1,488 customer experience manager jobs at 588 companies in Basehor, KS
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Customer Experience Manager
Topeka, Kansas, United States
$49k-$52k/yrOnsiteFull Time
Birge & Held: A multifamily housing that invests in communities to transform lives.
3+ YOE3+ MgmtHigh school diploma or GED, 3+ years in customer service leadership, property management, assistant management, or hospitality with direct reports. Requires strong communication, customer service, and property software skills.
OneSite, Yardi, Microsoft Office, Customer Relationship Management (CRM)
ITWNYSE: ITW: Global manufacturer of specialized industrial equipment and consumables.
6+ YOE1+ MgmtAssociate degree in a related field and 6+ years of customer service management experience, including 1+ year leading direct reports. Requires ERP/CRM proficiency, leadership, communication, and process improvement skills.
Auben Realty: Real estate investment and property management.
High school diploma or equivalent required; associate degree preferred. Requires customer service experience, attention to detail, accuracy, and strong verbal and written communication skills.
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ MgmtHigh school graduate or equivalent, 2+ years of management experience, strong verbal and written communication, multitasking, creative thinking, and ability to work under pressure.
Michaels: Retail chain for arts, crafts, and custom framing supplies.
3+ YOE3+ years retail leadership experience; coaching and floor leadership; ability to perform physical store tasks and maintain operational standards.
Quality Plumbing: Full-service plumbing, HVAC, and septic solutions for properties.
Customer-facing coordinator for scheduling, dispatching, invoicing, payment collection, timesheet management; strong verbal/written communication, attention to detail, and comfort with ServiceTitan or similar platforms.
Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yrHybridFull Time
AccentureNYSE: ACN: Global provider of management consulting and technology services.
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtFlexible schedule including nights/weekends; 1 year retail and 6 months leadership experience; strong communication, merchandising, multitasking, and training skills; able to handle customer issues and prioritize tasks.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
One or more years of retail experience preferred; requires customer service, associate leadership, communication, problem-solving, organization, flexibility, and operational accuracy.
Pleasant Valley Baptist Church: A community church providing religious services and preschool education.
3+ YOEHigh school diploma required and at least three years of leadership, hospitality, customer service, volunteer management, ministry leadership, or related experience. Requires team leadership, communication, organization, and project management skills.
The Home DepotNYSE: HD: Retailer of home improvement products, building materials, and tools.
2+ YOE1+ MgmtManage Pro customer experience and store operations, coach associates, drive sales and Pro Xtra signups, enforce safety and SOPs; flexible schedule including nights/weekends; 1+ year leadership and retail experience.
Knorr-BremseFrankfurt Stock Exchange: KBX: Manufactures braking systems for rail and commercial vehicles.
3+ YOE3+ years customer service/order management experience or 5–7 years progressive experience; bachelor’s in business/supply chain preferred; strong attention to detail and communication; CRM/ERP proficiency.
Customer Relationship Management systems, order management systems, ERP
BASYS Processing: Provides payment processing and merchant account services for businesses.
3+ YOE3+ years experience in a financial institution or customer service role; bachelor's degree preferred; strong communication, analytical, and problem-solving skills; Microsoft Office and CRM proficiency.
Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yrOnsiteFull Time
AccentureNYSE: ACN: Global professional services firm providing consulting and technology solutions.
5+ YOERequires 5+ years of management consulting experience, customer service transformation expertise, cloud and customer service platform experience, AI knowledge, solution selling, analytics, and team leadership.
Industrious: Provides premium flexible office space and coworking solutions.
On-site hospitality role creating great member experiences: customer service, event setup, inventory management, basic food prep, and light lifting (up to 25 lb); strong communication and teamwork.
Director, Digital Commerce and Customer Experience
Kansas City or Nebraska or Iowa or Missouri or Kansas or Texas
HybridFull Time
Nebraska Furniture Mart: Retailer of furniture, electronics, appliances, and home flooring.
8+ YOERequires 8–10+ years in digital commerce or related leadership, a bachelor's degree or equivalent experience, ecommerce performance expertise, financial planning, cross-functional leadership, and retail or omnichannel experience preferred.
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yrHybridFull Time
Sun LifeNYSE: SLF: Provides insurance, wealth, and asset management solutions globally.
8+ YOE5+ Mgmt8+ years customer service/contact center or healthcare operations experience; 5+ years people leadership; bachelor’s degree or equivalent; strong contact center, WFM, and technology implementation experience; Microsoft Office proficiency.
T-MobileNASDAQ: TMUS: Provides wireless voice, data, and mobile internet services.
1+ YOEHigh school diploma/GED required; 12+ months retail or care supervisory experience preferred; coaching, communication, customer problem solving, leadership, people management, and sales skills required.
T-MobileNASDAQ: TMUS: Provides wireless network services and mobile communication devices.
High school diploma/GED required; coaching, leadership, people management, customer service and sales skills required; retail or care experience preferred (12+ months); must be 18 and authorized to work in the U.S.
Security Benefit: Provides retirement savings solutions and annuities for financial security.
6+ YOEBachelor’s degree or equivalent experience; 6+ years in contact center or service operations; financial products and regulatory expertise; coaching experience; call center systems and Microsoft 365 proficiency.