls to leads, navigate multiple screens, and communicate with empathy.
3mo
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Lead Carpenter
Seattle, Washington, United States
$34-$41/hr OnsiteFull Time
5+ YOE2+ Mgmt5+ years of hands-on carpentry experience; strong residential construction knowledge; ability to lead a small crew; good communication and customer service.
Carpentry tools, Power tools, Measuring tools
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