1,478 customer experience manager jobs at 626 companies in Burton, MI
2w
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Customer Experience Manager
Auburn Hills, Michigan, United States
OnsiteFull Time
Supervisory experience in customer account management, familiarity with CRM/ERP, strong leadership, analytical skills, willingness to travel up to 10%.
CRM, ERP
4d
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Customer Experience Manager
Saginaw, Michigan, United States
$17/hr OnsiteFull Time
2+ MgmtHigh school diploma or equivalent, two years of management experience, strong communication, multitasking, creative thinking, composure under pressure, and ability to perform physical store duties.
cash register
3mo
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Customer Experience Program Manager
Auburn Hills, Michigan, United States
OnsiteFull Time
8+ YOE8+ years of relevant experience; strong data analytics; dealer operations knowledge; proficient in MS Office; experience with data platforms.
Snowflake, SAS, Palantir, Qualtrics XM, Power BI, Qlik, JD Power Live, Microsoft Copilot, Excel, PowerPoint
3mo
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Customer Experience Program Manager
Auburn Hills, Michigan, United States
OnsiteFull Time
8+ YOEBachelor's degree, minimum 8 years relevant experience, proficiency with analytics platforms and Microsoft Office 365, experience in dealer fixed operations, strong communication and executive presentation skills, willingness to travel for dealer assessments.
Snowflake, SAS Enterprise Guide, Palantir, Qualtrics XM, PowerBI, Qlik, JD Power Live, Microsoft Copilot, Microsoft Office 365, Microsoft PowerPoint, Microsoft Excel
1w
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Sr. Manager, Customer Experience Strategy
Livonia, Michigan, United States
HybridFull Time
10+ YOE8+ MgmtBachelor's degree and 10+ years in customer experience, digital strategy, product strategy, or related roles; 8+ years of people leadership and cross-functional business and technology initiative experience.
Agile
1w
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Customer Experience Lead - Full Time
Utica, Michigan, United States
OnsiteFull Time
Customer-focused leader to oversee front-end operations, coach associates, manage transactions, and maintain merchandising; retail experience preferred; flexible to work nights, weekends, and holidays.
3w
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Customer Experience coordinator
Warren, Michigan, United States
$15-$16/hr OnsiteFull Time
1+ YOE0.5+ Mgmt1 year retail and 6 months leadership experience; ability to train and coach associates, strong communication, merchandising and multitasking skills, flexible for nights/weekends.
1w
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Salon Customer Experience Specialist - Fashion Square Mall
Saginaw, Michigan, United States
$14-$17/hr OnsitePart Time
Provide welcoming salon front-desk service, recommend and sell retail products, manage scheduling and payments, handle phone/in-person inquiries, support inventory and salon operations.
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3w
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Customer Project Manager
Auburn Hills, Michigan, United States
OnsiteFull Time
7+ YOEBachelor's degree,7+ years project or customer account management experience,proven multi-project management,budget and risk management,excellent communication,legal U.S. work authorization required (no visa sponsorship).
Planisware, Jira, CRM
3d
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Manager - Customer Service
Roseville, Michigan, United States
OnsiteFull Time
2+ YOE1+ MgmtHigh school diploma required, 2–3 years related retail experience, 1 year management experience, financial analysis, conflict resolution, multitasking, coaching, training, and required certifications.
6d
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Customer Onboarding Manager
Warren, Michigan, United States
OnsiteFull Time
Requires leadership or team management experience, strong communication, organization, problem-solving, data accuracy, and logistics, transportation, or supply chain experience preferred.
TMS, GP, PortPro
1mo
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Customer Service Manager (eCommerce)
Chesterfield, Michigan, United States
$65k-$70k/yr HybridFull Time
3+ YOE1+ Mgmt3+ years customer service/call center experience, 1+ year supervisory experience, familiarity with e-commerce marketplaces, proficiency with Google Workspace, strong communication, coaching, analytical and KPI management skills.
Google Workspace, Gmail, Google Docs, Google Sheets, Google Forms
1mo
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Customer Service Manager
Mount Clemens, Michigan, United States
OnsiteFull Time
5+ YOE5+ years customer service experience in manufacturing, supervisory experience required; preferred Associate's/Bachelor's in Business, Supply Chain, Communications; strong communication, Excel/Outlook proficiency, ERP/MRP experience.
Microsoft Office, Microsoft Excel, Microsoft Outlook, ERP, MRP
2w
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Member Experience Assistant Manager - Contact Center
Brighton, Michigan, United States
OnsiteFull Time
1+ YOE1+ MgmtHigh school diploma required, 1-2 years supervisory or coaching experience, strong communication and problem-solving, tech-savvy, ability to maintain confidentiality and adapt to changing priorities.
3w
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Class Experience Lead
Troy, Michigan, United States
OnsitePart Time
1+ YOEHigh school diploma/GED, 1 year leadership experience, National Group Fitness and/or LifePower Yoga certification, Fitness and Nutrition certification.
Facebook
3d
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(Member) Experience Specialist
Swartz Creek, Michigan, United States
OnsiteFull Time
1+ YOEHigh school diploma or equivalent and 1–3 years of related experience depending on level; requires financial transaction, member service, communication, mathematical, computer, and credit union product knowledge.
Synergy, Instant Issue, DocuSign, Check 21, OFAC, BSA, AML
2mo
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Lead Experience Associate
Wixom, Michigan, United States
OnsitePart Time
Leadership experience or strong initiative; ability to lead a shift, coach teammates, and manage front-desk operations; proficient with Google Suite; available evenings, weekends, and holidays; able to lift 30+ lbs.
Google Suite, Google Workspace
1mo
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Customer Accounts Manager
Westland, Michigan, United States
$16-$16/hr OnsiteFull Time
Manage customer accounts and collections, lead accounts staff, maintain customer records, perform home visits and operate company vehicle; valid driver’s license and ability to lift required; college or management experience preferred.
2w
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Customer Service - Self Storage Manager
Milford, Michigan, United States
$16/hr OnsiteFull Time
Valid driver\u0002s license and own vehicle, customer-service or sales experience, ability to lift 35 lbs, perform facility maintenance, and conduct cash handling and collections.
2w
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LEGOLAND Discovery Center Guest Experience Supervisor
Auburn Hills, Michigan, United States
$18/hr OnsiteFull Time
Customer service experience preferred; experience with children/families desirable; strong communication, multitasking, KPI-focused, ability to train and mentor team and act as duty manager.
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