381 customer experience manager jobs at 192 companies in Alma, MI
2mo
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JIS Senior Manager of Customer Experience
Lansing, Michigan, United States
$126k-$169k/yr OnsiteFull Time
10+ YOE5+ MgmtBachelor’s degree or 15 years of senior management experience; 10+ years managing cross-functional technical or service teams, large-scale implementations, service desk operations, and stakeholder-facing delivery.
ITIL, ITSM, BI, analytics
1d
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Customer Service Manager
Lansing, Michigan, United States
$81k-$135k/yr HybridFull Time
Experience directing multi-channel customer service across locations and brands, preferably in online industries or regulated gaming. Requires CRM, analytics, reporting, leadership, and communication skills.
Freshdesk, Salesforce
1mo
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Customer Service Assistant Manager
Rockford, Michigan, United States
$15-$17/hr OnsiteFull Time
2+ YOE1+ Mgmt2+ years retail experience, 1 year management, proficiency with Microsoft Office and customer service software, strong written/verbal communication, knowledge of management practices, available 6:30am–10:30pm, alternating weekends.
Microsoft Office
1w
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Customer Engagement Manager
Troy or Birmingham or Flint or Auburn Hills or Saginaw or Ann Arbor
$55k-$80k/yr FieldFull Time
2+ YOERequires 2+ years providing service to customers and selling to customers. Bachelor's degree in business, marketing, or transportation preferred, or equivalent experience. Sales, account management, and negotiation skills required.
Customer Relationship Management (CRM), Microsoft Workday
1w
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Customer Engagement Manager
Troy or Birmingham or Flint or Auburn Hills or Saginaw or Ann Arbor
$55k-$80k/yr FieldFull Time
2+ YOERequires 2+ years providing customer service and selling to customers. Sales, account management, and negotiation skills required; bachelor's degree in business, marketing, or transportation preferred.
CRM
3w
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Customer Service Department Manager
Grand Rapids or Rockford or Grand Rapids or Grand Rapids
OnsiteFull Time
4+ YOEBachelor's degree or equivalent experience and 4+ years of retail, grocery, or customer service experience; leadership, communication, financial analysis, safety, and business skills required.
3mo
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Customer Care Manager - State Farm Agent Team Member
Alma, Michigan, United States
OnsiteFull Time
Experience in customer service; strong communication; organized; able to manage multiple priorities; state insurance licenses required.
2d
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Retail Experience Supervisor
Okemos, Michigan, United States
$20-$29/hr OnsiteFull Time
1+ YOE1+ MgmtRequires 1 year of leadership experience or 6 months as a Best Buy shift lead, plus sales or customer service experience and flexible availability including holidays, nights, and weekends.
3w
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Senior Customer Manager - United States
Midland or United States or Houston or Collegeville or Marietta
OnsiteFull Time
7+ YOEBachelor’s degree or qualifying military equivalence, 7+ years of relevant experience, strong business acumen, communication, negotiation, relationship-building, influencing, project management, and analytical skills.
NYSE
1mo
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Consumer Experience Leader (FT)
Lansing, Michigan, United States
$18-$22/hr OnsiteFull Time
Retail supervisory experience preferred; skills in sales, customer service, merchandising, inventory control, loss prevention, staffing, coaching, and POS/Microsoft Office proficiency.
POS Systems, Microsoft Office
2mo
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Guest Experience Lead | Eastwood Towne Center
East Lansing, Michigan, United States
$22-$25/hr OnsiteFull Time
1+ YOE1+ year retail or customer experience; some leadership/mentoring experience; legally authorized to work and reliable transportation; availability for varied shifts including weekends and holidays.
6d
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Customer Service Supervisor
Lansing, Michigan, United States
OnsiteFull Time
Bilingual English-Spanish communication, customer interaction, problem-solving, prioritization, and Microsoft Office proficiency required; prior management and leadership experience preferred.
Microsoft Excel, Microsoft Word
1mo
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Customer Service Representative
East Lansing, Michigan, United States
OnsiteFull Time
Associates degree or related insurance experience; strong written and verbal communication, accuracy, attention to detail, time management, ability to work independently and on a team.
3w
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Sr. Coord, Customer Service
Lansing, Michigan, United States
OnsiteFull Time
3+ YOE3+ years customer service/account management or project coordination experience in manufacturing preferred; high school diploma required, Associate preferred; strong communication, organization, and ERP/CRM proficiency.
Microsoft Office, ERP, CRM
3mo
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Customer Service Representative/Dispatcher
Caledonia or Michigan or Florida
$16-$24/hr OnsiteFull Time
Experience in skilled trades; dispatcher experience; strong communication; multitasking; CRM knowledge; lead generation and management.
CRM, Communication tools
1mo
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Program Manager - Utility
Lansing, Michigan, United States
FieldFull Time
5+ YOE1+ MgmtBachelor's in related technical field or equivalent, 5+ years technical experience with generators/switchgear/micro-grid systems, 1-3 years management experience, NFPA 70E knowledge, PMP/OSHA preferred, strong project management and customer-facing skills.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, CAT systems
1mo
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Assistant Manager-Assistant Manager
Lansing, Michigan, United States
OnsiteFull Time
1+ YOEMinimum 1+ year retail management experience preferred; hospitality mindset, POS/technology proficiency, strong business acumen, decision-making, and ability to coach and develop associates.
2mo
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Shift Manager
Lowell, Michigan, United States
$14/hr OnsitePart Time
1+ YOE1+ MgmtMust be 18+, 1+ year management/leadership experience, availability for weekends/evenings/holidays, punctuality, team-focused attitude, guest service and cash handling experience, ability to open/close facility.
2mo
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Shift Manager
Saginaw, Michigan, United States
$15/hr OnsiteAll Commitments Available
0+ YOEHigh school diploma or equivalent; 3+ months team member experience; reliable transportation; able to work rotating shifts; completed Shift Manager Training.
3mo
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Shift Manager
Midland, Michigan, United States
OnsiteFull Time
Supervisory experience, high school diploma, strong communication, ability to work in a fast-paced, customer-facing environment.
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