496 customer experience manager jobs at 244 companies in Albion, MI
2mo
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JIS Senior Manager of Customer Experience
Lansing, Michigan, United States
$126k-$169k/yr OnsiteFull Time
10+ YOE5+ MgmtBachelor’s degree or 15 years of senior management experience; 10+ years managing cross-functional technical or service teams, large-scale implementations, service desk operations, and stakeholder-facing delivery.
ITIL, ITSM, BI, analytics
6d
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Customer Experience Coordinator
Battle Creek, Michigan, United States
$15-$16/hr OnsitePart Time
1+ YOE0.5+ MgmtRequires flexible availability including nights and weekends, 1 year of retail experience, 6 months of leadership experience, communication and organizational skills, merchandising knowledge, multitasking ability, and ability to train others.
POS
3mo
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Customer Experience Supervisor I - Crossroads Mall
Portage, Michigan, United States
$21-$26/hr OnsiteFull Time
Supervisor role focusing on customer service, coaching, and checkout processes. Prior retail supervisory experience preferred.
2d
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Customer Service Manager
Lansing, Michigan, United States
$81k-$135k/yr HybridFull Time
Experience directing multi-channel customer service across locations and brands, preferably in online industries or regulated gaming. Requires CRM, analytics, reporting, leadership, and communication skills.
Freshdesk, Salesforce
2d
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Assistant Store Manager - Customer Experience
Howell, Michigan, United States
$25-$40/hr OnsiteFull Time
3+ YOERequires 3–5 years of retail leadership or customer-focused experience, full-time flexibility including evenings, weekends, and holidays, computer proficiency, communication, composure, organization, and attention to detail.
3d
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Retail Experience Supervisor
Okemos, Michigan, United States
$20-$29/hr OnsiteFull Time
1+ YOE1+ MgmtRequires 1 year of leadership experience or 6 months as a Best Buy shift lead, plus sales or customer service experience and flexible availability including holidays, nights, and weekends.
1mo
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Consumer Experience Leader (FT)
Lansing, Michigan, United States
$18-$22/hr OnsiteFull Time
Retail supervisory experience preferred; skills in sales, customer service, merchandising, inventory control, loss prevention, staffing, coaching, and POS/Microsoft Office proficiency.
POS Systems, Microsoft Office
1mo
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Customer Service
Holiday City, Ohio, United States
OnsiteFull Time
Provide customer support and account management, process orders and samples, coordinate with production/accounting/shipping, proficient in Microsoft Word/Excel/Outlook and AS400, strong communication and teamwork.
Microsoft Word, Microsoft Excel, Microsoft Outlook, AS400
2mo
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Guest Experience Lead | Eastwood Towne Center
East Lansing, Michigan, United States
$22-$25/hr OnsiteFull Time
1+ YOE1+ year retail or customer experience; some leadership/mentoring experience; legally authorized to work and reliable transportation; availability for varied shifts including weekends and holidays.
6d
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Customer Service Supervisor
Lansing, Michigan, United States
OnsiteFull Time
Bilingual English-Spanish communication, customer interaction, problem-solving, prioritization, and Microsoft Office proficiency required; prior management and leadership experience preferred.
Microsoft Excel, Microsoft Word
1mo
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Customer Service Representative
East Lansing, Michigan, United States
OnsiteFull Time
Associates degree or related insurance experience; strong written and verbal communication, accuracy, attention to detail, time management, ability to work independently and on a team.
3w
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Sr. Coord, Customer Service
Lansing, Michigan, United States
OnsiteFull Time
3+ YOE3+ years customer service/account management or project coordination experience in manufacturing preferred; high school diploma required, Associate preferred; strong communication, organization, and ERP/CRM proficiency.
Microsoft Office, ERP, CRM
1mo
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Customer Support Specialist
Sturgis, Michigan, United States
$18/hr HybridFull Time
Provide phone support, enter data, manage DocuSign and documents, review timesheets and payroll checklists; high school diploma/GED required, associate preferred.
DocuSign
3mo
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Customer Service Representative - State Farm Agent Team Member
Kalamazoo, Michigan, United States
$20/hr OnsiteAll Commitments Available
Provide customer service, manage inquiries, licenses to obtain Property/Casualty and Life/Health, strong communication, self-motivated.
1w
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Customer Onboarding
Santa Fe Springs or Van Buren Charter Township or Indianapolis or Detroit
$45k-$50k/yr HybridFull Time
2+ YOEHigh school diploma required; bachelor's preferred. Requires 2+ years in customer service, sales support, account management, onboarding, operations, or related work, plus strong organization, communication, and detail skills.
Microsoft Office, Microsoft Excel, Microsoft Outlook, Microsoft Word, Smartsheet
3w
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Program Manager
Saline, Michigan, United States
OnsiteFull Time
2+ YOEBachelor's preferred or 5 years' experience; minimum 2 years related manufacturing experience; strong written/verbal communication; customer account and commercial management experience; proficient with Microsoft Excel, Word, PowerPoint.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint
3w
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Program Manager
Portage or Gastonia
HybridFull Time
2+ YOE2+ years program management experience in automotive or heavy-duty industry, bachelor\u0002s in engineering or business preferred (or 5 years related experience), strong customer orientation, project coordination, and Microsoft Office/ERP proficiency.
Microsoft Office, ERP, SAP ERP, xSEP
20h
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Program Manager
Battle Creek, Michigan, United States
OnsiteFull Time
5+ YOEBachelor's degree plus 5 years of related experience or training, or 8 years of automotive product development and program management experience. Requires customer relations and Tier 1 automotive experience.
Microsoft Project
2mo
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Project Manager
Battle Creek or Portage
OnsiteFull Time
5+ YOEFive years of project management experience in automation/control projects; PMI training/PMP; MS Project/GANTT proficiency; strong customer service and communication skills.
MS Project, GANTT charts
1w
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Customer Service - Self Storage Manager
Saline, Michigan, United States
$16/hr FieldFull Time
Customer service or sales experience preferred; valid driver's license and personal vehicle required. Must lift up to 35 pounds and perform outdoor, cleaning, maintenance, payment, and sales duties.
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