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Customer Experience Manager
Irvine, California, United States
$18-$23/hr OnsiteFull Time
Retail management experience preferred; lead front-end operations, manage KPIs, and coach a customer experience team.
1mo
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Customer Experience Manager
Elk Grove Village, Illinois, United States
$120k-$140k/yr OnsiteFull Time
10+ YOELead global customer experience team, develop CX strategy, manage escalations, drive continuous improvement; bachelor\u000degree required, MBA preferred, 10+ years customer service/inside sales management experience.
Microsoft Office, CRM, ERP
1w
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Customer Experience Manager
La Crosse, Wisconsin, United States
$88k-$110k/yr OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree in business, 5+ years customer experience experience, 2+ years management, business and financial acumen, leadership, coaching, and strong communication skills.
2w
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Manager, Customer Experience
Brea, California, United States
$101k-$122k/yr OnsiteFull Time
8+ YOE3+ Mgmt8+ years in customer experience/order management in CPG/food/retail, 3+ years leading managers, deep SAP SD and ERP experience, strong analytics, stakeholder management, and operational strategy skills.
SAP, Sales & Distribution (SD), ERP, SPS Commerce
2mo
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Customer Experience Manager
United States
$60k-$80k/yr RemoteFull Time
5+ YOE5+ years in customer support/experience/operations; proven management of customer-facing teams and outsourced partners; data-driven with CX tech experience; strong communication and leadership.
G Suite, CRM platforms, Analytics / reporting tools, AI tools for CX
2mo
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Customer Experience Manager
Saint Paul, Minnesota, United States
$80k-$95k/yr OnsiteFull Time
4+ YOE4+ MgmtProven customer service leadership with 4+ years of people management; tech-savvy with CRM and automation experience.
CRM tools, Help desk platforms, Automation tools
1w
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Customer Experience Manager
Buena Park, California, United States
$20/hr OnsiteFull Time
2+ YOEHigh school diploma, minimum 2 years management experience, strong communication, multitasking, and customer service skills; ability to move merchandise and work flexible schedule.
1mo
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Manager, Customer Experience
Reno or Ferndale or Atlanta or United States or Canada or Europe
OnsiteFull Time
4+ YOE4+ years in customer service management or logistics, team management experience, familiarity with OMS/WMS/CRM tools, BA preferred, strong communication and process-improvement skills.
OMS, WMS, CRM
3w
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Manager, Customer Experience
New York City, New York, United States
$115k-$140k/yr OnsiteFull Time
6+ YOE2+ Mgmt6+ years in customer-facing roles, 2+ years managing customer-facing teams; strong project management, technical aptitude, communication, process-building, coaching, and data-driven reporting skills.
Gmail, Hiver
2w
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CUSTOMER EXPERIENCE MANAGER
Mooresville, North Carolina, United States
$60k-$86k/yr OnsiteFull Time
5+ YOE5+ MgmtBachelor's degree (or equivalent), 5+ years progressive experience in customer experience/service management or related field, supervisory and project management experience, CRM and performance measurement experience, strong communication and strategic planning skills.
customer relationship management (CRM)
3w
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Customer Experience Manager
Austin, Texas, United States
HybridFull Time
3+ YOE3–7 years in customer success, account management, project management, or sales (SaaS/cybersecurity preferred). Familiarity with Salesforce and customer success tools, strong project management, communication, and problem-solving skills. Bachelor’s degree preferred.
Salesforce, GUIDEcx, Planhat
1d
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Customer Experience Manager
United States
$85k-$105k/yr RemoteFull Time
Experience managing customer experience/support teams, technical fluency (Zendesk), strong communication, troubleshooting, feedback tracking, and empathy in high-growth environments.
Zendesk
2w
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Customer Experience Manager
Dallas, Texas, United States
OnsiteFull Time
Manage customer experience strategy, supervise triage staff, analyze customer journeys and data, develop policies and metrics; bachelor’s degree and 3 years' relevant experience preferred; valid driver’s license required; bilingual English/Spanish preferred.
1mo
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Customer Experience Manager
Alpharetta, Georgia, United States
$98k-$142k/yr HybridFull Time
4+ YOESupport SOX compliance and sales order controls, manage KPIs, lead customer service issue resolution, continuous process improvement; Bachelor's degree and 4-6 years customer service/technical experience; Excel/Word/Access and SAP/GTS experience.
Microsoft Excel, Microsoft Word, Microsoft Access, SAP, GTS
1w
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Customer Experience Manager
Londonderry, New Hampshire, United States
OnsiteFull Time
3+ YOEBachelor's degree, 3+ years customer success/experience management, leadership and process-improvement skills, CRM experience, analytical and problem-solving abilities, ability to travel regionally and internationally.
CRM
1mo
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Customer Experience Manager
Farmers Branch, Texas, United States
OnsiteFull Time
Experience in customer service management, leadership, data analysis, and process improvement; strong communication and problem-solving skills; proficiency with Microsoft Office and CRM (Salesforce preferred).
Microsoft Office, Salesforce
21h
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Customer Experience Manager
Westerville, Ohio, United States
$55k-$60k/yr OnsiteFull Time
3+ YOE3+ years customer service leadership or property/hospitality management; high school diploma or GED; strong communication, interpersonal, time-management skills; proficiency with Onesite or Yardi and Microsoft Office.
Onesite, Yardi, Microsoft Office
2w
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Customer Experience Manager
New York or Long Island City
$80k-$90k/yr OnsiteFull Time
3+ YOE3+ years in customer experience or related roles; strong written communication; experience managing high-volume inquiries; familiarity with Gorgias, ERP, and Shopify; team leadership and problem-solving skills.
Gorgias, ERP, Shopify
1mo
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Customer Experience Manager
Draper, Utah, United States
OnsiteFull Time
2+ MgmtManage and lead Customer Experience including Support, Policy Administration, and Inspections; 2+ years supervisory experience in insurance or customer service; P&C or Agency Service Representative license (or obtain within 60 days); HS diploma required, bachelor’s preferred; MS Office, Zendesk, RingCentral experience.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Zendesk, RingCentral, CRM
2w
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Customer Experience Manager
Dallas, Texas, United States
OnsiteFull Time
3+ YOEManage and improve customer experience by supervising triage staff, mapping customer journeys, performing root-cause analysis, and presenting data-driven recommendations; bachelor\u0002s degree preferred, valid driver\u0002s license required, bilingual (EN/ES) preferred.
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