586 customer experience manager jobs at 261 companies in Boone, IA
2w
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Senior Customer Experience Manager
Austin or Lincoln or Des Moines or Charlotte or Cary
HybridFull Time
8+ YOERequires 8+ years in relationship management or client service, banking or banking software experience, complex client relationship skills, English fluency, and U.S. work authorization; travel required as needed.
Request for Quote (RFQ), Salesforce
2mo
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Customer Experience & Service Transformation Advisory Manager
San Francisco or Milwaukee or Herndon or Dallas or Columbus or Kirkland or Irvine or New York City or Cincinnati or Oklahoma City or Cleveland or Austin or Albany or Chicago or Arlington or St. Petersburg or Hartford or Pittsburgh or St. Louis or Miami or Sacramento or Beaverton or Raleigh or Minneapolis or Scottsdale or Mountain View or Morristown or Denver or Boston or Philadelphia or Des Moines or Overland Park or Los Angeles or Charlotte or Walnut Creek or Carmel or Seattle or Houston or Atlanta or Redmond or Bentonville or Detroit or Nashville or San Diego
$94k-$294k/yr HybridFull Time
6+ YOE6+ years management consulting experience focused on customer service/contact centers, experience with cloud (SaaS), customer service platforms (Salesforce, Dynamics, Amazon Connect, Genesys, NICE), AI/GenAI, solutioning, analytics, change management, and team leadership; bachelor's preferred; MBA a plus.
Cloud (SaaS), Salesforce, Dynamics, Amazon Connect, Genesys, NICE, IVR, GenAI
4w
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Customer Experience Coordinator
Marshalltown, Iowa, United States
$14-$15/hr OnsitePart Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; ability to train and coach associates, promote loyalty programs, handle POS coverage, and deliver excellent customer service.
POS
6d
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Supervisor, Customer Experience
Des Moines, Iowa, United States
$42k-$55k/yr HybridFull Time
3+ MgmtHigh school diploma and customer service or call center leadership experience required; strong communication and conflict-resolution skills, Microsoft Office proficiency, and residence within one hour of Des Moines required.
Microsoft Office, Microsoft Excel, Microsoft Word, Microsoft Teams
2w
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Director of Customer Experience
West Des Moines, Iowa, United States
OnsiteFull Time
7+ YOE7+ years progressive leadership in customer experience or retail banking, bachelor\u0002s degree preferred, strong customer service strategy, coaching, data analysis, Microsoft Office proficiency.
Microsoft Office, Outlook, Microsoft PowerPoint, Microsoft Excel, Microsoft Word
2w
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Customer Experience Lead - Full Time
Marshalltown, Iowa, United States
OnsiteFull Time
1+ YOERetail leadership experience preferred, strong customer service, coaching and communication skills, ability to work nights/weekends/holidays, organized and detail-oriented.
1mo
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Customer Success Manager
West Des Moines, Iowa, United States
OnsiteFull Time
3+ YOE3+ years in customer success/account or relationship management; strong communication, presentation and organizational skills; proficiency with Microsoft Office and CRM platforms; experience with financial institutions or SaaS preferred.
Microsoft Excel, Microsoft Word, Microsoft PowerPoint, CRM platforms
2d
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Customer Service - Manager Trainee
West Des Moines, Iowa, United States
$925-$2k/wk OnsiteFull Time
Prior customer service or managerial experience, strong communication and leadership skills, management knowledge, problem-solving ability, pressure tolerance, and a driver's license with a vehicle.
1w
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Strategic Customer Success Manager
United States or Des Moines
RemoteFull Time
8+ YOEBachelor's degree or equivalent experience; 8–12+ years in enterprise Customer Success or Account Management; strategic account ownership, complex integrations, executive engagement, and expansion expertise.
APIs
2w
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Customer Experience & Service Transformation Management Advisory Consultant
Albany or Arlington or Atlanta or Austin or Beaverton or Bentonville or Boston or Carmel or Charlotte or Chicago or Cincinnati or Cleveland or Columbus or Culver City or Denver or Des Moines or Detroit or Hartford or Houston or Irving or Kirkland or Miami or Milwaukee or Minneapolis or Morristown or Mountain View or Nashville or New York City or Oklahoma City or Overland Park or Philadelphia or Pittsburgh or Raleigh or Redmond or Sacramento or San Diego or San Francisco or Scottsdale or Seattle or St. Louis or St. Petersburg or Walnut Creek or United States
$54k-$206k/yr OnsiteFull Time
5+ YOERequires 5+ years of management consulting experience, customer service transformation expertise, cloud and customer service platform experience, AI knowledge, solution selling, analytics, and team leadership.
Cloud (SaaS), Salesforce, Microsoft Dynamics, Amazon Connect, Genesys, NICE, Artificial intelligence, GenAI, IVR
1w
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Director, Digital Commerce and Customer Experience
Des Moines, Iowa, United States
HybridFull Time
8+ YOERequires 8–10+ years in digital commerce or related leadership, a bachelor's degree in marketing, advertising, or a related field, ecommerce performance expertise, financial planning, cross-functional leadership, and retail or omnichannel experience preferred.
SEO
1mo
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Customer Success Manager - GRC (Governance, Risk, and Compliance)
United States or Denver or Ames or Illinois
$57k-$91k/yr RemoteFull Time
2+ YOEUndergraduate degree or equivalent, 2 years related experience in customer success/account management/service, strong communication and presentation skills, SaaS experience preferred, willingness to travel up to 10%.
4d
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Customer Operations Manager
Des Moines, Iowa, United States
OnsiteFull Time
5+ YOE3+ MgmtAssociate's degree in business, operations management, supply chain, or related field; 5+ years' customer service or operations leadership; 3+ years supervising employees; process improvement and metrics experience.
Microsoft 365, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Teams, Acumatica, Enterprise Resource Planning (ERP), Service-level agreements (SLAs)
2d
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Customer Care Manager - State Farm Agent Team Member
Johnston, Iowa, United States
$21-$28/hr OnsiteFull Time
Strong communication, organization, attention to detail, and multitasking skills required. Customer service, office management, or administrative experience preferred; must obtain applicable state insurance licenses.
1w
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Guest Experience Lead | Jordan Creek Town Center
West Des Moines, Iowa, United States
$22-$27/hr OnsiteFull Time
1+ YOERequires 1 year of retail or customer experience, some experience leading, mentoring, or delegating, legal work authorization, and reliable transportation to the assigned store.
1w
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Retail Experience Supervisor
West Des Moines, Iowa, United States
$17-$26/hr OnsiteFull Time
1+ YOERequires one year of leadership experience, sales or customer service experience, teamwork, and flexible availability including holidays, nights, and weekends. Consumer electronics experience preferred.
4d
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Customer Service Manager (Route & Account Management) - Grimes, IA
Grimes, Iowa, United States
FieldFull Time
1+ YOERequires 3 years of driving experience, a valid non-CDL Class C driver's license, a good driving record, communication skills, client-site travel, and ability to lift 50 pounds; customer service experience preferred.
V-9
5d
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Patient Experience Supervisor
Fort Dodge, Iowa, United States
$45k-$60k/yr OnsiteFull Time
3+ YOEHigh school diploma or GED, 3+ years of healthcare, medical office, patient access, customer service, or related experience, leadership experience, strong computer and data-entry skills, and excellent communication.
Electronic Health Record (EHR), Epic, PDSA, Microsoft Excel
1mo
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Customer Success Account Manager - Signature - Sioux City, IA
Sioux City or Des Moines
FieldFull Time
1+ YOE1–4 years in customer success or related roles, SMB account experience, strong organizational and written communication skills, data-driven mindset, ability to manage multiple engagements, U.S. work authorization required.
CRM
1mo
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Customer Service Representative
Grimes, Iowa, United States
OnsiteFull Time
Provide phone-based customer service and sales support, craft bids and quotes, manage orders and communicate status; BS/BA degree, strong communication, multitasking, and time-management skills required.
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