4,719 customer experience manager jobs at 1,686 companies in Antioch, IL
2mo
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Customer Experience Manager
Elk Grove Village, Illinois, United States
$120k-$140k/yr OnsiteFull Time
10+ YOELead global customer experience team, develop CX strategy, manage escalations, drive continuous improvement; bachelor\u000degree required, MBA preferred, 10+ years customer service/inside sales management experience.
Microsoft Office, CRM, ERP
4w
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Customer Experience Manager
New Berlin, Wisconsin, United States
OnsiteFull Time
5+ YOE2+ MgmtBachelor's degree, 5+ years customer service/experience, 2+ years management, strong communication, analytical skills, CRM experience, project management and leadership abilities.
CRM
1mo
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Customer Experience Manager
Janesville or Rockford
$21/hr OnsiteFull Time
Retail customer service management, POS and computer proficiency, strong communication and problem-solving, cash/collections experience, ability to travel between stores and work retail hours.
POS
6d
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Customer Experience Manager
Arlington Heights, Illinois, United States
$18/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, 2+ years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and ability to perform physical retail duties.
1w
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Senior Manager, Customer Experience
McHenry, Illinois, United States
$115k-$130k/yr OnsiteFull Time
8+ YOE5+ MgmtBachelor's degree and 8–10 years in customer service, operations, order management, or account administration, including 5+ years managing managers, supervisors, or multi-tiered teams.
Titlewave, Salesforce, CRM, Net Promoter Score (NPS), Lean, Six Sigma
3w
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Senior Manager, Customer Experience
New York City or San Francisco or Seattle or Los Angeles or Chicago or United States
$143k-$211k/yr RemoteFull Time
8+ YOE8+ years in strategy, consulting, product, or related work; cross-functional leadership, analytical problem-solving, data proficiency, and experience managing and developing teams of two or more.
SQL, Microsoft Excel, Covey
3w
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Bench Customer Experience Manager
Carpentersville, Illinois, United States
$51k-$77k/yr OnsiteFull Time
5+ YOETwo years college or equivalent and minimum 5 years experience; retail/production experience; forklift certification if required; flexible schedule with closings and alternate weekend work; communication and data analysis skills.
3w
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Bench Customer Experience Manager
Carpentersville, Illinois, United States
$25-$37/hr OnsiteFull Time
5+ YOETwo years college or equivalent and minimum 5 years experience; retail or production experience; forklift certification if required; flexible schedule with closings and every-other-weekend; ability to lift and perform physical tasks; working phone.
1mo
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Enterprise Customer Experience Program Manager
Milwaukee or Mayfield Heights
HybridFull Time
Bachelor's degree; legal authorization to work in the U.S.; program/program management experience in complex cross-functional environments; experience with capacity modeling, change management, and applied AI preferred.
Jira, Jira Align, Microsoft Project, Power BI
2mo
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Customer Experience Specialist
Arlington Heights, Illinois, United States
$22/hr OnsiteFull Time
Strong computer skills; exceptional problem-solving; excellent written and verbal communication; ability to manage difficult or emotional customers, multitask, remain composed under pressure, and act fairly and with integrity.
2mo
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Manager, Customer Experience Strategic Initiatives
Boston or Chicago or Washington
$120k-$145k/yr HybridFull Time
6+ YOE2+ Mgmt6+ years in project/program/operations, 2+ years managing teams, bachelor’s degree in business/public policy/project management/finance or related, proven experience leading cross-functional initiatives, change management, and stakeholder influence.
3w
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Customer Experience Lead - Full Time
Milwaukee, Wisconsin, United States
$16/hr OnsiteFull Time
1+ YOERetail experience preferred (1+ year), strong customer service and leadership skills, ability to manage front-end operations, flexible to work nights/weekends/holidays.
1w
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Customer Experience Supervisor
Racine, Wisconsin, United States
$14-$15/hr OnsitePart Time
1+ YOE0.5+ MgmtRequires 1 year of retail experience and 6 months of leadership experience, with flexible scheduling, strong communication, organization, multitasking, customer service, and training skills.
POS
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1mo
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Community & Customer Experience Manager
Chicago, Illinois, United States
OnsiteFull Time
Outgoing, relationship-building candidate with experience in lead generation, guerrilla marketing, event support, front-desk hospitality, and the ability to work one weekend day.
1mo
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Experience Manager
Wauwatosa, Wisconsin, United States
OnsiteFull Time
2+ YOE2+ years retail/beauty management experience; proven retail, financial and people leadership; cosmetology license where required; proficient with Point of Sale and Microsoft Office; strong communication and organizational skills.
Point of Sale, Microsoft Office, Apple devices
1w
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Experience Manager
Downers Grove, Illinois, United States
$21-$30/hr OnsiteFull Time
2+ YOEHigh school diploma or equivalent and 2+ years of professional experience required. Grocery retail, accounting, cash handling, customer service, leadership, and MS Office knowledge preferred or required.
Microsoft Outlook, Microsoft Word, Microsoft Excel, Workday, Kronos UKG
2mo
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Regional Customer Experience Supervisor
Lisle, Illinois, United States
$70k/yr OnsiteFull Time
5+ YOE5+ years customer service experience required, leadership experience preferred; strong coaching, call monitoring, and communication skills; moderate-advanced Microsoft Word/Excel/Outlook skills; RingCentral and RCC competency; daily onsite presence with regional travel.
RingCentral, RCC, DASH, IVR, PERC, Microsoft Word, Microsoft Excel, Microsoft Outlook
2w
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Hospitality Experience Manager
Chicago, Illinois, United States
$85k-$95k/yr OnsiteFull Time
3+ YOERequires 3+ years managing strategic initiatives or 5+ years in customer service or operations, plus strong communication, organization, reporting, presentation, problem-solving, and SOP development skills.
Microsoft PowerPoint
3w
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Customer Experience Professional Lead - MH
Northbrook, Illinois, United States
$31-$36/hr HybridFull Time
2+ MgmtLeadership or supervisory experience, strong communication and analytical skills, proficiency with Microsoft Office, Tableau and in-house RavApps; valid driver’s license and ability to lift up to 40 lbs.
Microsoft Office, Tableau, RavApps, Ravago Tools
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