259 customer experience lead jobs at 134 companies in Ware, MA
4w
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Customer Experience Lead - Full Time
Manchester, Connecticut, United States
$18/hr OnsiteFull Time
Deliver excellent customer service, lead and coach associates, support front-end operations, strong communication and problem-solving; 1+ year retail experience preferred; flexible to work nights/weekends/holidays.
1d
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Guest Experience Lead | Westfarms Mall
Farmington, Connecticut, United States
$23-$26/hr OnsiteFull Time
1+ YOERequires 1 year of retail or customer experience, plus experience leading, mentoring, or delegating with others. Must be legally authorized to work and have reliable transportation. High school education is preferred.
4w
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Retail Customer Service Lead
Springfield, Massachusetts, United States
OnsiteFull Time
2+ YOE2+ years retail customer experience, leadership preferred; full-time availability including evenings, weekends and holidays; computer proficiency; strong written and verbal communication; ability to lift up to 50 lbs.
POS
4w
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Customer Service Team Lead
Gilsum, New Hampshire, United States
$22-$27/hr OnsiteFull Time
3+ YOE3-5 years customer service experience, experience in sales-support and order processing, supervisory or informal leadership experience preferred, strong communication and computer skills, ability to multitask and work cross-functionally.
Microsoft Office, Microsoft Outlook, SYSPRO ERP, Gorgias, Zendesk
2w
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Lead Director, Commercial Member Experience
Hartford or Idaho or Arkansas or Texas or Georgia or Montana or Iowa or Wisconsin or Oregon or Washington or New York or Spain or District of Columbia or Connecticut or Nebraska or Rhode Island or Tennessee or Kentucky or Ohio or West Virginia or Maryland or Massachusetts or South Carolina or Missouri or Utah or Arizona or South Dakota or Pennsylvania or New Hampshire or Vermont or Minnesota or New Mexico or Michigan or California or Maine or North Dakota or Kansas or New Jersey or Indiana or Nevada or Louisiana or Mississippi or Oklahoma or Alabama or Virginia or Illinois or North Carolina or Colorado or Florida or Wyoming or Delaware
$100k-$232k/yr HybridFull Time
10+ YOERequires 10+ years in customer, member, digital, product experience, or communications strategy; healthcare or payer experience; strategic portfolio leadership; executive communication; and cross-functional influence.
1mo
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Customer Service Team Lead, Full-Time
East Hartford, Connecticut, United States
OnsiteFull Time
2+ YOEHigh school diploma, 2+ years retail sales experience, supervisory experience preferred, proficiency with PC-based systems and point-of-sale, ability to lift up to 100 lbs, strong interpersonal and presentation skills.
2w
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Retail Customer Service Lead
Hudson, Massachusetts, United States
$16-$31/hr OnsiteFull Time
2+ YOERequires 2+ years of customer-focused retail experience, computer proficiency, strong communication and organization skills, schedule flexibility, and ability to lift up to 50 pounds.
Point-of-sale (POS) systems
3w
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Customer Experience and Service Transformation Advisory Senior Manager (Products)
New York or Milwaukee or Dallas or Columbus or Kirkland or Cincinnati or Cleveland or Oklahoma City or Austin or Albany or Chicago or St. Petersburg or Pittsburgh or Hartford or St. Louis or Miami or Raleigh or Minneapolis or Mountain View or Scottsdale or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Walnut Creek or Charlotte or Houston or Arlington or Redmond or Bentonville or Nashville or Detroit
$113k-$338k/yr OnsiteFull Time
8+ YOE8+ years in customer support/experience roles with leadership and selling duties; 5+ years with cloud SaaS, customer service platforms and AI; experience leading large transformations and quantifying business cases.
Salesforce, Dynamics, GenAI, CCaaS, Cloud (SaaS)
5d
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Team Lead
Oakbrook Terrace or Bloomfield or Hartford or Chicago
OnsiteFull Time
3+ YOERequires a high school diploma or equivalent and 3–5 years in customer service, retention, business development, or account management. Microsoft Office experience required; Siebel and database experience is a plus.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Word, Siebel
3mo
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Lead Cashier
Holyoke, Massachusetts, United States
$17-$25/hr OnsiteAll Commitments Available
2+ YOE2 years of relevant work experience or equivalent combination; strong customer service and sales skills; ability to delegate, multi-task, and problem-solve.
Point of Sale system, Apple devices
1mo
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Shift Lead
Farmington, Connecticut, United States
OnsitePart Time
Minimum 1 year retail or customer-facing experience, strong interpersonal and communication skills, reliable and flexible scheduling, attention to detail, ability to lift 15-40 lbs.
3mo
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Lead Instructor
Westborough, Massachusetts, United States
OnsiteFull Time
Lead instructor responsible for teaching classes, delivering great customer service, and maintaining a fun,Safe learning environment for children.
2w
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Shift Lead
Franklin, Massachusetts, United States
$17-$20/hr OnsiteFull Time
1+ YOEOne year of leadership, supervisory, or retail key-holder experience; fluent English; maintain required PTCB certification or state pharmacy license.
PPL
3mo
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Key Lead - Holyoke Mall, Hollister
Holyoke or Massachusetts
$19/hr OnsitePart Time
1+ YOEPart-time retail lead with supervisory experience preferred; high school diploma preferred; strong customer focus and communication skills.
1w
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Team Lead
Natick, Massachusetts, United States
$20-$34/hr OnsitePart Time
High school diploma/GED, strong optical and retail experience, optical theory and merchandise knowledge, communication, math, sales, problem-solving, leadership, training, edging, mounting, and optical measurement experience.
2d
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Sourcing Lead Marketing and Customer Collateral
Johnston or Westwood
$97k-$125k/yr HybridFull Time
3+ YOERequires 3+ years of strategic sourcing or category experience, negotiation leadership, commercial acumen, financial modeling, advanced analytics, cross-functional collaboration, planning, communication, and presentation skills.
5h
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Team Lead-109010
Marlborough, Massachusetts, United States
$21/hr OnsiteFull Time
Prior hotel experience required. High school diploma/GED or equivalent experience required; supervisory experience preferred. Must communicate effectively and oversee 8–15 associates.
Property management system, social media websites
3w
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Bakery Lead Full Time
Framingham, Massachusetts, United States
$19-$24/hr OnsiteFull Time
2+ YOE2+ years bakery/retail/food production experience, ServSafe certification required, knowledge of bakery production and food safety, ability to analyze data, basic computer proficiency (Microsoft Word, Excel, Email).
Microsoft Word, Microsoft Excel, Email
2d
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Store Team Lead - Northampton
Northampton, Massachusetts, United States
$18-$20/hr OnsiteFull Time
High school diploma or equivalent, previous retail experience, eighth-grade math skills, English proficiency, leadership and staff development skills, customer focus, and successful background checks.
2d
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Guest Service Lead
Wethersfield, Connecticut, United States
$20-$22/hr OnsiteFull Time
1+ YOE1+ MgmtRequires 1+ year progressive management experience, leadership and guest service skills, flexible availability, basic POS, scheduling tools, and Microsoft Office proficiency; must be at least 21.
POS systems, scheduling tools, Microsoft Office Suite, inventory management systems
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