1,133 customer experience manager jobs at 427 companies in Bloomfield, KY
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Customer Experience Manager
Danville, Kentucky, United States
$15/hrOnsiteFull Time
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ MgmtHigh school diploma or equivalent, 2+ years management experience, strong verbal/written communication, multitasking, creative thinking, able to work flexible schedule including days/evenings/weekends, frequent customer interaction and light-to-moderate physical tasks.
Galls: Supplier of uniforms and equipment to public safety professionals.
1+ YOE1–3 years customer service experience, strong written/verbal communication, negotiation and upselling skills, time management, problem solving; proficient with knowledge base, Internet, Microsoft Office and Outlook.
Knowledge base, Internet, Microsoft Office, Microsoft Outlook
Birge & Held: A property management operating multifamily residential communities and focused on resident experience.
1+ YOE1+ year customer service/sales experience; proficiency with property management software (Onesite, Yardi, or similar), Microsoft Office, and CRM tools; strong verbal and written communication; knowledge of Fair Housing and related regulations.
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Retail customer-service and front-end leadership, coach and direct associates, manage checkout operations, merchandising recovery, and handle customer issues; flexible to work nights/weekends/holidays.
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtRequires one year of retail experience and six months of leadership experience, flexible availability including nights and weekends, communication and organizational skills, merchandising knowledge, and ability to train others.
American Campus Communities: Develops, manages, and owns student housing communities.
2+ YOE2 years leadership experience in student or multi-family housing (bachelor's preferred). Skills in leasing, marketing, customer service, facility management, budgeting, supervision, and residence life. Strong communication, collaboration, and conflict-resolution skills.
Team Travel Source: A providing event housing and travel coordination services, focused on delivering excellent customer service to event teams and partners.
Customer-service oriented event coordinator skilled in managing communications, coordinating housing blocks, using Microsoft Word/Excel, multi-tasking, strong written and oral communication; degree in hospitality/business/sport management preferred; non-compete required.
5+ YOE5+ MgmtRequires 5–8+ years in guest services, hospitality, customer experience, or related work; event-team leadership; strong conflict resolution and planning skills; Microsoft Office and CRM or ticketing platform proficiency.
Microsoft Office, CRM, ticketing platforms, ticketing systems
Best BuyNYSE: BBY: Sells consumer electronics and provides technical support services.
2+ YOE2+ MgmtRequires 2 years of supervisory or management experience, 2 years of sales or customer service experience, and 1 year managing and reviewing operational expenses and revenue. Retail experience preferred.
EquifaxNYSE: EFX: Global provider of credit reporting and data analytics solutions.
5+ YOERequires 5+ years in customer success, account management, or strategic consulting; enterprise contract renewals; executive business reviews; CRM expertise; travel up to 25%; and a bachelor's degree or equivalent experience.
Hood Container: Manufactures paper, containerboard, and corrugated packaging products.
5+ YOE5+ MgmtBachelor's degree or equivalent; 5+ years leadership in customer service/sales/support; 2+ years manufacturing/warehouse experience; Microsoft Office (Excel) proficiency; experience with production planning, BOM, quoting/pricing; strong analytical and decision-making skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
PaperWorks: Manufactures recycled paperboard and sustainable folding carton packaging.
5+ YOE5+ years customer service experience in high-volume/printing or folding carton environments; high school diploma required (college preferred); proficiency with Microsoft Office (Excel, Word, PowerPoint); MRP/ERP and Epicor - AVP preferred; supervisory, training, and problem-resolution skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, MRP/ERP, Epicor - AVP
American Printing House for the Blind: Produces accessible tools and educational materials for the blind.
3+ YOERequires 3+ years in museum guest relations, retail management, or a comparable field; 2+ years with online retail tools; inventory, cash handling, transactions, and staff or volunteer supervision experience.
Southeast Christian Church: Provides religious services and community outreach through multiple campuses.
Lead guest experience; recruit, train and lead volunteers; manage ministry budget; must lift 30-40 lbs, reside or relocate to Oldham County, and agree to the church Statement of Faith.
ChewyNYSE: CHWY: Online retailer of pet food, supplies, and veterinary services.
2+ YOEManage 10-25 agents in a call center environment; 2+ years customer service experience; obtain Kentucky Pharmacy Technician license; strong coaching, communication, and data analysis skills; proficiency with Microsoft Windows, Slack, Zoom, Oracle Chats, and Outlook.
Microsoft Windows, Slack, Zoom, Oracle Chats, Outlook
PulteGroupNYSE: PHM: Constructs residential homes and provides mortgage financing services.
2+ YOEManage field warranty service requests, perform homeowner assessments, root-cause analysis, schedule and oversee repairs, basic construction skills, valid driver’s license, ability to lift/ climb, 2+ years relevant experience, university degree or equivalent typically required.
EquifaxNew York Stock Exchange: EFX: Provides consumer credit reporting and data analytics services globally.
5+ YOE5+ years in Customer Success/Account Management in SaaS or public sector; proven enterprise renewal and financial acumen; experience delivering QBRs/ABRs to executives; Salesforce experience; bachelor\u0002s degree preferred; travel up to 25%.
HertzNASDAQ: HTZ: Provides vehicle rental and used car sales services worldwide.
1+ YOE1+ years customer service or operations experience, high school diploma required (bachelor's preferred), Microsoft Office proficiency, strong communication, leadership, and customer-resolution skills.
Customer Care Manager - State Farm Agent Team Member
Louisville, Kentucky, United States
$38k-$50k/moOnsiteFull Time
Jaime Sicairos Agency: Local insurance agency providing auto, home, and life coverage.
Strong communication, organization, attention to detail, and multitasking skills required. Customer service, office management, or administrative experience preferred. Must obtain applicable state insurance licenses.