2,580 customer experience manager jobs at 984 companies in Anthem, AZ
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Manager, Customer Experience
Cincinnati or Tempe or Phoenix or Rochester or Allentown or Saint Petersburg or Irving
$99k-$155k/yrHybridFull Time
PaychexNASDAQ: PAYX: Provider of integrated payroll, HR, and benefits outsourcing solutions.
7+ YOE5+ MgmtBachelor's or master's degree in business or product management, or equivalent experience; 5 years of management experience and 7 years in strategy consulting, marketing, research, or related customer-focused work.
Benepass: Platform for distributing and managing flexible employee benefits.
5+ YOE3+ Mgmt5+ years in customer experience/support with 3+ years managing frontline teams, multi-channel support experience (phone/chat/email), strong analytics and ops skills, experience with Intercom, and coaching/performance management skills.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ YOEHigh school diploma or equivalent, 2+ years of management experience, strong verbal and written communication, multitasking, creative thinking, composure under pressure, and ability to perform physical retail duties.
OpendoorNASDAQ: OPEN: Digital marketplace for buying and selling residential real estate.
Requires management experience with direct reports, customer service leadership, coaching, performance management, staffing, escalation handling, and cross-functional operational improvement.
OpendoorNASDAQ: OPEN: Online platform for buying and selling residential real estate.
Requires direct people-management experience, strong communication and problem-solving skills, willingness to work evenings, weekends, holidays, and a commitment to learning real estate and product concepts.
10X Health System: Providing personalized wellness protocols through genetic and blood analysis.
3+ YOE3+ MgmtRequires 3+ years of call center leadership with direct team and BPO management, CX content ownership, CRM and reporting expertise, KPI dashboard experience, and workflow design skills. Associate's degree preferred.
Salesforce, HubSpot, Electronic Medical Records (EMR)
Qureos: AI-powered recruitment platform automating candidate sourcing and screening.
Proven customer-facing experience, strong written/verbal communication, analytical problem-solving, CRM proficiency, ability to work independently in a remote environment.
Shamrock Foods Company: Produces dairy goods and distributes food to foodservice businesses.
2+ YOERequires 2+ years in customer service, sales operations, or order management; strong organization, communication, Excel, reporting, ERP, and order-management skills; production or fulfillment experience preferred.
TestEquity: Distributor of electronic test solutions and production equipment.
3+ YOEHandle inbound calls, assist with orders and quotes, respond to customer inbox and web chat, manage smaller accounts; requires HS/GED, 3+ years sales-related customer service, Microsoft Office and ERP experience, strong communication and attention to detail.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
GM Financial: Provides automotive financing and leasing services for dealers and consumers.
High school diploma or equivalent required; bachelor's degree preferred. Customer service experience preferred. Requires strong communication, analytical, problem-solving, account management, and Microsoft Office skills.
Microsoft Office Suite, Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtRequires 1 year of retail experience and 6 months of leadership experience, flexible nights and weekend availability, merchandising knowledge, communication, organization, multitasking, and training ability.
Honeywell InternationalNASDAQ: HON: Designs and manufactures technologies for aerospace, buildings, and industry.
5+ YOEHigh school diploma or GED and 5+ years using SAP, customer portals, Excel, and integrated systems. Strong communication, collaboration, problem-solving, and priority management required; U.S. person status required.
onsemi: Designs and manufactures semiconductor solutions for power and sensing.
Currently enrolled in a bachelor's degree program in business, customer insights, customer experience, marketing, program management, or communications; strong communication and organizational skills; familiarity with Microsoft programs.
Microsoft Excel, Microsoft SharePoint, Microsoft PowerPoint, Microsoft Word
São Paulo or Phoenix or United Kingdom or Joinville
HybridFull Time, Contract
JEM Systems: N/A
Advanced or fluent English, excellent written and verbal communication, analytical and organizational skills, attention to detail, proactive follow-up, and ability to manage multiple customer requests.
SelectBlinds: Direct-to-consumer retailer of custom handcrafted window coverings and blinds.
Entry-level customer service role; typing 40 WPM, basic Microsoft applications, ability with fractions/measurements, strong verbal/written communication; previous customer service or sales preferred; project management and customer-focused mindset.
Microsoft Excel, Microsoft Outlook, Microsoft Teams, Microsoft Word
MaerskNasdaq Copenhagen: MAERSK B: Provides global integrated container logistics and supply chain services.
Job-related training and on-the-job experience supporting customer services, administrative tasks, customer channels, case management, onboarding, relationships, contracts, or disputes.
15+ YOE15+ years leading digital customer experience, commerce, product, or customer care; proven cross-functional leadership; expertise in digital platforms, personalization, analytics, and service transformation.
Circle KToronto Stock Exchange: ATD: Operates a chain of convenience stores and fuel stations.
3+ YOEPreferred bachelor's degree and 3–5 years in customer experience, support operations, knowledge management, business analysis, customer success, or continuous improvement. Requires data analysis, reporting, dashboards, collaboration, and stakeholder management.