585 customer experience lead jobs at 267 companies in Tennessee
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Customer Experience Lead - Full Time
Knoxville, Tennessee, United States
$14/hr OnsitePart Time
One or more years of retail experience preferred; requires customer service, leadership, communication, problem-solving, organization, flexibility, and operational accuracy.
3w
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Remote Customer Experience Team Lead
Chattanooga or United States
RemoteFull Time
Legally authorized to work in the United States; reliable high-speed internet, Windows-based computer with webcam, professional home office, communication, leadership, organization, and problem-solving skills.
Zoom, Windows
3mo
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Customer Experience Lead (CXL) - Nashville, TN
Nashville, Tennessee, United States
$16-$17/hr OnsiteFull Time
1+ YOE1+ year retail or customer service experience; reliable, strong communication and problem-solving skills; ability to lift 40 lbs and stand for extended periods; flexible availability including evenings, weekends, and holidays.
3w
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PT Customer Lead (540520)
Maryville, Tennessee, United States
OnsitePart Time
Providing customer service and leading retail operations on a part-time basis.
3w
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PT Customer Lead
Maryville, Tennessee, United States
OnsitePart Time
High school diploma preferred; strong communication and customer service skills; ability to lift up to 50–75 lbs occasionally and stand continuously; ability to operate register and handle cash; meet minimum age requirements.
cash register, scanner, calculator, lottery machine, computer, smart devices
1w
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Guest Experience Lead | The Streets of Indian Lake Pop-Up
Hendersonville, Tennessee, United States
$22-$27/hr OnsiteFull Time
1+ YOERequires 1 year of retail or customer experience, leadership or mentoring experience, legal work authorization, and reliable transportation. High school diploma/GED and sales leadership experience are preferred.
2d
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Retail Customer Service Lead
Mount Juliet, Tennessee, United States
$14-$19/hr OnsiteFull Time
2+ YOERequires 2+ years of customer-focused retail experience, computer application proficiency, strong communication and organizational skills, flexibility for evenings, weekends, holidays, and ability to lift up to 50 pounds.
Point-of-sale (POS) systems
3d
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Retail Customer Service Lead
Mount Juliet, Tennessee, United States
OnsiteFull Time
2+ YOERequires 2+ years of customer-focused retail experience, computer application proficiency, strong communication and organizational skills, schedule flexibility, and ability to lift up to 50 pounds.
point-of-sale (POS) systems
5d
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Customer Service Team Lead
Alaska or Arizona or Arkansas or California or Colorado or Florida or Georgia or Idaho or Iowa or Kansas or Kentucky or Maine or Michigan or Minnesota or Missouri or Montana or Nevada or New Hampshire or New Mexico or North Carolina or Oklahoma or Oregon or South Carolina or South Dakota or Tennessee or Texas or Utah or Washington or Wisconsin
$80k-$118k/yr RemoteFull Time
3+ YOE3+ MgmtBachelor's degree or four years of experience, plus three years each in management or leadership and operations. Requires systems familiarity, quality and production management experience, auditing knowledge, and virtual employee leadership.
LEAN
4mo
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Guest Experience Manager
Whitwell, Tennessee, United States
$80k-$100k/yr OnsiteFull Time
5+ YOE3+ Mgmt5+ years in high-touch service; 3+ years leading guest-facing teams onsite; experience managing multiple guest journey touchpoints; experience building SOPs, staffing schedules, and service processes; experience with CRM and guest feedback tools.
CRM, Guest Messaging
2w
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Lead Director, Commercial Member Experience
Hartford or Idaho or Arkansas or Texas or Georgia or Montana or Iowa or Wisconsin or Oregon or Washington or New York or Spain or District of Columbia or Connecticut or Nebraska or Rhode Island or Tennessee or Kentucky or Ohio or West Virginia or Maryland or Massachusetts or South Carolina or Missouri or Utah or Arizona or South Dakota or Pennsylvania or New Hampshire or Vermont or Minnesota or New Mexico or Michigan or California or Maine or North Dakota or Kansas or New Jersey or Indiana or Nevada or Louisiana or Mississippi or Oklahoma or Alabama or Virginia or Illinois or North Carolina or Colorado or Florida or Wyoming or Delaware
$100k-$232k/yr HybridFull Time
10+ YOERequires 10+ years in customer, member, digital, product experience, or communications strategy; healthcare or payer experience; strategic portfolio leadership; executive communication; and cross-functional influence.
5d
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Digital Support Experience Manager
Knoxville, Tennessee, United States
OnsiteFull Time
Bachelor’s degree or equivalent experience; experience leading digital customer experience, Voice of Customer, journey mapping, content, analytics, AI, cross-functional projects, and high-performing teams; advanced Jira and Microsoft 365 knowledge.
Jira, Microsoft 365, Content Management Systems (CMS), conversational AI, AI, automation, analytics
2w
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Customer Sales Lead- Dollar General
Goodlettsville or Nashville
$142k-$177k/yr OnsiteFull Time
Customer, account, or retail sales management experience in CPG; strong financial, trade, negotiation, presentation, and customer management skills; autonomous planning; willingness to travel 10–20%.
2w
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Customer Sales Lead- Dollar General
Nashville, Tennessee, United States
$142k-$177k/yr OnsiteFull Time
Customer, account, or retail sales management experience in CPG; strong financial and customer-management skills; autonomous planning; willingness to travel 10–20%; Nashville residence or relocation openness.
401k
1mo
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
1mo
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Lead Customer Service Advisor
Murfreesboro, Tennessee, United States
$11-$18/hr OnsiteFull Time
3+ YOE3-5 years service experience, high school diploma or equivalent, valid driver\u0002s license, strong customer service, mentoring, conflict resolution, and automotive service knowledge.
2w
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AVP CX Experience Design
Chattanooga or Portland or Atlanta
$134k-$274k/yr HybridFull Time
10+ YOE5+ MgmtBachelor's degree in a relevant field, 10+ years in CX or experience design, and 5+ years leading teams and enterprise-wide customer experience initiatives.
Voice of Customer
3mo
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Shift Lead
Kingsport, Tennessee, United States
OnsiteAll Commitments Available
Experience leading a team preferred; ability to engage customers, oversee operations, and ensure safety. Strong communication and leadership skills.
2mo
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Lead Customer Service Representative
Hendersonville, Tennessee, United States
$20-$25/hr OnsiteFull Time
2+ YOEMinimum two years administrative experience, strong written and verbal communication, detail-oriented with data entry skills, positive attitude, team player able to work independently.
1w
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Customer Representative
Jefferson City or Morristown or Tennessee
$60k-$100k/yr OnsiteFull Time
No experience required; paid training provided. Seeking friendly, coachable, motivated, organized candidates comfortable communicating with customers and following up on leads.
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