1,390 customer experience manager jobs at 575 companies in Baldwin City, KS
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Customer Experience Manager
Topeka, Kansas, United States
$49k-$52k/yr OnsiteFull Time
3+ YOE3+ MgmtHigh school diploma or GED, 3+ years in customer service leadership, property management, assistant management, or hospitality with direct reports. Requires strong communication, customer service, and property software skills.
OneSite, Yardi, Microsoft Office, Customer Relationship Management (CRM)
2w
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Customer Experience Manager
Olathe or Tucker
$86k-$143k/yr HybridFull Time
6+ YOE1+ MgmtAssociate degree in a related field and 6+ years of customer service management experience, including 1+ year leading direct reports. Requires ERP/CRM proficiency, leadership, communication, and process improvement skills.
ERP, CRM
3w
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Customer Experience Manager
Kansas City, Missouri, United States
OnsiteFull Time
High school diploma or equivalent required; associate degree preferred. Requires customer service experience, attention to detail, accuracy, and strong verbal and written communication skills.
fax machines, copiers, telephone, calculators
1w
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Customer Experience Manager - Gardner, KS
Gardner, Kansas, United States
$15/hr OnsiteFull Time
2+ MgmtHigh school graduate or equivalent, 2+ years of management experience, strong verbal and written communication, multitasking, creative thinking, and ability to work under pressure.
1mo
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Customer Experience Manager
Kansas City, Missouri, United States
OnsitePart Time
3+ YOE3+ years retail leadership experience; coaching and floor leadership; ability to perform physical store tasks and maintain operational standards.
POS, Self-Checkout
2mo
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Customer Experience Coordinator
North Kansas City, Missouri, United States
$20/hr OnsiteFull Time
Customer-facing coordinator for scheduling, dispatching, invoicing, payment collection, timesheet management; strong verbal/written communication, attention to detail, and comfort with ServiceTitan or similar platforms.
ServiceTitan (ST)
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
1mo
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PT Customer Experience Coordinator
Kansas City, Missouri, United States
$16-$17/hr OnsitePart Time
1+ YOE0.5+ MgmtFlexible schedule including nights/weekends; 1 year retail and 6 months leadership experience; strong communication, merchandising, multitasking, and training skills; able to handle customer issues and prioritize tasks.
2w
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Customer Experience Lead - Full Time
Topeka, Kansas, United States
$14/hr OnsitePart Time
One or more years of retail experience preferred; requires customer service, associate leadership, communication, problem-solving, organization, flexibility, and operational accuracy.
3d
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Customer Service Manager, Airport Customer Experience
Kansas City, Missouri, United States
OnsiteFull Time
2+ MgmtHigh school diploma or GED required. Preferred: airport customer service experience and 2 years leading others. Requires Microsoft Office knowledge, USPS clearance eligibility, and applicable driver's license.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Outlook
1mo
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PRO EXPERIENCE MANAGER
Leavenworth, Kansas, United States
OnsiteFull Time
2+ YOE1+ MgmtManage Pro customer experience and store operations, coach associates, drive sales and Pro Xtra signups, enforce safety and SOPs; flexible schedule including nights/weekends; 1+ year leadership and retail experience.
hdPhone, Knowledge Depot (KD)
1mo
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Customer Success Manager
Lenexa, Kansas, United States
HybridFull Time
3+ YOE3+ years experience in a financial institution or customer service role; bachelor's degree preferred; strong communication, analytical, and problem-solving skills; Microsoft Office and CRM proficiency.
Microsoft Office Suite, CRM
3w
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Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
5+ YOERequires 5+ years of management consulting experience, customer service transformation expertise, cloud and customer service platform experience, AI knowledge, solution selling, analytics, and team leadership.
Cloud (SaaS), Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
2mo
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Member Experience Associate - Kansas City
Kansas City, Missouri, United States
$22/hr OnsiteFull Time
On-site hospitality role creating great member experiences: customer service, event setup, inventory management, basic food prep, and light lifting (up to 25 lb); strong communication and teamwork.
Printers, Dishwashers, Blenders, Sequoia
2w
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Director, Digital Commerce and Customer Experience
Kansas City or Nebraska or Iowa or Missouri or Kansas or Texas
HybridFull Time
8+ YOERequires 8–10+ years in digital commerce or related leadership, a bachelor's degree or equivalent experience, ecommerce performance expertise, financial planning, cross-functional leadership, and retail or omnichannel experience preferred.
SEO
2w
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Senior Client Experience Specialist
Overland Park, Kansas, United States
OnsiteFull Time
6+ YOEBachelor’s degree or equivalent experience; 6+ years in contact center or service operations; financial products and regulatory expertise; coaching experience; call center systems and Microsoft 365 proficiency.
IVR, CRM, WFM, telephony, Microsoft 365
1mo
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Customer Success Manager
Topeka, Kansas, United States
OnsiteFull Time
1+ YOEAssociate's degree, 1–2 years customer service experience, Microsoft Office proficiency, strong communication and phone skills, detail oriented, able to type 40 wpm.
Microsoft Word, Microsoft Windows, Microsoft Excel, Microsoft Outlook, Microsoft PowerPoint, Internet
1w
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Large Law Customer Success Manager (Kansas City/St. Louis)
Missouri or Kansas or Kansas City or Kansas City or St. Louis
$72k-$119k/yr RemoteFull Time
JD and experience with law firms, legal professionals, or legal technology; customer success, consulting, account management, or enterprise software experience; CRM, analytics, and AI tool proficiency.
Salesforce, Gong, Seismic, Tableau, LexisNexis, Lexis, Nexis
4w
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Customer Account Manager
Overland Park, Kansas, United States
OnsiteFull Time
2+ YOE2+ years experience in third-party logistics or freight brokerage, strong communication and negotiation skills, CRM proficiency, knowledge of open-deck freight, ability to manage multiple priorities and meet revenue targets.
CRM
2mo
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Customer Success Manager
United States or Kansas City
$70k-$132k/yr OnsiteFull Time
8+ YOEBS/BA or equivalent experience; 8+ years HCIT client-facing experience; strong project management, communication, and influencing skills; experience with Oracle Health preferred; ability to travel up to 20%.
Oracle Health, CommunityWorks
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