1,248 customer experience manager jobs at 515 companies in Belton, MO
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Customer Experience Manager
Olathe or Tucker
$86k-$143k/yr HybridFull Time
6+ YOE1+ MgmtAssociate degree in a related field and 6+ years of customer service management experience, including 1+ year leading direct reports. Requires ERP/CRM proficiency, leadership, communication, and process improvement skills.
ERP, CRM
1w
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Customer Experience Manager
Kansas City, Missouri, United States
OnsiteFull Time
High school diploma or equivalent required; associate degree preferred. Requires customer service experience, attention to detail, accuracy, and strong verbal and written communication skills.
fax machines, copiers, telephone, calculators
1mo
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Customer Experience Manager
Kansas City, Missouri, United States
OnsitePart Time
3+ YOE3+ years retail leadership experience; coaching and floor leadership; ability to perform physical store tasks and maintain operational standards.
POS, Self-Checkout
1mo
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Customer Experience Coordinator
North Kansas City, Missouri, United States
$20/hr OnsiteFull Time
Customer-facing coordinator for scheduling, dispatching, invoicing, payment collection, timesheet management; strong verbal/written communication, attention to detail, and comfort with ServiceTitan or similar platforms.
ServiceTitan (ST)
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
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Customer Experience Coordinator
Kansas City, Missouri, United States
$16-$17/hr OnsitePart Time
1+ YOE0.5+ MgmtOversee front-end Associates to deliver excellent customer service; 1 year retail and 6 months leadership experience; merchandising knowledge; flexible schedule including nights and weekends; training and POS/registern support.
POS
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Customer Experience Manager - Kansas City, MO
Kansas City, Missouri, United States
$18/hr OnsiteFull Time
High school diploma or equivalent, minimum 2 years management experience, strong communication, ability to move merchandise up to 25 lbs, flexible schedule including nights and weekends.
2w
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PRO EXPERIENCE MANAGER
Leavenworth, Kansas, United States
OnsiteFull Time
2+ YOE1+ MgmtManage Pro customer experience and store operations, coach associates, drive sales and Pro Xtra signups, enforce safety and SOPs; flexible schedule including nights/weekends; 1+ year leadership and retail experience.
hdPhone, Knowledge Depot (KD)
2w
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Customer Account Manager
Grain Valley, Missouri, United States
$57k-$85k/yr OnsiteFull Time
3+ YOE3+ years customer service/order management experience or 5–7 years progressive experience; bachelor’s in business/supply chain preferred; strong attention to detail and communication; CRM/ERP proficiency.
Customer Relationship Management systems, order management systems, ERP
1mo
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Customer Success Manager
Lenexa, Kansas, United States
HybridFull Time
3+ YOE3+ years experience in a financial institution or customer service role; bachelor's degree preferred; strong communication, analytical, and problem-solving skills; Microsoft Office and CRM proficiency.
Microsoft Office Suite, CRM
1mo
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Client Experience Leader
Overland Park, Kansas, United States
OnsiteFull Time
Senior leader with experience building strategy and running customer-facing support organizations at scale; strong data analysis, workforce planning, forecasting, and voice-of-customer operationalization; proficiency with Excel and BI tools.
Microsoft Excel, Looker, Tableau, Power BI, Metabase
1w
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Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
5+ YOERequires 5+ years of management consulting experience, customer service transformation expertise, cloud and customer service platform experience, AI knowledge, solution selling, analytics, and team leadership.
Cloud (SaaS), Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
1mo
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Senior Customer Relationship Manager
Allen or Birmingham or Cedar Falls or Charlotte or Louisville or Lenexa or Springfield or Monett
$75k-$95k/yr RemoteFull Time
6+ YOE6+ years back-office banking or customer relationship experience in banking; ability to travel up to 25%; experience with Silverlake, CIF 20/20, or Core Director preferred; strong communication and judgment.
Silverlake, CIF 20/20, Core Director
1mo
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Member Experience Associate - Kansas City
Kansas City, Missouri, United States
$22/hr OnsiteFull Time
On-site hospitality role creating great member experiences: customer service, event setup, inventory management, basic food prep, and light lifting (up to 25 lb); strong communication and teamwork.
Printers, Dishwashers, Blenders, Sequoia
2d
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Director, Digital Commerce and Customer Experience
Kansas City or Nebraska or Iowa or Missouri or Kansas or Texas
HybridFull Time
8+ YOERequires 8–10+ years in digital commerce or related leadership, a bachelor's degree or equivalent experience, ecommerce performance expertise, financial planning, cross-functional leadership, and retail or omnichannel experience preferred.
SEO
1mo
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Senior Manager, Customer Service (DentaQuest)
Milwaukee or Hartford or Baltimore or Portland or Kansas City or Wellesley Hills or Nashville
$65k-$97k/yr HybridFull Time
8+ YOE5+ Mgmt8+ years customer service/contact center or healthcare operations experience; 5+ years people leadership; bachelor’s degree or equivalent; strong contact center, WFM, and technology implementation experience; Microsoft Office proficiency.
Microsoft Office
3w
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Guest Experience Team Member - Leawood, KS
Leawood, Kansas, United States
$14-$18/hr OnsitePart Time
Greeting customers, managing enrollments and payments, supporting parents, evening/weekend availability, on-your-feet and occasional lifting, customer-service skills.
1mo
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Customer Operations Manager
Kansas City, Missouri, United States
$50k/yr OnsiteFull Time
1+ YOE1-3 years customer service or operations experience; high school diploma required, bachelor’s preferred; moderate Microsoft Office proficiency; strong communication, leadership, and customer-resolution skills.
Microsoft Office
1mo
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Experience Associate Manager
Olathe, Kansas, United States
$29-$48/hr OnsiteFull Time
1+ YOEHigh school diploma/GED required; 12+ months retail or care supervisory experience preferred; coaching, communication, customer problem solving, leadership, people management, and sales skills required.
3d
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Senior Client Experience Specialist
Overland Park, Kansas, United States
OnsiteFull Time
6+ YOEBachelor’s degree or equivalent experience; 6+ years in contact center or service operations; financial products and regulatory expertise; coaching experience; call center systems and Microsoft 365 proficiency.
IVR, CRM, WFM, telephony, Microsoft 365
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