1,133 customer experience manager jobs at 427 companies in Bloomfield, KY

2mo
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Customer Experience Manager
Danville, Kentucky, United States
$15/hr OnsiteFull Time
Five Below
Five BelowNASDAQ: FIVE: Specialty value retailer selling products for five dollars or less.
2+ MgmtHigh school diploma or equivalent, 2+ years management experience, strong verbal/written communication, multitasking, creative thinking, able to work flexible schedule including days/evenings/weekends, frequent customer interaction and light-to-moderate physical tasks.
cash register
2w
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Customer Experience Representative
Lexington, Kentucky, United States
OnsiteFull Time
Galls
Galls: Supplier of uniforms and equipment to public safety professionals.
1+ YOE1–3 years customer service experience, strong written/verbal communication, negotiation and upselling skills, time management, problem solving; proficient with knowledge base, Internet, Microsoft Office and Outlook.
Knowledge base, Internet, Microsoft Office, Microsoft Outlook
2mo
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Customer Experience Associate
Lexington, Kentucky, United States
$19-$20/hr OnsiteFull Time
Birge & Held
Birge & Held: A property management operating multifamily residential communities and focused on resident experience.
1+ YOE1+ year customer service/sales experience; proficiency with property management software (Onesite, Yardi, or similar), Microsoft Office, and CRM tools; strong verbal and written communication; knowledge of Fair Housing and related regulations.
Onesite, Yardi, Microsoft Office, CRM
3w
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Customer Experience Lead - Full Time
Lexington, Kentucky, United States
$14/hr OnsitePart Time
Burlington Stores
Burlington StoresNYSE: BURL: Off-price retailer of apparel, footwear, and home goods.
Retail customer-service and front-end leadership, coach and direct associates, manage checkout operations, merchandising recovery, and handle customer issues; flexible to work nights/weekends/holidays.
2w
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Customer Experience Coordinator
Lexington, Kentucky, United States
$14-$15/hr OnsiteFull Time
The TJX Companies
The TJX CompaniesNYSE: TJX: Operates global off-price retail stores for apparel and home.
1+ YOE0.5+ MgmtRequires one year of retail experience and six months of leadership experience, flexible availability including nights and weekends, communication and organizational skills, merchandising knowledge, and ability to train others.
POS
1mo
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Resident Experience Manager - Newtown Crossing
Lexington, Kentucky, United States
OnsiteFull Time
American Campus Communities
American Campus Communities: Develops, manages, and owns student housing communities.
2+ YOE2 years leadership experience in student or multi-family housing (bachelor's preferred). Skills in leasing, marketing, customer service, facility management, budgeting, supervision, and residence life. Strong communication, collaboration, and conflict-resolution skills.
3w
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Team Experience Specialist
Louisville, Kentucky, United States
OnsiteFull Time
Team Travel Source
Team Travel Source: A providing event housing and travel coordination services, focused on delivering excellent customer service to event teams and partners.
Customer-service oriented event coordinator skilled in managing communications, coordinating housing blocks, using Microsoft Word/Excel, multi-tasking, strong written and oral communication; degree in hospitality/business/sport management preferred; non-compete required.
Microsoft Word, Microsoft Excel
5d
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Senior Manager, Concierge & Luxury Experience
Louisville, Kentucky, United States
OnsiteFull Time
Churchill Downs
Churchill DownsNASDAQ: CHDN: Operates horse racing, casino gaming, and online wagering platforms.
5+ YOE5+ MgmtRequires 5–8+ years in guest services, hospitality, customer experience, or related work; event-team leadership; strong conflict resolution and planning skills; Microsoft Office and CRM or ticketing platform proficiency.
Microsoft Office, CRM, ticketing platforms, ticketing systems
1w
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Retail Experience Manager - St. Mathews KY
Louisville, Kentucky, United States
$55k-$87k/yr OnsiteFull Time
Best Buy
Best BuyNYSE: BBY: Sells consumer electronics and provides technical support services.
2+ YOE2+ MgmtRequires 2 years of supervisory or management experience, 2 years of sales or customer service experience, and 1 year managing and reviewing operational expenses and revenue. Retail experience preferred.
1mo
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Customer Success Manager
Louisville, Kentucky, United States
HybridFull Time
Equifax
EquifaxNYSE: EFX: Global provider of credit reporting and data analytics solutions.
5+ YOERequires 5+ years in customer success, account management, or strategic consulting; enterprise contract renewals; executive business reviews; CRM expertise; travel up to 25%; and a bachelor's degree or equivalent experience.
Salesforce, SaaS, GOST
2mo
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Customer Service Manager
Louisville, Kentucky, United States
OnsiteFull Time
Hood Container
Hood Container: Manufactures paper, containerboard, and corrugated packaging products.
5+ YOE5+ MgmtBachelor's degree or equivalent; 5+ years leadership in customer service/sales/support; 2+ years manufacturing/warehouse experience; Microsoft Office (Excel) proficiency; experience with production planning, BOM, quoting/pricing; strong analytical and decision-making skills.
Microsoft Word, Microsoft Excel, Microsoft PowerPoint
2mo
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Customer Service Manager
Louisville, Kentucky, United States
HybridFull Time
PaperWorks
PaperWorks: Manufactures recycled paperboard and sustainable folding carton packaging.
5+ YOE5+ years customer service experience in high-volume/printing or folding carton environments; high school diploma required (college preferred); proficiency with Microsoft Office (Excel, Word, PowerPoint); MRP/ERP and Epicor - AVP preferred; supervisory, training, and problem-resolution skills.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, MRP/ERP, Epicor - AVP
1w
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Guest Experience Supervisor
Louisville, Kentucky, United States
$56k-$70k/yr HybridFull Time
American Printing House for the Blind
American Printing House for the Blind: Produces accessible tools and educational materials for the blind.
3+ YOERequires 3+ years in museum guest relations, retail management, or a comparable field; 2+ years with online retail tools; inventory, cash handling, transactions, and staff or volunteer supervision experience.
POS
1mo
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Guest Experience Leader
La Grange, Kentucky, United States
OnsiteFull Time
Southeast Christian Church
Southeast Christian Church: Provides religious services and community outreach through multiple campuses.
Lead guest experience; recruit, train and lead volunteers; manage ministry budget; must lift 30-40 lbs, reside or relocate to Oldham County, and agree to the church Statement of Faith.
3w
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Manager Customer Service I RX
Louisville, Kentucky, United States
OnsiteFull Time
Chewy
ChewyNYSE: CHWY: Online retailer of pet food, supplies, and veterinary services.
2+ YOEManage 10-25 agents in a call center environment; 2+ years customer service experience; obtain Kentucky Pharmacy Technician license; strong coaching, communication, and data analysis skills; proficiency with Microsoft Windows, Slack, Zoom, Oracle Chats, and Outlook.
Microsoft Windows, Slack, Zoom, Oracle Chats, Outlook
2w
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Customer Care Manager II
Louisville, Kentucky, United States
FieldFull Time
PulteGroup
PulteGroupNYSE: PHM: Constructs residential homes and provides mortgage financing services.
2+ YOEManage field warranty service requests, perform homeowner assessments, root-cause analysis, schedule and oversee repairs, basic construction skills, valid driver’s license, ability to lift/ climb, 2+ years relevant experience, university degree or equivalent typically required.
1mo
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Customer Success Manager
Louisville, Kentucky, United States
HybridFull Time
Equifax
EquifaxNew York Stock Exchange: EFX: Provides consumer credit reporting and data analytics services globally.
5+ YOE5+ years in Customer Success/Account Management in SaaS or public sector; proven enterprise renewal and financial acumen; experience delivering QBRs/ABRs to executives; Salesforce experience; bachelor\u0002s degree preferred; travel up to 25%.
Salesforce
1mo
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Customer Operations Manager
Louisville, Kentucky, United States
$50k/yr OnsiteFull Time
Hertz
HertzNASDAQ: HTZ: Provides vehicle rental and used car sales services worldwide.
1+ YOE1+ years customer service or operations experience, high school diploma required (bachelor's preferred), Microsoft Office proficiency, strong communication, leadership, and customer-resolution skills.
Microsoft Office
6d
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Customer Care Manager - State Farm Agent Team Member
Louisville, Kentucky, United States
$38k-$50k/mo OnsiteFull Time
Jaime Sicairos Agency
Jaime Sicairos Agency: Local insurance agency providing auto, home, and life coverage.
Strong communication, organization, attention to detail, and multitasking skills required. Customer service, office management, or administrative experience preferred. Must obtain applicable state insurance licenses.
5d
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Sr Customer Support Specialist
Melville or Golden Valley or Louisville or Aurora or New York City
$82k-$140k/yr HybridFull Time
Resideo
ResideoNYSE: REZI: Manufacturing and distributing home comfort and security solutions.
5+ YOE5+ years in customer success, account management, or related work; enterprise relationship management; executive communication; strategic account management; operational awareness; and cross-functional matrixed organization experience.
Gainsight, SAP, IoT, SaaS, CSAT, NPS